I've always had exemplary service and all work that needs to be done or that was done explained in detail. Comfortable waiting area, a couple of quiet workstations, free WiFi, and nice refreshments make waiting for my vehicle a breeze!
We have bought many cars and trucks over the years but this was by far the best buying experience that we have ever had. Working with Jeff was such a pleasure. Jeff is very knowledgeable about the many cars that we looked at and helped us with the process of picking out the best vehicle for our family.
We were in the market for a used minivan. Zack worked hard to find us the right van for our family. He came highly recommended by many and for good reason. We will be going back to kayser and Zack for our next vehicle too.
I worked with Rex Hooper with my purchase. He was fabulous! Very knowledgeable. Showed me everything I needed to know about the Hyundai Sonata. Also finance guy Matt Schultz was terrific! Was very clear with the financial details. Also spoke with Jim Wagner the Sales Manager. He was terrific as well. Very helpful and personable. Which I really liked. Kudos Zimbrick! Great staffing!
This was my first experience buying from Goben and Krystal was wonderful!! She took excellent care of us and even ordered some new tires, since the vehicle was brand new to the lot the day I purchased it. I've never bought an SUV before but I'm so grateful I did. It's perfectly safe and comfortable with fun features for me and my family. Would not hesitate to recommend Krystal and Goben East to anyone else!
I brought our 2016 Hyundai Sante Fe Sport in for its initial servicing. The customer service was top notch and I only had to wait about 30 minutes. I received a coupon for a car wash, because it was "under 20 degrees" and I learned that washing a car in such low temperatures can sometimes result in the door seals to freeze shut (if water remains), causing damage when opening the doors. It made sense, but noone ever told me that before. So good service AND useful education at the same time! And, we LOVE our Hyundai!! Even our 22 year old engineering son has exclaimed about the careful thought behind every feature.
This is the 4th Toyota we’ve purchased from Smart Motors. Everyone is super friendly and helpful.
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