I went in to see the car I picked out online. Met with Mallory, she was very professional. She stayed focused on the task at hand, which was to help me purchase a car. She didn't get side-tracked or leave me waiting. She got me in/out and on with my day in about half the time that I planned. She treated me as a serious buyer and was super polite. I hope my next car purchasing experience is with her.
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
I head an excellent experience here at village Chevrolet. Everyone was very polite, answered all my questions and didn't pressure me into anything. I felt very in control the entire time. My sales associate Allen was extremely knowledgeable, genuine, thoughtful and fun. I would recommend doing business here!
Bob Portwood was a great Salesman to deal with. Very informed on the 2018 truck we purchased. He was with us during the whole process. We would go to him for any future purchases. Would recommend him, as a salesman, to anyone. Mike & Jane Bi
I was helped by sales rep Jared Perillo; he made the paper work process very fast, efficient and easy. Any questions i had about the car anywhere from it's features, to leasing and vehicle maintenance were answered with detail making me feel very confident with my purchase. The overall presentation, knowledge, and organization of the employee made me feel very comfortable in choosing Kline Volvo for my new car.
Andrew provided an exceptional customer experience
by Michael Lauermann from Sartell
June 1, 2018
I have been so happy with Indoor auto I have purchased 6 cars from Andrew over the past 2yrs. Now all my friends & family make their vehicle purchases with Andrew & his exceptional Indoor Auto staff. Indoor Auto has a wide variety of vehicles to choose from & if they don't have it Andrew will get exactly what you are looking for. One word for describing Indoor Auto & the experience you will receive - AWESOME (-:
Was good walk in got to test drive car I was interested in Brett helped us out with that liked the car and service I was getting one slip up with the financial part warranty issue got that corrected all good now
I had my car in for an oil change and ended up with a significant oil leak. Had to take it back to get the problem corrected. The drain plug hadn't been tightened. Seems like such a basic thing to overlook. Not impressed! Update: I was contacted by the service manager, very concerned about my bad experience, and wanting to make it right. He offered me two free oil changes, which I accepted. To be honest, I have been to this dealer many times and my previous experience has been good. So, I have updated the overall rating from 2 stars to 4 stars.
Purchased a 2019 Pacifica. The sales person Aaron and finance manager Ryan were fantastic. They are both extremely customer focused and did not use any pressure tactics. Always have had great service from this dealership
David Klein was very helpful and not pushy. Just a different attitude than most car salesman you encounter. Very refreshing and made the whole experience that much better. The finance person was also very friendly. The price for our new vehicle was good compared to other places I shopped online. I would highly recommend this Coon Rapids Chrysler dealer. And our salesperson, David Klein
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