2019 INFINITI Q60 for Sale in Marietta, GA

I would like to share with any potential buyer that if you are looking for a dealership filled with kind, caring employees who go out of their way to make sure you are a satisfied customer, please visit Infiniti of Gwinnett.. We just purchased our 2nd Infiniti (a 2019 QX60) and have owned Infiniti vehicles since 2007. Clara Salette was our Sales representative and the experience from beginning to end was nothing short of wonderful! She is warm, caring and worked hard to ensure we were able to purchase the SUV we wanted and we couldn't be any more pleased! We also worked with Jana Tahirovic for our last 2 purchases; she is so caring, makes us feel like family and ensures we are always a satisfied customer! Goran Cisic has also been our Finance Manager for our last 2 purchases and always takes the stress away with his great sense of humor, making the experience fun and providing real recommendations that will truly benefit us as the customer.. A truly awesome experience at Infiniti of Gwinnett!

I had not driven in 27 years because I lived in a city, so getting back to driving was a challenge, but Jim Digh made it easy and comfortable. He too almost the whole day with me, explaining all the new modifications and we test drove several cars before we found one that fit me. Then I returned it for a different make and model and he couldn't have been kinder. Maybe it's because I'm newly returned to the South, but he made what was an extremely anxious procedure for me, completely painless. And he was great fun to talk with.

I have taken my QX60 to the Infiniti dealerships in both Roswell and Marietta for oil changes and tire rotations, but this last time I tried the Infiniti dealership in Gwinnett. Rowell was okay, I could get in and out of there during lunchtime on a weekday in an hour and fifteen minutes, maybe an hour and a half. (That was oil, tires, and a wash.) The Nalley dealership in Marietta made me so frustrated I was in tears. Took them a half an hour just to call me up and get my paperwork started. An hour and a half later I demanded my car so I could return back to work. I told them I didn't care if it was washed - just bring me my car! It took them ANOTHER thirty minutes just to bring it around (not washed), so total I was there for over two and a half hours for an oil change and tire rotation. Never going there again for sure! I've heard they have a new service manager so I don't know if it will get any better but I'm not really inclined to try it. This last time, however, I took my car to the Infiniti of Gwinnett dealership - again during lunch - and again I needed an oil change and tire rotation. Kashawn was amazing! I actually initially went up there late on Saturday afternoon but they were just closing shop. He still made an effort to see if they could squeeze me in but they couldn't. He worked with me though to make an appointment for the following Wednesday (per my schedule, not theirs) at noon. I brought my car up there about 12:35 and he wrote out a card for me that had an expected finish time of 1:40 on one side and the Wi-Fi password on the other. I took my laptop in and got some work done while I waited. I didn't even realize an hour had passed but he came to get me right before 1:40 and told me my car was done and he was ready to finish my paperwork whenever I was. I finished what I was working on and went back to his desk. I paid for my service and he took me out to my car to make sure everything was to my liking. They even vacuumed the cargo area behind the third row for me like I had asked (they don't normally do that part - I think they only do the first two rows?). It looked great and I even had a complimentary bottle of water waiting for me in my cup holder! To be honest I went in dreading it so I took my laptop this time so I could at least be productive while I waited for an eternity for my car to get done. But that was not the case at all! They were great, Kashawn was SO nice and friendly, and they got my car done right and done on time. Guess I know where I will be going from now on? :-)

Car Max was very helpful in my search and gave excellent information and customer service. I completed my purchase at Lexus of Tulsa since it was closer and they had the exact color and accessories that I wanted.

I HATE car dealerships! With that being said we had the most amazing buying experience with this dealership! When we first entered the dealership we were quickly greeted by an employee named Kervin (sp?). He was a very nice young man who was new to the auto industry and was polite and professional. After a test drive they quickly appraised our vehicle to see where we were on the numbers. Shortly thereafter we were handed off to Shaun Wilhelmi who spent an entire week helping me sort through multiple vehicles in multiple locations along with coordinating multiple test drives. When I say this man has the patience of a saint I'm not kidding! I am a very high strung, high maintenance buyer and he never once appeared annoyed or frustrated at my constant text messages and phone calls. He even went so far as having a conference call with my husband and myself at 10 pm one night because my husbands work schedule is so hectic! Again he had nothing but a smile in his voice and never once appeared annoyed. He told us multiple times throughout the week that if it takes us a month to find a car that's fine with him because he wanted us to come back and buy from him again! Zero sales pressure! After going back and forth for a week we decided on a 2016 Lexus GX460 with only 2000 miles on it! It came time for financing and there was a bit of confusion regarding our trade in and financing options changed at the 9th hour. I knew the deal was over because it was a very complicated credit matter. I was shocked when after waiting 45 minutes Shaun Wilhelmi came out and said "we got the deal"! Pleasantly surprised the interest rate was 2 points LOWER than initially quoted thanks to the magic powers of the rockstar finance guy Shawn Phillips! Shawn P was also great comedic relief during an otherwise stressful time signing loan papers!!! Last but not lease Danny (sales manager) was very involved in the entire transaction and did everything he could to win our business including a "we owe" for a trailer hitch install on the new SUV. I can't say thank you enough to this fine group of folks. We have spent years working with a dealership down the road but I can tell you from here on out we will only deal with ALM for future purchases and we will tell all of our friends, colleagues and family to do the same! I would totally vote Shaun W. employee of the year!

