A Great Overall Experience
November 5, 2018
We had already explored the 2016 Sonata at another dealership, but didn't feel comfortable working with them. We decided to check out Cochran and immediately had a different experience. Charlie greeted us as we were looking at the cars on the lot... There were plenty to check out! His first question wasn't "How much do you want to spend?" Instead he asked us what we were looking for and informed us on the ins and outs of each vehicle/package. We took a test drive and WOW what a difference! Instead of test driving a smokey dirty car, we were in a new Sonata that smelled and felt new. Charlie said that he could find one just the way I wanted - color, sorry package, and within the budget. He definitely did! When we started to crunch numbers, Heather worked with us to keep the car in the budget and get it in the road. I couldn't find the title to my trade-in, but Heather told me exactly what I needed to do to have a new one requested so I could leave that night in a new car. I'm very pleased with my car buying experience at Cochran. I got the car I wanted at a price I couldn't argue with. Car buying is always an anxiety filled experience for me, but Charlie, Heather, and the Cochran team pit me at ease.