Great experience on a 2018 Kia Niro
December 3, 2018
The best car buying experience I've ever had. I submitted information online, providing what car I was looking at leasing, how many miles, where I lived for tax purposes, and how much down I was looking to put, and asked if they could provide a quote. They called me back, providing me with a quote, and asked me to come in to test drive the car. I came in later that day and worked with Jake. They honored the quote to the penny, without any surprises. I came armed with information expecting to have to talk them down to the original price, but that never was needed. They gave me what I was hoping to get for my trade in, and Jake did a great job of showing me the car and explaining features. I was then later sent to the finance department with Robert DeBolt, who was likewise very pleasant, calm, and patient with me. I ended up getting exactly the deal I was hoping for, in a smooth and quick transaction. From the time I arrived at 5:30 p.m., to when I left by 8 p.m. with the new car, I felt comfortable and relaxed. Would recommend Jake and Robert to anyone.