I would like to share with any potential buyer that if you are looking for a dealership filled with kind, caring employees who go out of their way to make sure you are a satisfied customer, please visit Infiniti of Gwinnett.. We just purchased our 2nd Infiniti (a 2019 QX60) and have owned Infiniti vehicles since 2007. Clara Salette was our Sales representative and the experience from beginning to end was nothing short of wonderful! She is warm, caring and worked hard to ensure we were able to purchase the SUV we wanted and we couldn't be any more pleased! We also worked with Jana Tahirovic for our last 2 purchases; she is so caring, makes us feel like family and ensures we are always a satisfied customer! Goran Cisic has also been our Finance Manager for our last 2 purchases and always takes the stress away with his great sense of humor, making the experience fun and providing real recommendations that will truly benefit us as the customer.. A truly awesome experience at Infiniti of Gwinnett!

We were out shopping for a replacement Honda Odyssey after our 2006 Odyssey was involved in an accident and was a total loss. When we arrived on the lot, we were greeted by Mark Olson. We explained what happened and what we were looking for. We also let him know that we had no idea what our price point would be as we hadn't heard from the insurance company. Mark brought us a 2007 Odyssey to look at, but it had too many miles for us. He then suggested a 2012 that they had. We thought it might be too expensive, but he suggested we just take a look. He brought it up to us and it was a really nice vehicle. We examined the vehicle's equipment, then Mark and I went out on a test drive. It seemed to run and drive very well. We noticed the van didn't have a roof rack and Mark checked with the guys inside and said it wouldn't be an issue to get it installed at ALM. We continued shopping around and just couldn't find a better deal or always had someone trying to convince us to go for a different vehicle because they didn't have what we wanted. Finally we hard back from the insurance company and called Mark to make sure the van was still there. It was and he put it in back for us. The actual sale of the vehicle was pretty easy and didn't take as long as it has in other dealers and we drove it home on a Sunday. After having it a couple days, we noticed a few things that needed some attention and we were working to get the roof rack installation scheduled. Mark said that we should bring the van back in and they will go through it and fix anything that's wrong. We dropped it off on May 31st in the morning to Mark & Nathan and picked it up at 5pm. The roof rack was installed, the tires were replaced, the oil change was done, the brake rotors resurfaced and new pads. I'm real happy with what Mark and ALM have done. When it's time for me to replace my car, I know that I will check with ALM and see what they have. Thanks so much guys!

I have been getting my Lexus GX-470 serviced here for the past 6 years. The Service Team is always courteous and having a great Advisor is very important to me. Raymond Persaud has been my Advisor for a few years now and he is one of the best (if not the Best 😀). Raymond has an amazing personality and is always very attentive to my service needs. He makes sure my vehicle is serviced properly and keeps me informed of any foreseeable issues. Thank you Raymond for always taking excellent care of my vehicle. I always leave Nalley Stonecrest Toyota a 100% satisfied customer!

What a pleasant car buying experience I have had car buying experiences ranging from really bad, to bad, to OK. This is the 1st one I can genuinely say was pleasant. It started with my salesman, Raul Cantu, paying attention to my initial preference for communicating electronically. That's big to me and shows they're paying attention to changes in customers. I went in loaded for bear having done a LOT of research and with a written quote on my trade in. Raul adjusted well and acknowledged my amount of knowledge. Refreshing. I went up a trim level from what I went in for. He didn't fight me on it ��. He answered the questions I had, saw where I was going and facilitated but didn't really push. From my own background in sales - when a customer is going where you want them to go, shut up! All in all, about as pleasant an experience as it could be. And a really nice new building too.

Great experience!! Nasira and Jana were amazing. Gave us options we did not even think about, stayed late so we could drive out in our beautiful new Infiniti Q50!! If you want a no hassle, smooth car buying experience you definitely need to go here!!! Thanks Nasira & Jana👍

Abdul was very helpful in our shopping experience. They were very attentive to mine and my families needs while we negotiated our deal. They are highly recommended.

I have a 2016 XC90 and was hearing a clicking-creaking noise when making turns. I went to Northpoint Volvo (current dealer at the time) several times to correct this and they made me feel like I was an idiot and told me it was just the brakes and I had to live with it. Not what I would expect to hear from a service provider for a $55k+ car still under factory warranty!! One day I was looking at the new XC60 at Jim Ellis Volvo in Buford. When I mentioned this same issue to the awesome Salesman I was working with (Louis Dymant), he immediately introduced me to Corey Wright in their Service department and asked him to help me. After an extensive and through review of my vehicle, they finally discovered the issue and made the necessary repairs (ALL COVERED UNDER WARRANTY!!!). Now my XC90 sounds smooth and quiet around turns, as I would expect it be! Corey and the amazing Volvo technicians at Jim Ellis Volvo Buford made me like family the entire time! So glad to have fond a new home to take care of my beautiful XC90 (what an amazing vehicle!)! Finally found a car dealer I can trust!!

