I took my vehicle in for repairs everything was done correctly and good customer service .but only thing kind concerning me was that I asked for help to the advisor in the corner for help and his was rude to tell me wait for your advisor. That was no the answer I was looking for it and yea he was took busy texting. I m sorry that put a flaw to into the good service.
My best car buying experience in my life, and I've bought quite a few cars in my life! From the sales rep, Trey Ferro, his supervisor, Charles Lawson, and the finance staff, all were friendly and very professional. Facilities were very nice also. I highly recommend Niello Infiniti for your car buying experience!
I am now on my 3rd Infiniti and the folks at Peninsula make it so easy. I come in at the end of my lease, pick out my new car and they always give me a great price. Their service department is quick and efficient. My sales consultant Kirk is great.
Osbaldo Sayago was professional, kind, and helpful while trying to lease an Infiniti. If your looking to do the same ask for him. He’s one of the few car salesmen with character that you can honestly trust in.
Fast and easy. Out the door satisfied with my purchase. Brian is very helpful, and made my purchase fast and easy. Ellios is very informative of what I’m paying for, he also made it fast and easy. Because also I as a buyer, I just wanna be done already. Because my past experience took me from mid noon to closing hours just finishing paper works.
That’s why this buying experience just made me liked what I’m really buying. Great staff.
I shopped all Bay Area Infiniti dealers for a new Q70. Best price I could find was at Stevens Creek infnitii. No haggling or hassle. Great dealings with Vern the GM and sales rep. Edwin. I’d highly recommend this dealership.
14th Vehicle in 20 years, exclusively Infiniti. I rate the folks at Stevens Creek Infiniti 15 out of 10. Besides a great price, Jarod was easy to work with; very knowledgable, professional, responsive, courteous and friendly. Jose shot through the finance in a quick, helpful and non stressful manner. I felt like family the way we were treated. I can't wait to go back for #15. Super Dealership. Recommend Stevens Creek Infiniti in a heartbeat.
This dealership was pretty far from our home. Over 75miles, we were able to email our concerns about driving so far and missing out on a great deal. Edwin quickly responded by calling me right back. We were able to make an appointment on the spot. When we arrived, Edwin and his team were extremely friendly, and helpful. They had the car ready for us, and the buying process was a piece of cake. George made this the best experience we coukd have ever imagined. There was no pressures, no haggling about price, no waiting for hours to see if we qulifed. Great team work was done by all involved. If you are looking for simple, painless, and great friendly service, this is the place to go! Thank you Edwin M. , George, and staff! 5 star service!
Shane helped me purchase a beautiful Jaguar that was at the dealership as a trade-in and he was insightful and extremely kind. Never pushy and willing to find information that I needed on the vehicle. He also pulled the carfax on the other vehicle I was thinking about buying at a competing dealership so I could compare the cars. The manager, Verne, helped with this and the entire process. Everyone was so friendly and after reviewing the carfax, the information on the vehicle, and the price - they offered the best deal! Thank you! I'll recommend this dealership to every person that asks where they should go to buy a car.
A bit different than the atypical dealership being in the middle of a large and busy city, but that doesn't stop the customer service from shining through. I'd highly recommend for purchase of a new or used vehicle.
I inquired about a newly posted Honda Pilot on a Friday and got an immediate response asking when I was available to test drive which was awesome. I responded immediately that I was in Tahoe for the weekend and could test drive on Sunday afternoon.
The next response was from someone else who said the car had been sold the night before. So a bit of a mixed signal, but no hard feelings, I guess it’s the nature of the biz.
bought a new 2017 Infiniti QX60. The sales person Julian was great.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.