Used INFINITI QX50 for sale near Mesa, AZ

Toby was very helpful during my service process and he kept me up to date on when my car would be finished. Everything was done in a timely manner

If you are reading this review you, most likely are doing the same as I was a few weeks ago. I apologize in advance for the length of my review. But feel it is important and no, neither me or my daughter are associated with any dealership in this review except as a buyer. My oldest daughter was looking for a quality smaller ( my words not hers) suv. We looked at many pictures and read many articles, looked at specs, features and reviews she settled on 3 models by 3 different manufacturers. Next step was to physically sit in and drive all 3. We eliminated the first and went to the 2nd dealer. The salesperson at second dealership didn’t know their inventory. Sales actually said he didn’t think they had the model my daughter wanted to test drive. We pointed out two on the property and their reply was, “I thought that one was sold and I forgot about that one? I will go see if I can get keys?” His knowledge seemed very limited. He didn’t ask many questions. We like the car however, we did not feel comfortable with this dealership. On to the 3rd dealership. We asked the salesperson if they had a specific model in stock? Their reply was “we only have one” We said great, can we test drive it? next question was….Are you serious about buying one because I have to get it out of the showroom?” After hearing those words I wanted to just leave but my daughter wanted to sit in it and drive this specific model as we came from Tempe and Gilbert. My daughter opened her little purse, whipped out a business card from the dealership across the street said “well….. it’s between your model and a model across the street” the salesperson got the car but would not allow us to take it on the freeway. We wanted to evaluate freeway noise. The salesperson never asked our names and had limited small talk and told my daughter about 2 option on this specific model. The model was not the right fit but part of that could be the representation. Perhaps the last 2 dealerships felt as if my daughter wasn’t a true buyer, however, if that was the case they could of asked a few simple qualifying questions and perhaps make a judgment but they didn’t. This leads me to Mercedes Benz of Gilbert. My daughter wanted me to look at some specific versions of the model she wanted. She talked to a lady named Felice. Felice actually returned my daughters call listened to my daughters wants, needs and desires and made suggestions and my daughter made a appointment for a Friday.To meet withFelice. She was by far the most knowledgeable of all the sales advisers we had met. She asked questions to make sure we all were on the same page. I for one appreciate this as I do not like wasting my time going in a wrong direction, especially on a Friday. Felice was not only knowledgeable but appeared to be friendly and sincere. We found the car that spoke to my daughter ( her words). Felice asked good qualifying questions of which my daughter had no problem or hesitation answering. We came to a meeting of the minds. I have bought more cars than I can remember, of very different varieties but I need to say, so far this was a feel good comfortable buy. Next step was paper work, ok.. I honestly thought this was going to be where the deal could go sideways, we went to the office of a man named Claudio. He explained different option my daughter could purchase or not. He explained in a no nonsense way. Some absolutely made sense others not so much for this specific Mercedes Benz. He wasn’t pushy or arrogant he simply explained the features and benefits of the options. I have walked out more than once at this stage especially when I was young and I would need financing. But everything we were told by Felice was said by Claudio. In summary this is a well organized, friendly business one I will highly recommend to my family and friends Great experience!

Almost too fast! 10 days from start to delivery; Good customer service, nice people! Oh wait, that's a 15 word MINIMUM... now I feel silly trying to cram all the good details into such a short statement. (facepalm) The entire experience was painless and fast, as noted; when my credit union balked at working with them they found me a competitive rate with someone who WOULD. They got documents to me quickly, and the car... well, through no fault of his, Steven LeSueur missed that the transporter picked the car up (on memorial day??) so I only got 24 hours notice that it was showing up. I was so used to those things taking forever I was off-balance for a few hours, but hey, that's what I consider a high quality problem. Speaking of which, the shipping cost was very reasonable, especially considering I saved about 6K getting the car there instead of locally. They gave me a great deal on EXACTLY the car I would have purchased if new, and getting that 4K tax credit up front made my life simpler and the loan even smaller than I was prepared to deal with. What's funny is my daughter and many friends live in Phoenix, so they now have a bit of a Northern CA booster with the locals. Oh, and there was no trade-in, so don't take the low rating as a slam; I just had no experience with it here. :-D

Steve was very professional and helpful. No xx, straight to the point and answered all my questions and concerns. Would purchase from this dealer again in the future.

Small family own dealership with lots of cars! This was our second stop of the day looking at the same csr model from the previous “big name” dealership. We told the sales people at LeSueur what we needed as far as numbers and they got it done 👍🏼

Goran and Brandon at Orlando Infiniti are the best sales people and general sales manager. They are a pleasure to deal with this is my 10th lease with this dealership. They are amazing very knowledgeable and always willing to help.

Easy and straight forward deal. Very nice customer service. They also had a large inventory of cars , made it easy to compare.

Best car buying experience in my life. Great people. No pressure. No hidden costs. I highly recommend this dealership for your next vehicle purchase.

I don't know what people are talking about in the poor reviews. Their prices are clearly marked online and they helped me get a great price on a car for my daughter. Zero problems and a straight forward process.

All around good SUV. Sporty and comfortable. The good is AWD all the time is really nice. Interior is comfortable and really nice. I like having 2 screens. The scroll button is nice on the center console. Rides good, quiet, steering great, sits low more like a car not an SUV. Comments below about brakes?? I have had not problems with brakes. The bad, really bad turbo lag in 4 cylinder, Premium gas only sucks, paint chips to easy. Car would be awesome with a 6 cylinder 3.5L.

From Kiefer and James who were knowledgeable sales consultants to Danielle being very professional yet personable in finance to Travis being excellent and extremely knowledgeable at delivery, the overall experience vastly exceeded our expectations.

Best car dealer I ever worked with. Best cars ever owned. Have purchased 5 over the years and none have gone bad. Best service ever.

Have had Infiniti’s for 18 years!! Best dealership and amazing service department…. That’s why we keep buying from here! We can’t say enough about the great experiences we have each and every time we go there.

Justin provided excellent customer service. Vehicle was in and out quickly for service. No issues.

Car is a pleasure to drive and has all the bells and whistles you could possibly want. Very pleased I decided to by an Infiniti over any of the many other cars available.

I purchased my Infiniti from another Infiniti store and it was having some issues I took it into the service department at Infiniti of Scottsdale and they went over all the problems it had and gave me what I felt was a fair price to fix it they so introduced me to a Sales Manager who was able to take the vehicle in on trade and put me in a BRAND NEW car. They were extremely helpful with the entire process start to finish. They heard me out and got me into exactly what I was looking for now I have a new car with full warranty and it came with 3 years of maintenance. I am very happy and will be back here for my next vehicle.

So far so good...Still getting to know my new car. Will be driving it around town and can really see the ride. Wish my trunk space was a little bit larger...

Working with Elijah made the buying process perfect, he is professional, knowledgeable, and great with customer service. He made sure we got the best deal. Working with Jorge in Finance was easy and seamless. A great dealership, why we keep coming back

Nice used cars very clean and good looking and excellent condition. Good customer service highly recommended dealer ship.

I have had this vehicle for 3 weeks and have been extremely impressed with the comfort, ride quality and performance. Interior is aesthetically pleasing, well-appointed with leather and wood accents and high-grade plastic components. Seats are extremely comfortable and supportive. The engine is more than powerful enough, and ride is comfortable yet sporty. The size is perfect for someone looking for more room that traditional sedan, but not and oversized SUV. AWD has proven to be effective in the wet weather and I anticipate good performance in the snow this winter.