Chris Madigan has been my service pro for years. I can always count on him & the exceptional mechanics to take care of my whips. The shop mechanics are the unheralded heroes, they fix everything & get little recognition from customers. Please let them know how great they are & how much I appreciate their work!!
Its also really convenient that they give a loaner, very nice.
Thanks to everyone that worked on or around my QX!!
My car was serviced quickly, I was kept informed throughout the day of the status and service recommendations to ensure safety and top performance of my vehicle. The best part is the valet service offered by Infiniti of Denver. A staff member met me at my office, picked up my vehicle, dropped a loaner for me and then brought my car back to me when the service was complete. This eliminated the hassle of finding someone to drop me off and pick me back up. As I was sharing with my colleagues how great the valet option is, my CEO who has a BMW and my CFO who has an Audi said neither of their dealerships provide this service so I recommended they get an Infiniti next time!
We have purchased or leased 9 Infiniti's from Infiniti of Denver and have found their sales and service departments to be top notch...beyond what you would expect from a luxury car dealer. Their sales and service personnel have also exceeded our expectations. In fact, we've had the same service advisor, Clark Herrold, since the very beginning, a testament to the reputation of the dealer and respect for its employees. Recent renovations to the dealership have only improved a quality business operation. I would recommend IoD without hesitation!
As usual, I received excellent service from Infiniti of Denver. When I call I always request Clark Hearold as my service manager/coordinator. Clark is always very professional and honest. If I dont need something, he tells me. If I need it, he tells me that also. I have never had to return because something was done improperly.
I have told many people about the great service I receive from Infiniti of Denver. I have told many people that the best reason to buy an Infiniti is the excellent service department!
The best car buying experience I have ever had hands down. I will never buy a car anywhere else! Great environment, everyone was friendly and an extremely fast process. Drew Phillips was friendly, knowledgeable and made the entire process enjoyable! Thanks to everyone involved!
I bought my dream car from Bob Marnick with Mike Ward Infiniti and it was the best buying experience i have ever had. I inquired via internet, received a very nice and highly informative email just like I asked for. When I had additional questions, Bob called me on his day off and gladly answered my questions and arranged a test drive. Final trade-in/purchase was a piece of cake with only a brief discussion to find a very fair agreement. I have never had a buying experience this good. Thanks!
I had an exceptional experience on the easiest auto purchase I have ever had. Bought my dream car totally via internet sales with Bob Marnick. Bob Marnick was absolutely great throughout ensuring all my questions were asked and agreed on a very fair price for car and my trade in one conversation. Every aspect was 5-Star
Our salesman Jeffrey was great, low key. We knew what we wanted and he knew that but still gave us a couple of other options. We ended up with one of the options! The paperwork part was also very organized and relatively painless.
What a great experience I had at this dealership. I do not usually enjoy buying a car but this time it was a pleasure. Ryan Stedeford, Kyle Hartman and Mike (not Ward) all teamed up to make this a very enjoyable experience. I have been buying cars for 50 years with not always enjoyable experience but this was exceptional. I will recommend this dealership and especially these guys to anybody looking to buy a car. Thanks to all of them..
Purchased a lightly used vehicle from the Mike Ward Infiniti Dealership in Highlands Ranch and was more than pleased with our experience. Dealership is immaculately clean and welcoming. Entire staff was engaged from the minute I walked in and very friendly. We worked with Ryan Stedeford who was an absolute pleasure! He was professional, knowledgeable and made the process comfortable, which is typically not the case when purchasing a vehicle. I cannot thank Ryan enough for his high level of professionalism and making our experience of purchasing a vehicle the absolute best we have ever experienced.
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