Used 2020 Jeep Cherokee for sale in Charlotte, NC

Everything went smoothly, I am supposed to get 2 keys but ended up get 1 key, spoke with manager and they ordered to have new key cut and reprogrammed for me. i am satisfied with their good service.

the car is largest enough to haul baseball equipment around, yet easy parking and handling. i like the interior and the room. the seats are very comfortable

Gerald Morrison and Rebecca Fox was awesome and handled my repairs immediately and was very professional with my repairs. I highly recommend these guys if in need of a car or truck and will continue a relationship with them in the near future as I am going to need a truck very soon and will reach out to Gerald when the tome comes. Thanks Rebecca and Gearld you may this process very smooth for us. Jonathan and Dale McAbee

The vehicle is perfect for me....This is my second time buying a car through Music City Autoplex and each time I have driven away completely satisfied. David Beasley has made the purchasing process seamless and smooth. There was no gimmick or trickery like most dealerships...just pure honesty and me driving away knowing that I got a great deal. I bought this red Equinox a year ago with David's assistance and this Jeep, Chocolate, two days ago, again with David's assistance. Many places prey on woman purchasers and try to force us into deals that will hurt us in the long run. Not Music City Autoplex. If you are looking for a great deal and good people to help you purchase your dream car....stop by and ask for David...let him know that me and Chocolate are getting along just fine. Happy Shopping!!!

It was a pleasure working with my Salesperson, Erik Hardin! He was professional and personable. The entire Team was amazing! It is no wonder this Dealership has won several Customer Service awards over the years. There was complete transparency. By the way, I love my Jeep!

Love everything about the car the color the room in the interior the pick up the ride and the options are just excellent I am so excited to be able to take a road trip soon

Found a great car and purchased it. Took almost 8 weeks and 4 delivery date cancellations to finally get it . That being said the delivery person was great and the vehicle was even greater! Well worth the wait!! Love the vehicle! Would purchase from Carvana again as opposed to doing business with lying dealership salesmen and sales managers!

This car met our expectations as far as looks, good gas mileage, comfort and reliability. It performs well in town and on the road. Excellent choice on our part!!!

So I had a huge problem this weekend. I won't get into all the specifics on here, but I really needed some help. Cam, the owner of Lake Norman Hyundai, is going above and beyond to help with my car issue. I can't thank him enough. I'm getting things handled Monday (tomorrow) and will briefly follow up on here. Cam personally gave me his cell number, the day before Easter, to make sure I get helped properly on Monday. What more could you ask for? Thank you, Cam, for being honest, willing to go over and beyond and also for being understanding. I won't forget this. Traci UPDATE: 4/5/2021. They did not disappoint! EXCELLENT service from the owner (Cam) to the service manager (Mike) to the assistant service manager (Alex) to the mechanic (Brandon.) I'm not sure how you can have a perfect service visit when you are dealing with a car, but I did. Thank you! Thank you for diagnosing and fixing my problem. Thank you for helping me, Cam (owner) after hours on his personal cell phone. I bought my car from you and my parents have bought several cars from you. I won't buy anywhere else. I won't go to service anywhere else. Thank you for being very fair, helpful, kind and professional. If I could give 10 stars, I would. Thank you for helping me. Traci

The vehicle was in our price range and fit everything we wanted out of a used car. We feel great about our purchase. Highly recommend!

Top-notch dealership! They went above and beyond for me. Talk to Michael English in sales!!

Truck was exactly how Lorenzo described it to be when we spoke over the phone. All of my expectations were met. Lorenzo was very professional over the phone and in person. Will do business again thanks for the great deal!

The process of buying a car has never been easier. The online process is simple but if you have a problem, call customer service and you will be amazed at how friendly, knowledgeable and helpful the representatives are. I spoke to 4 different people over the course of a few days. They were all super helpful and made sure my issues were resolved, especially my concerns about purchasing a car, sight unseen.

My whole experience here from start to end was awesome!! Texting with my sales rep about my truck was convenient and I got a great approval. Will be back in the future

The people who work here are amazing!! Although the car didn?t work out for me they were super understanding and helpful with the process and I would definitely buy a car from here again once they have something else I?m very interested in! Overall a great experience despite the car not being the one!

Liz was wonderful from start to finish. The team at this location is superb. They mad e everything simple and easy. I definitely recommend this dealership!!

Advisor Scott Hall promptly greeted me upon arrival and scheduled my car for an oil change and a "winterizing" service. Squeak noise corrected. Service was completed quickly. Very satisfied!

Excellent customer service! The counter guys are great, very attentive, and knowledgeable about product and procedures. Cost is reasonable and fair, compatible with market rates.

Absolute professionals. Courteous, patient, knowledgeable, and kind. Outstanding place, with outstanding people. Gavin, Ryan, Richard, Jordan, awesome people, excellent customer service. We did not even make a purchase, they still treated us like family.

One of the easiest experiences I have ever had buying a car