Buying a new car from Jim Glover Dodge in Owasso was great. Staff was friendly and they really do try to be transparent with info and costs. I test drove several cars and once I picked out what I wanted, the process moved pretty fast. Scott Lackey was professional and helpful. Adam was also friendly and knowledgeable. I would recommend this dealership to any of my friends.
I bought a 2016 Jeep Rubicon hard rock from another dealership in Oklahoma this past May. This dealership where I got it, never mentioned the multiple things wrong with it. I inherited many faulty problems with the engine and fuel system that I was unaware of. I took it to Melton for multiple repairs and worked with John in the service department. Best choice I ever made taking it there. John was just excellent to work with, very knowledgeable and responsive to all my questions. Today I picked it up and runs like brand new. I couldn???t be happier. I deeply thank John for being honest and his patience plus expertise in explaining all the parts, work and time it was going to take to get everything right. I tell you, I???m bonded to Melton service and the staff couldn???t be more helpful and friendly. Melton service is the only place we will go now to service our vehicles. I highly recommend Melton service, they are A+ top notch period. I???d say take your vehicle there even if you live far away from Claremore......I know everyone would agree wi this post. Thank you John Gifford!
AntJuane Peanut Baul and James Hendrix worked with me and provided a fair deal for both myself and the Dealership. Peanut went far beyond the expectations to make sure that I was pleased with the total process.
It might have taken a second getting the right numbers but it was very laid back and comfortable place. My 4 year old was with us and he had a good time and everyone knows a 4 year old boy is not going to sit still for nothing and no one! But everyone was great and we loved it!!
Baley was awesome. We were able to come to a deal on my trade in that I feel reflected it???s true value quickly. And I got a good deal on my new vehicle as well. Would definitely recommend this dealer to a friend.
Our overall experience was wonderful! Baley did a great job of nanigating us through the whole process, he is very personable and knowledgeable about the vehicles and helped us obtain the car we wanted. Keep up the great work! Linda Hudson
Small town fell with the capability of the big boys
by sandra75 from DealerRater.com
November 0, 2018
Just to be frank if you???ve been too or had any dealings with Melton???s let me tell you something, you???ll be hooked after you walk through the door. My wife was looking for a new vehicle to drive back-and-forth to work I swung by Meltons one day at lunch to see what they had on the lot as far as Used vehicle go. I found one I thought my wife would like so I took it home and showed her what I found. It was a slightly used compos although the vehicle is extremely nice it wasn???t what she was looking forPearl So the next day against my better judgment I took her to two different car lots were she had found some used vehicles online she wanted to take a peak at. The first Carlot we went to in order to even test drive a vehicle we have to give him so much Personal information and almost on over our first born just to be able to drive the vehicle off the lot. Then once we test drove the vehicle and upon inspection of it we realize that it Had been in a front end collision and the dealership was asking premium price. When we confronted the dealership about the previous damage to vehicle they denied any knowledge of what happen just the Carfax showed minor front end damage. We had already been informed by a friend of ours that work at this place but they had purchased it at auction racked in that they replaced and repaired all the damaged parts. When confronted about them not being forthcoming about the damage of the vehicle the employee said I know nothing about it and still wanted full price for the poorly repaired vehicle so we left. Then at the second dealership I have a truck that was bought and paid for that I was gonna sell I thought I would see what they would get for it Since the trade-in value of my truck was the same value of the car my wife was shopping for. They came back with a price they would be willing to pay for my vehicle which wires for thousand dollars less than Trade-in value. They then told me if I could prove another dealership would give me more than enough they were offering that would match the other dealerships price. Again we left frustrated and mad we left. Hey soon as we get to the truck to leave the salesman came back to offer us more money when we left I told my wife we need to do go to Melton???s I promised her we would not run into any problems like we had at the other dealerships there. She agreed and when we arrived at Meltons we dealt with Jeff Williams (sales manager) and Robert Melton (family owner) and I have to tell you right off the bat that made my wife feel extremely comfortable and everything was simple and easy we ended up buying are used certified jeep renegade. We were in an out Love the dealership in about an hour and 15 minutes signed sealed and delivered. And their prices being lower then the other dealerships for a national vehicle than the other dealerships was pretty great too. Oh and the truck that I was going to sell Robert Melton bought the truck for me for $4500 more then the other dealership was going to give me one trade, and let me take you home to remove all my personal belongings when it was convenient for me not them. So to sum it all up this is the second vehicle in the past six months that I bought from Meltons and I will not shop anywhere else again. You just cannot beat the customer service in the family van that you get at Miltons. Thanks again Jeff Williams and Robert Melton you made my wife extremely happy. May God bless you and your business
Completed my duediligence stopped off at Chris Nickel's on way to another dealership. Still tried other Dealer and experience was Night & Day. Ended up comming back & lived hapily ever after with my new Vehicle. Thanks Tom & special thank Matt in finance ! :)
Looked at several dealerships even though we???ve bought our last five vehicles from Nikels, and the end result was coming right back. The used dealership went above and beyond to accommodate both my time and financial considerations. In particular Sales Associate Andrew Medina was beyond helpful by both taking the time to provide me with preliminary numbers on several vehicles and texting me when there was any kind of sales. After four days Andrew continued to help through test drives, comparisons on different models, pricing, and even anwering calls on his days off. Once I finally decided on a vehicle, with no persuasion or coercion from Andrew, the manager (forgot name but really nice guy with beard) quickly got us through the process. It was by far the fastest transaction dealing with a car purchase to date. Trust me on this...I???ve been to every Jeep dealer within 100 miles and you will not find more fair pricing up front on the vehicle, fair trade value, or a better crew to help you out.
I have been a customer of Chris Nikel for several years. They have consistently provided a great experience with a genuine sense of friendship and quality. I truly enjoy the people and environment and feel like the employees provide great service with a genuine attitude versus a fake, ???they make me do this??? approach I???ve encountered with others in the past.
Having experienced high pressure salesmen when previously purchasing vehicles, we were pleasantly surprised with our Chris Nikel Experience. Dan was very helpful with the process of purchasing our 2015 Jeep Renegade. Knowledge, friendliness and integrity are just a few of the many positive words we could say. Josh helped us get great financing too! We couldn???t ask for better. Thanks Dan and the Chris Nikel Team! Bob and Nancy
I came in after Bob Buford “Hollywood” kept telling me he could get me an amazing deal! I walked away today with a brand new car with nothing down! I didn’t believe him at all and yet he did it! The most amazing car buying experience I have ever had with the most amazing deal! I can’t believe he pulled this off! Please, If your stressed about a new car like I was, look no further than working with Bob Buford “Hollywood” at Roberts Dodge in Pryor!
My sales person, Bearded Bill was most excellent!!!
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