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2017 Hyundai Tucson consumer reviews

$22,700–$24,100 MSRP range
side view of 2017 Tucson Hyundai
94% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.8
  • Interior 4.6
  • Performance 4.6
  • Value 4.7
  • Exterior 4.8
  • Reliability 4.7
Explore the 2017 Hyundai Tucson
Shop the 2017 Hyundai Tucson
3.0

Bring back perks and value of old models

I had my 2005 Tucson for 12 years and upgraded to the 2017 SE. Sadly, many of the conveniences I liked in the car no longer exist, however, Pros: I’ve had no warranty issues and do believe they are built to last for an average driver focused on function. Cons: accelerating is non existent, clunky shifting, sensitive to rain/slip in the faintest conditions; and the passenger seat does NOT fold down!?? Senseless. Plus the newer models circa 2020* are ugly to me and look machine like (personally) where the old looked more luxury. Several recalls and forced services, they don’t pay for your ride back to the dealer… This will be my last Hyundai.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 3.0
  • Performance 2.0
  • Value 3.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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1.0

Very disappointed

I had the car six months, 92,000 miles and died in the middle of coming home from vacation..Hyundai is not fixing it. New engine 12,000 when I just bought it for 18,000. I'm so sick about it.

Rating breakdown (out of 5):
  • Comfort 1.0
  • Interior 1.0
  • Performance 1.0
  • Value 1.0
  • Exterior 1.0
  • Reliability 1.0
  • Purchased a Used car
  • Used for Commuting
  • Does not recommend this car
4 people out of 5 found this review helpful. Did you?
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1.0

Don't ever buy one

I have had a 2017 Hyundai Tucson that I bought off of the showroom floor I have had problems with it for at least 3 years and have told them at the dealership that it uses way too much oil and they have chosen to do nothing about it and now that the warranty is up they tell me I have to have a new engine and that is why it keeps burning out catalytic converters but they won't do anything to help me get it fixed I do not recommend that anyone ever ever buy a Hyundai Tucson or otherwise.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 3.0
  • Performance 1.0
  • Value 1.0
  • Exterior 3.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
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2.0

Massive oil consumption

There is a design flaw resulting in massive oil consumption. I have had engine lights come on as a result and there is no recall for this issue.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 3.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a Used car
  • Used for Transporting family
  • Does not recommend this car
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4.0

Bad Press about Engine Failures

I bought this 2017 Tucson with about 20,000 miles on the odometer. That was about 4-5 years ago. SO FAR, I've only had 1 minor issue with a rear brake light. My concerns are mostly about all the bad press about engine problems. I've had all the recalls done, but on my long drives in spring and fall, I can't help worrying about those engine concerns.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 4.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a Used car
  • Used for Having fun
  • Does not recommend this car
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1.0

Don’t buy dealership useless

Bought our Tucson from them because had a 2001 sonota that was great. With this brand new 2017 Tucson that still only has 17,000 miles. We have had it at the dealership 3 times over past 6 months for same problem noise when starting car noise from transmission when driving and car has rough idle at stop each time they keep it for 3-5 weeks don’t offer a car to use while it’s there keep giving it back to us with same issue not resolved you have to leave multiple messages to get a call back horrible customer service they rude when my wife and have spoken to different people from here. No confidence in mechanics that they can’t seem to fix it and return it to us with problems not resolved. Even managers don’t return calls. Have been back 2 more times just got car back again and with 15 miles noise is back. Told by dealer we can leave it again if we want safe to drive with noise don’t know what it is. They also charged us for new air filter and fuel injection cleaning to see if that resolved it. When it didn’t wasn’t refunded. Don’t even want it anymore would prefer my money back or trade in for new one since we can’t drive this one and it can’t be fixed right it’s a lemon but have not been given that option may have to contact an attorney or go to the news so every one can see how long time customer treated. Complained to corporate also was told over 2 weeks ago they would call m back. No call back still despite us leaving multiple messages.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 1.0
  • Value 1.0
  • Exterior 4.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
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1.0

YOU WILL LOVE IT 'TIL THE ENGINE FAILS

I bought this new in 2017, and thought I had found my dream car at a decent price. It's not super comfortable for a tall person, but I enjoyed driving it. Other than the right-side headlight going out a couple of times, it gave me zero problems. I changed the oil every 3,000 miles and did all scheduled maintanence. At 130,000 miles on the way home from work, the engine started making a ticking sound and by the time I got home it had turned into a knocking sound that resembled a diesel engine. Estimate for an install of a USED engine is $9300! I still have 3 payments on this piece of JUNK. Don't believe me? Just Google search "2017 Hyundai Tucson engine problems." It's the Chevy Vega of modern small SUVs.

Rating breakdown (out of 5):
  • Comfort 1.0
  • Interior 1.0
  • Performance 1.0
  • Value 1.0
  • Exterior 4.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
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4.0

Its a pretty good car except for some turbo issue

Only issue i have is my turbo blew at 60k miles good thing its under warranty. Other than that this car is nice to drive.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 4.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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2.0

Horrible experience

I bought the Tucson over a year and half ago and the engine starting knocking. My Suv has been at the shop for almost two and half weeks. I keep getting the run around. I been renting a vehicle for over two weeks. I will never buy another Hyundai again. The customer service through Hyundai has been horrible. The only bright side is at least the mechanic make effort to follow up. Still waiting on a resolution this is ridiculous.

Rating breakdown (out of 5):
  • Comfort 2.0
  • Interior 2.0
  • Performance 2.0
  • Value 3.0
  • Exterior 2.0
  • Reliability 1.0
  • Purchased a Used car
  • Used for Commuting
  • Does not recommend this car
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5.0

Love the Tucson

I absolutely love this car!! I've had it almost two years and really enjoy driving it. I have the Ruby Wine Sport. This is my 2nd Hyundai. Previously I had a 2007 Sonata and loved it. It was an awesome Sedan (Frankie Sonata). Just wanted a crossover, I guess! No regrets.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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