Purchase: October 2018 Working with Scott Sokoloff at Infinity was easy from the first test drive to the final signing of the my 2018 pre-owned certified Infiniti Q50. Scott gave me necessary information on the features of the cars that I was interested in and then informed me when a pre-owned certified car that matched my preferences became available. Previously I had gone to Infiniti of Westwood and I did not feel that my experience there was anywhere close to the service that I received in Nashua. The negotiating and buying process at Albrechtauto Infiniti of Nashua, NH was streamlined and took one week to finalize everything. The negotiating was conducted mainly through email and was completed with my hundred percent satisfaction including high trade-in value of my 2009 Toyota Corolla. When I came back in to the dealership to close the sale, Infiniti staff seamlessly completed the financial portion, final car check. As a MA resident this dealership knew exactly how to acquire a MA title and registration without me putting in extra time and effort. Even after the sale was completed, Scott made sure that I was completely satisfied by checking in weeks later and by immediately answering a couple final questions that I had. Exceptional customer service and great value allows me to give Infiniti of Nashua my highest recommendation and make them my first choice.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
very nice facility and excellent service, was met immediately with service manager, provided details of the service and approximate time to completion, provided information on additional service needs and the car was returned clean inside and out. Also, the service waiting area is excellent
My son and I came in to look at a used car on 12/1/2018. After meeting with Suzanne she introduced me to Sean. Sean is a great person to work with and not pushy at all, even took the time to get to know my son and myself. In fact, every person I had contact with was very polite and personable, a trait that is hard to find at car dealerships these days. Every employee did what they could to accommodate my terms and are very reasonable in both my trade and their vehicle. Even though I could not make a deal this evening and had to think about the deal overnight there was no pressure at all and that has earned my Business and respect. Infiniti of Nashua is true to the albrect groups mission statement and are transparent to a degree that I have not seen from a car dealer. Kind regards, Mike S
My family has been using North End motors to buy the cars for our family members for years now. It is always a great experience from start to finish. We always reach out to work with John Fernandes every time we go. He truly listens and pays attention to detail when you describe what you???re looking for, goes over all questions you might have and you never feel pressured to purchase. He definitely puts the customer first to make sure they are happy and get what they need as smoothly as possible. Highly recommend!
Recently purchased a 2015 Camry from Autofactory in Peabody and could not have been more pleased with the entire experience. I was assisted by Brian who allowed me to take 4 test drives of different vehicles before I decided on the Camry. I felt no pressure to buy at all and Brian took care of all of the necessary paperwork, registration and insurance issues that go along with buying a car. I would not hesitate to recommend Autofactory as in addition to the above their prices were comparable or in most cases even better than any I’d found anywhere else.
My experience was exceptional,the staff was courteous and professional.The repairs were done on time,and the service manager Erio communicated with me throughout the service process.I will recommend this dealership to my friends and family.Please thank Erio and the entire staff for a job well done.
I was able to get in quickly and get a loaner on short notice. I was Very happy with everything. I was able to get my car back quickly.
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