Dan Rusinik is our choice for our service maintenance. He is very knowledgeable and polite. He seems to know almost everything about the technologic aspect of our Lexus 5x 350L. We had some problem with the passenger door not locking. He fixed it and also showed us how to do it our selves. A picture is worth a thousand words. We recommend him highly. Sharon and Richard Jenson
Fun sporty drive
by Robbie from Ny
December 16, 2018
Fun car to drive. 3.7 L Has plenty of pep. Gas mileage could be better but what you lose there you gain in performance. Very nice interior.
Because of service like the one I was provided by Beverly Coppola at Germain Lexus driving a hour to have my car service it???s really worth will strongly recommend her to anyone in need of service at Germain Lexus
I love my 2017 QX50
by Jana:D from Phx, Arizona
November 13, 2018
Fun to drive, very responsive and quick all the power you need went you ask for it. Very comfortable and no blind spots. Easy to learn and use the features and love the voice commands
You can get directions for NAV while driving. Very reliable!
Kevin worked extremely hard to get me the price I was looking for. The car was ready as promised and all the options were as specified. Kevin had the car ready on time, took the time to review all the options with me, set up my iPhone and Called me that very afternoon to make sure everything was OK. I wouldn???t hesitate to use Kevin again for another vehicle purchase or lease.
This SUV drives smoothly, has great pick up, has
by LN from Gainesville
January 2, 2019
This is the perfect medium size car for 2-4.
Plenty of leg and head room in the front and back..
Comfortable heated seats with lumbar support
Only negative for me is bottled water bottle doesn't fit in door well
I recently purchased a 2016 Infiniti Q50 with 8,000 miles on it. I was in a 2011 BMW X5 and was ready to move back to a sedan. I have driven many German imports through the years and was a bit hesitant to go with the Q50, but overall I'm VERY pleased with the decision. The car is very fun to drive, loaded with technology (although it takes a little getting used to the InTouch system, but once you do it's great), has great power (I have the 3.0t Sport with every option). If I were to add all the features on a german import (if they even offered them all) I would easily have paid $10k more. Overall, the car is great, looks good and drives really nice. While I haven't owned it that long, I literally have no complaints at this point. Very pleased with the purchase and would do it again in a heart beat!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
by Jajisee from Charlottesville, VA
April 6, 2018
I had an 2010 Infiniti G37x for four years. Loved it, however getting golf clubs in and out and worse, a big suitcase was like fighting a snake in a phone booth. IF that car had had continental doors like the RX-8, would have been perfect. So I traded it in on a 2016 QX-50. Still growls, very similar interior, and putting suitcases and golf clubs (2-5 times a week) into the vehicle is now a breeze. A few features are different, eg. no interior trunk release as before. Psngr side airbag creases a bit obvious on the dash. But all in all, just right. Even a bit higher so easier to get in and out of, and a bit longer so smoother ride. I hope it lasts ten years or more!
I purchased a new Jeep Wrangler from Eddi Garcia, he worked with me patiently till the deal was done!
I am very happy with my new car and customer service they offered me
SASSY..SEXY and FAST
by Fourwinds from Montclair , Calif
December 5, 2018
This car meets all my needs and then some ! Comfy , fast , fun to drive .. you’ll be blown away .
This is the best vehicle I’ve ever owned . A fun car every time , turns on a dime , and zooms when she moves ! SASSY ’
Our salesman was Wayne Clarke, and I have to say it was the best experience I have ever had. He was very personable and knowledgeable. He was never pushy and was very accommodating. Overall all lt was a great car buying experience.
I love my Qx50
by Alice from Joshua Tree
December 15, 2018
The,Qx50 is a beautiful car with all the bells and whistles. It has the power and handles like a sports car. Roomy and comfortable for all passengers . Love the car.
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