As a new buyer, Tony Rodriguez went above and beyond guiding me through the stressful and lengthy process of buying my first vehicle. He helped me make the best decision for me without pressuring me in any way, which was awesome. We worked together until we reached a point we both liked, and I couldn’t be happier with my new vehicle! I felt very comfortable with the team at Ziegler Chrysler, and I highly recommend them to anyone looking for a new or used car. Tony is extremely knowledgeable, experienced, and knows how to make customers feel welcome and involved in the process. Thank you, Ziegler Chrysler!!
Dan Smithgall was such a pleasure to work with. Helped me through every step of the process and explained everything clearly. He took all of the stress out of buying my first car. After working with some shady salespeople, K&M was a breath of fresh air. Thanks guys!
Since my previous vehicle needed service work in an amount far beyond what it was worth, a replacement was needed right away. Explained to the sales staff what I was looking for, and was presented with several options, given the time and space to decide and was not given any hassle nor was I tried to be "steered" towards something else.
Very satisfied with this car buying experience.
I went into Elhart Hyundai to get a new vehicle and Junior took great care of me while we were getting me into the vehicle I wanted. Caryn was wonderful as she got me a loan with a great interest rate. I could not be happier. They even followed up to make sure things are good with the new vehicle.
I was looking to replace a 15 year old vehicle and came back to Crown, as we had a good experience a couple of months earlier replacing an older van. I found a great used car with low mileage at a price that I was able to fit into my budget. I enjoyed working with Sam again as she wanted to be sure I was comfortable with my purchase. Enjoying the new ride very much.
I had slowly been looking for a 4 door Jeep Wrangler. The first dealership didn't answer my emails or respond to a voicemail. On a Saturday, we went in & met Ben Lindemulder. Test drove what I thought I wanted but what they had in stock is not what I wanted. He started looking right away. After getting home, my husband had a few changes to our list, Ben took it in stride. I went the next Saturday and Ben & I worked through options for getting a car in. He had it on Monday and I picked it up. The only wrinkle in that process was the other dealership put them off until late afternoon, and it was a drive for them to go get the jeep. Because it was late, even though it was not their fault, they came up with a plan to take care of me for the late delivery. The staff stayed late to get it ready, and do the paperwork. No grumbling about doing that. After getting it home, I found a little issue, and they were not obligated to take care of the, but they had me bring it back in. I've never had a dealership that works so hard to keep you happy.
After a not so great experience at another dealership, we were pleasantly surprised by the down to earth, no pressure approach we received while working with Bo Moore. We were very specific on what features we were looking for in a Jeep and he took the time to track down a perfect match for us! I would recommend Bo AND Crown Motors to friends and family--and already have!
Looking to buy a new Hybrid but ended up purchasing a used Town and Country (long story) Rob was EXCELLENT!!! Would recommend Him as your number 1 go-to guy if you're looking for a new or used Chrysler vehicle no matter where you live. It will be worth the trip.
We were looking for a new command truck. Kim Foster was able to speck out what we needed quickly at a good price. We were able to build what we needed well under budget. And we have a very nice truck and have received many compliments on it.
Thank you for your help Kim.
I honestly thought I was just stopping in to BEGIN my search for a new car. I was greeted immediately, and my salesman Bo Moore made my shopping experience wonderful. I explained what I was looking for and he calmly and genuinely made it happen. The entire purchase was quick and simple. This was not your typical car buying experience. Bo listened to my needs and found a car suited to both by budget and requirements. Apparently this dealership LIKES TO SELL CARS and I can see why a large part of their business is repeat customers. I was treated as though my business was valued and my time respected. I was not forced to endure the usual back and forth haggling that is associated with the normal car buying experience. Bo answered all questions, was very patient and helpful, truely listened, and together with Crown has earned my loyalty as well. Thank you for making my purchase an enjoyable experience.
I bought my vehicle site unseen as I was 6 hours away. I knew that's the one I wanted. They delivered it to a meeting place which was great all with in 36 hours. Got it home and looked it over good, I was disappointed that I had no service records at all. No vehicle booklet(this is a 2016), the old owners info still in the glove compartment and it was dirty. I mean not detailed or cleaned at all. Very disappointed in that. This vehicle comes factory with luxury floor mats, this one has 3 cheap ones and missing the drivers floor one. More than just small details where missed. Makes me wonder if it was looked over at all while there.
The service was Awesome. Friendly, Courteous and very helpful. They were busy but made time to take car of my vehicle. When I forgot a personal item there and they were kind enough to bring it to my house! What dealership does that? WATSONS.
They are completely focused on customer service!
I love my Jeep and loved the friendly service at Grand Haven. Also love the service with maintenance on my Jeep. GREAT PEOPLE. I trust Nick Rynberg and his great team with all my questions and needs. Alot better than Muskegon Dodge dealership!
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