The last time I was in for an oil change, a salesperson called to let me know they were seeking to acquire my vehicle. I was up against the maximum miles on my lease, so I saw no harm in pursuing this possibility (replacement). This is the 4th car I've transacted with Napleton - 3 with Jordan K and this one with Nizar Assria. Friendly and easy to deal with, we briefly test drove the car and briskly proceeded from there to draw up the paperwork. Jerry in Financing, also very easy to deal with. A pleasant experience, just as all of them have been. Our family will continue to direct our business to Napleton and to pass along recommendations to others to do the same! Rob
I couldn’t be happier with my car buying experience with Elwira. Take it from me when I say that she really knows her stuff. She doesn’t pressure you, she works with you on your budget, and she really gives you what you want. The whole process was really smooth! I even shopped around a little bit and test drove a few cars before making my final decision, but Elwira just worked with me so well that it was a no brainer . Highly recommend her to ANYONE who is looking to buy a new car and get a great deal!! Thank you to Capitol Hyundai & Elwira for all your help getting my new Tucson
My experience with Rick Case Dearlership was terrific, The space inside is designed for customers and their families and friends to be comfortable while car buying is going on. There is a great coffee and tea machine (free) and adequate snack machines is you are hungry and a large are with comfy chairs where you can watch a large screen TV. I worked with Joses Tavarez who from start to finish, never skipped a beat in providing great customer satisfaction. He was knowledgeable, patient and we drove 3 Tuscons with Jose explaining each one. I told him safety was my number concern since I had been in three separate accidents with an old Toyota Avalon I had been driving since I moved to Florida in 12/16. I wanted a heavy car with safety record.He answered every question I had. Jose had a Tuscon so he really knew that car inside and out. He tried to meet my needs 100 percent. I said I wanted a black car, everyone was trying to talk me into a white car. But Jose said" you need to get everything you want in a car." Jose went that extra mile for ,me.
The repairs to my car were done in a very timely manner!!! They did an exceptional job!!! I was blown away on how efficient, friendly, and knowledgable they were!!! Josh and Rebecca were amazing. I had several difficulties with the other parties insurance company. Josh was always respectful and treated me like I was his best friend. I called to keep him informed and when I told him my name he knew which car was mine and the details of everything involved! When I picked my car up he knew I was going to be cutting it close due to other appointments I had for my daughter. He still knew me on sight and called me by name. (He hadn't seen me in almost 2 months) but he knew my name and my car. He was amazing with my 5 year old as well. He made her feel like her car was being fixed and she was helping. I would recommend that anyone who wants the process of getting your car fixed after an accident to bring it to Grayson Subaru. They will help you every step of the way. They went above and beyond my expectations. You will not be disappointed!!! If you read this Josh from the bottom of my heart thank you for being so understanding and patient with me. Even when I yelled at you for something beyond your control. You took it like a champ!!!
I was referred to Ron Carter Hyundai by a lead gen site and in a matter of minutes I talked to two people from the dealership. Paul, became my main contact and from the first moment we talked he was super friendly and helpful, quickly answering all my questions. At this point I was 90% sure of the vehicle I wanted to purchase, but hadn't made a decision as to where. During my research I visited a few Hyundai dealerships and all treated me just Ok but really sale-sy and that just ruined the experience for me. Paul quickly understood what I was looking for and the reasons why, and made me feel comfortable about my choice while expertly guiding me through the best choice for me. I started with a used 2016 Hyundai Tucson in mind, headed over to the dealership thinking I would see a New 2016 Hyundai Tucson and ended up purchasing a New 2017 Hyundai Tucson. A natural decision after careful thought and help from Paul. I basically interacted with 3 people at the dealership, Paul (Internet Sales), his Manager (don't know his name) and Roddger (Finance Manager)... all three where great, friendly, knowledgeable, helpful and very understanding of my needs and wants. In the next few months my boyfriend will be looking to buy a car, and we know we will first ask Paul for help! :)
Came to Centennial Hyundai only to look around, was greeted right away by Mel Balane and Manager who helped us thru it all. Staff was great and provided us with the best advise possible. Thank you so much Centennial Hyundai for the terrific service and appreciate all that you do. PS!! KIDS LOVED THEM TOO. DEFINITELY FIVE STARS. BRINGING HOME 2017 DODGE DURANGO 🙂🙂🙂
Great attention, Fausto was incredible kind and helpful with our requirements and request, he knew exactly what we needed.
Thank you for having so exceptional employees
I had received an email a few days ago from Mike Tacho saying I may be able to get a new lease with all the year end incentives that were going on so I figured I would check it out (my lease at the time wasn't over until july 2017) I wasn't even expecting to get a new car yesterday but I came in and am now leasing the 2016 Hyundai Veloster (this is now my 3rd lease thru the company). I ALWAYS have a great experience with the people at Commerce Hyundai (honestly)...When I came in Mike was very friendly and got me a sales person (Russell) to go and look at the different cars. Russell was very friendly and cool. The thing I like about pretty much every employee there is that they come across authentic and honest when they are asked questions about the vehicles....and I never feel pressure which I really appreciate TREMENDOUSLY. Every time that I have come into Commerce Hyundai Arnold always remembers me from the first time that I came in to rent my car back in 2011 he always welcomes me back and helps with my leasing process...these people do business right! and i really appreciate that. Trust me I am the type of person that will tell it how I experience it. I really like their laid-back but helpful approach. I also like that they NEVER asked me to do a yelp review. When people do good business it makes people want to do a review....thats my experience in a nutshell with the company. I plan on continuing with this company for years to come
Daivid Aguilar & Jake Webber took good care of us they made it happened they got Us a good deal that fit our budget!! Theirs customer service is totally awesome 2 👍👍 up's for them!!
When buying a new car I am always nervous but Casey put me at ease as he understood my needs of features and also my financial situation. He was patient with me and showed me many different Tucsons with different features. He didn't try to sell me just any Tucson. Casey is keeping in touch with me to make sure everything is going okay. Thank you Casey.
Jason in finance was also a "big" help.
Thanks Guys.
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