My step daughter was looking for a car. She only wanted an Infiniti since she used to own one in CA and she loved it. Infiniti of Gwinnett, particularly Jason, was able to find a brand new 2019 Q50 model that not only looks good, but it's just right with our budget. The credit check and the paperwork were quick and easy. We were out of the dealership within an hour with the new car. That was such a pleasant experience for me! Bravo, Infiniti of Gwinnett!!! Keep up the high standards!

This was my first visit to Infiniti Gwinnett and I was truly surprised by the attention given to customers coming and going in/out, respectively, through the door. I was greeted initially at the outside service drive by a very polite and mannerable young man that guided me the Service Manager, Harvey Hollander. I was very impressed with Harvey's attention to my claim to have several recalls issues addressed and completed. I mentioned that my key FOB that unlocks and locks my vehicle's doors wasn't working properly and Harvey immediately resolved that issue. He also resolved several other minor issues (e.g. floor mat hook broken) with my vehicle at no extra charge. I expected my bill to be astronomical for an oil change, replaced wiper blades, and tire rotation, but to my surprise, the expenses were very reasonable. I've owned several other pricey vehicles and other past dealerships don't miss an opportunity to tack on extras fees. I was also expecting to sit and wait for my vehicle to be serviced, but instead, I was offered a loaner vehicle. Wow! Thanks for the option to continue my day without having to sit and wait, wait, wait. And if that wasn't enough to satisfy a customer, after picking up my vehicle, I received a follow-up phone call from Harvey asking "if everything was OK with my vehicle?. Now, I'm thinking this dealership must have a culture that really resonates with Harvey because his customer service skills and professionalism exceeded my expectations. This dealership visit is what I'm dubbing DDE! for a very "Delightful Dealership experience! Thanks, Harvey for such a great job!

I'd driven the same car since I was 16 (I'm 25) - an old model Tahoe, which I loved. Then I got in a fender bender. Because the car was old, had 200,000+ miles and some other body damage, insurance totaled it. So I'm driving around in this crappy little Fiat rental, and suddenly I have a very small window to find a new car. I wanted something with low milage, AWD/4WD for off-road, but with good mpg (I live in Virginia Highlands & work in downtown Atlanta). Subaru's basically the only make for it. So I decided on a 2012-2014 Crosstrek with 30k miles. I researched and found several in the area. The lowest price point by far was at Atlanta Luxury Motors in Kennesaw, so low in fact, I was sure there was a catch. I called to schedule a drive for a 2013 Crosstrek. Randomly, a man called Oscar answered there. I can't describe how fortuitous this was. Oscar Bryant is not just a good salesman (which he is). He is good people. This was my first time buying a car, ever. I was nervous, skeptical, steeling myself for a tough experience. TV has created the trope of the used car salesman as the epitome of sleaze. Oscar defies this. In short, there was no catch. Even my dad, who helped me through the process, and who is a hard case when it comes to salesman (he's been a salesman himself for 40+ years) was pleased and even impressed (I don't say that lightly) with the process. Genuine 5 stars across the board. Seriously, a pleasure to buy a car up at ALM Kennesaw, and if you call, ask for Oscar.

I am a 3yr customer and just purchased a 2019 Q50. The staff a Nalley are amazing,courteous and? We you feel so special. From the service dept to the sales team. I have never gone there and left disappointed because of the outstanding customer they deliver. I would recommend Nalley for a new car or even service on your car. Nalley I love you guys. Keep up the great work

My husband and I live almost 3 hours away in Montgomery, Alabama and we chose Nalley Infiniti to buy a new 2019 QX50. Our salesman, Larry Jamison, made buying a new car so easy. Larry spent considerable time with my husband and me, from the initial contact by email through delivery. He was very helpful and knowledgeable and worked very hard to get us the automobile we wanted and at the lowest price possible! We haven't bought a car in years and the Finance Manager, Paul Mitchell, made the whole process so quick and simple. It was a pleasure to work with him. I highly recommend Nalley Infiniti. You definitely don't get this kind of service at other dealerships.

I was very happy with my recent experience at Nalley- Marietta. Called my 4yr contact person ( Zack McClelland), to recommend a person from dealership site to help me lease a QX50 . I have always had total trust in Zack . He said without hesitation: Tia Howard She was amazing, great listener, caring & did not try to talk me into additional expenses. She worked extremely hard (almost entire day ), to make my wishes come true & stay on my budget . She is five star employee of this dealership, as is Zack . She went above & beyond to be my advocate. Took the time necessary to complete deal. Well done Tia Howard. God Bless.