Norman made my car buying experience quick and easy. He is extremely knowledgeable about the product. I was torn between two models and he allowed me to take my time with each one to ensure I was happy with my decision. Marianne made my paperwork a breeze. I will definitely recommend Naples Acura to my friends and colleagues.
We have purchased or leased a "substantial" number of vehicles over several decades. This was the best experience we have had with dealership personnel starting with the receptionist who connected us Arlington Fritz who introduced to his manager Syed Madni. From our entrance to the dealership through to closing the deal with Financial Manager Anthony Leli it was a pleasurable experience.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Found the 2012 Toyota Highlander on a Cars.com search. Contacted the dealer and was responded to immediately. Arrived at the dealership and was met immediately and shown the car which was as described. It was immaculate and dealer had mounted new tires and new brakes. Jesse completed the sales process in an efficient and thorough manner, making sure our questions were addressed. The finance dept. arranged the financing rapidly through our credit union online. The whole process took about 3 hours including test drive. So far I am very pleased with the vehicle and very pleased with the treatment we received at Scanlon Acura.
This is my wife's and my 3rd car from Scanlon ( my first, wifes had 2). We walked in and were greeted with a smile. Best part was Sam Oris de Rao recognized us from 2 years ago! He helped us 2 years ago and immediately wanted to ensure we got the best deal out there. He knew we just added to the family and money was tight. He went above and beyond to make sure we got an amazing deal on a new 2019 MDX. They truly take care of their repeat customers, and I know I will be back in 3 years ready for another great experience. Thank you Sam and the Scanlon Team!
The best car buying experience of my life. The salesman, Mike Messina, was polite, informative and definitely not ???pushy???. He let me go through the shopping and buying process at ???MY PACE???. I???d recommend Mike and Scanlon Acura to anyone in the market for a new or used car.
I have always found car buying to be stressful! For once it was far from it. Sam helped us achieve what we wanted without any haggling or stress. Great service! I will continue my car purchases with them!
From the start to the end Michael Messina our salesperson was great. Made the experience easy, friendly Got a fantastic deal and had a great time doing it. Would highly recommend Michael. And Scalon Acura.
We were interested in a pre-certified vehicle listed on Scanlon's website. The questions we submitted on the internet were promptly and completely answered by Zander Micevski. At our meeting with him he answered all of our questions fully and in a manner that was comprehensible to us. There was no quibbling or back and forth as to the price of the car we were looking at or the value of our trade. Zander was professional and did a great job in describing the vehicle that we were looking at. At no time did we feel pressure. Settlement with Mark Giulano was quick and rrelatively painless. Overall a most satisfactory experience with what appears to be a very well run organization
I knew what I wanted and I articulated that to Bob. He found the exact car I wanted, took me for a test drive & put the numbers together at my request. He asked the right questions but was not pushy in any way. I had the info I wanted to consider my options and when Rico contacted me a little while later and we were able to put it together. 2 days later I drove off in my new Acura! I???m in sales and these guys are great all the way around. I highly recommend them and will be back in the future for sure!
The dealership is very attractive and well organized. The sales rep. Mike Messina was outstanding, very informative with no pressure. He truly wanted to ensure the car was the one we wanted. The sales manager Robin Francis helped a somewhat complicated situation on our trade-in and we walked away with a fair deal.
We had a great positive experience at Scanlon Acura. We were hesitant at first but Zoran was very professional and made us feel comfortable. He led us through many of the special features of the car and at no time did we feel pressured into buying it. All of our concerns were dealt with a timely manner. We would highly recommend him when you are ready to purchase an Acura. Wesley made the financial part easy and quick. Andrew was very accommodating when it was time to attach our plates. He took time to address and solve another concern we had about the vehicle. On the whole everyone we dealt with went way beyond to make sure we were happy. Thanks again especially for the free car wash!
Having purchased 6-7 LS since 1991 (one 430 from Scanlan) I had to buy my last two LS460s from Orlando. Why, their volume and price. Each time I gave Scanlan and Germain a chance, neither stepped up to find the car I wanted. I met Heather Cotorakas a few years ago and she made me promise to give her a shot when I was ready to buy a 2018. We talked in April before I headed North, and when I returned in October - she "made it happen". Heather knows her cars, knew my choice of LS500s and was able to come to a price and trade in that was executable w/o hours of haggling. Good to buy locally again. Thanks, Heather.
I purchased 2018 Civic Coupe from Germain Honda of Naples. It was great experience! Mona was nice and very helpful, I would recommend this dealership to anyone.
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