I went in with a mailer from Jeep. From the moment I arrived I was attended to. I received the best service from Richie, then from the finance person. They both were very kind and helpful. I walked in around 10:00 am and left with my new vehicle at 3:30 pm I fully recommend this dealership and Richie the salesman
Last week I called and talk to a girl named Bianca she was so nice, and friendly to me I wanted to bring my car in for a oil change that day at 3:30 after i got out of work well everything was booked for that day so Bianca told me if I could be there for 3:30 then she would squeeze me in for that day. she was so helpful, and accommodating that this made my night even better.
thank you Bianca for helping me .
Great experience in and out in less than a couple hours with a new car. Anthony was super helpful and is continuing to keep in contact with me to make sure everything is perfect. If you think you want a new car or definitely do go in and talk to him he will help in every and any way he can.
Steve was straight-up with his pricing; later confirmed his pricing was indeed in line with dealer cost - couldn't be happier! These guys are clearly trying to build their customer base and they're well on their way. I've head good things about Tasca from friends before and this was my first experience. Didn't disappoint; would HIGHLY RECOMMEND!
I've been driving Chargers/300s since 2005. For 7 years I've wanted a 300 AWD and found it here. Knew what I wanted and walked in. The sales rep, Derreck, was helpful, low pressure and most of all, attentive to my concerns, requests and most importantly, my timeline and availability. Having a sales rep who respects your time and choices on where to shop cannot be understated. Bald Hill won me over to Chrysler/Dodge in 2005 and won me over again in 2018. Over the years, this dealership has never disappointed. As for financing, they found an incredibly good rate by shopping local banks!
Spent a Sunday getting my new truck. Very happy with the truck. Everyone was very helpful and it was very low pressure. as it was a sunday it was busy and some of the financial providers were not available, but we made it work
I purchased my 2014 Town & Country new from Bald Hill Dodge. I get all my oil changes there and love the packages that they offer. The service is fast but even if it wasn't, the facilities offer comfy furniture, coffee, snacks, tv, newspaper, a clean bathroom etc. I enjoy having the time to sit and relax. The staff is very professional and friendly. At my last oil change, I was advised that my front brake pads were starting to wear and would probably need service in the near future. Several months later, I needed to have my car inspected and decided to schedule the brake pads for both axles at that time. When I was approaching my service date, I was given an adviser. Patricia texted me to let me know that I could contact her via phone or text for the duration of my service. I contacted her to explain about the brakes. She was very helpful. She told me to let them inspect the brakes first before scheduling the brake pad replacement. It was great advice. She contacted me later to advise of that my front pads passed inspection but were a little over 3mm and my back pads were over 4mm. After discussing with her, I decided to change the front rotors and pads as we will be going into winter soon. She assured me that I could wait until after the holidays to address my back brakes. I told her that I saw an online coupon for brake pad replacement. This wasn't exactly my scenario since it was a price for brake pad replacement not a coupon for money off. She told me that they would give me a $50 discount and she had already printed out the coupon for me. I can't say enough about how much I appreciated her constant contact and updates to me. I have always felt that I am a valued customer every time I call or walk through the door at Bald Hill Dodge.
I found the staff to be professional, well organized and courteous. I came in from out of state to test drive a vehicle. It was ready and available when I arrived as was Louie Ruggieri who was waiting for me prepared to start the buying process. The entire team was accommodating and I was able to complete the purchase and drive away with the vehicle on a Sunday. Very good experience.
I am very disappointed with this location because online and on the entenace door it clearly states that they are open until 5pm. So, I left work early to get an oil change and arrived at 4:39 pm, I was told by the gentleman that they are cleaning up to go home! And that they start cleaning up at 4:30pm and can't change my oil. If your not open until 5pm why advertise that you are? And I came in 9 mins "too late". It would've been nice if he had some common courtesy and serviced my car since there were no cars being worked on. Honestly, worst experienece.
We had a great experience buying a "slightly used" 2017 vehicle. Ed Kelly was our sales representative, and he went out of his way to make the experience a positive one. He took the time to show us several vehicles, and take them out for a test drive. Very personable and friendly, and knowledgeable about the vehicles. Really seemed to care! I'll be back, as will my family members. Thank you.
Our salesman was very accommodating and patient with us as we were searching for a used vehicle, Frank spent a good part of his day making sure we were happy. Kuddos to Miss Mendon diner, the food was great.
Driving my new jeep is so much fun. It runs and drives well and I'm really excited about it. I bought it from Dave at colonial. He was really helpful and informed me about everything I wondered and had questions about. I will go back later when I needed another car.
I am so stoked with my new Jeep. Dave helped me get everything done and signed so I could drive away with the beaut. It's exactly what I was looking for and I couldn't have asked for anything more from him or colonial.
Jason Duquet went above and beyond to help get me out of my old lease as I was going to go over my miles and into a brand new lease. He listened to want i wanted and helped match me to the right car. I left that day with a brand new Kia Optima and I couldn't be happier! Thank you Jason!
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