Top notch everything from Clint Phillips and the rest of the Smart Toyota Staff. They had John go through every part of the new car from trunk to interior. Finance "guy" John was excellent to deal with on the details. I had an excellent experience. They sent Green Cab 30 miles away to pick me up and bring me to the Dealership. Above and beyond in all phases.
I came in knowing the value of my first and current Mazda, and had a good idea what I wanted and how much I wanted to spend. Tyler listened to what I had in mind and found the car for my needs. The negotiations were relatively painless. A very good experience.
Traveled 2 hours here to look at a car, Hannah worked with me and actually found a few other cars for me to test drive and ended up liking a different car better than the one I originally came to test. Asked about the tires while test driving and was told they were almost new and have to be Wisconsin legal to sell (2/32 in. so no tread). Took that for word, and didn't look at them. Decide to buy the car, came and purchased it a week later. Now, once I'm home I decided to look at the tires because of the way the car handled on a lightly snow covered road a couple days later. There is virtually no tread (barely Wisconsin legal). So on top of buying a new car, which I had to because mine was totaled and I just put brand new tires on it. I have to buy brands new tires again, so I can actually drive in Wisconsin snow covered roads. They were well aware that I was worried about the tires because I had mentioned it more than once and knew I couldn't come back down to look at it before buying it and never said they would need to be replaced for winter.
We are very pleased with Zimbrick Eastside Dealership. The sales staff was tuned in to our requirements and worked to get us the vehicle we were looking to purchase. Thank you to Ed, Darren, and Nick. We had a great experience!
Trevor was honest and friendly the whole buying process. However when it came to trying to sell me the extended warranty and other options he was very very high pressure. It made me uncomfortable at times with this high pressure sale technique. He wouldn't take 15 no's for an answer. These products must be highly profitable for the salesperson and owner. Buyer be aware of that.
It was my first time buying a car, and as a student I was looking for something good and reliable but also affordable. Stark on the Beltline had really good prices and their service was great. Everyone was kind and welcoming, as well as patient with me asking so many questions as a new car owner. I am really happy with my purchase!
We had a great experience looking for a car with Kyle! Extremely friendly and helpful throughout our search process. He thoroughly answered all questions and was honest if he didn't know the answer. It was very easy to trust him, and we found a great car with his help!
We had the pleasure of working with Darren Anderson on the purchase of our new vehicle. He was pleasant to work with, courteous and very knowledgeable. We felt we got a fair deal and he went out of his way to make us comfortable with our purchase. He spent a lot of time and patience explaining all the new technologies in the new vehicle and said he would help us with any future questions or concerns. He made it a very pleasant experience and we would highly recommend him.
My overall buying experience was great. My salesperson, Darren Anderson, reached out to me unsolicited, to ask if I would like to trade in my old vehicle - I had been considering doing this but just hadn't taken the time to do it... Upon bringing in my vehicle, I received a much, much better trade in offer than from other dealerships in the area, as I did seek other quotes. No one came close to the offer Darren and Zimbrick Hyundai Eastside put together. Darren was very patient with me as I considered all of my options and ultimately went back to the drawing board to help find me the vehicle that had what I was looking for, but didn't have what I felt I didn't need. He followed up throughout the process and was flexible with taking my calls and fielding my questions. I appreciate the hard work he put into the overall experience.
Dennis is amazing! He really helped me through a complicated situation and found me an amazing vehicle. I???ll be forever greatful to him and recommend him to anyone!
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