Used 2020 Jeep Cherokee for sale in Charlotte, NC

Everything went smoothly, I am supposed to get 2 keys but ended up get 1 key, spoke with manager and they ordered to have new key cut and reprogrammed for me. i am satisfied with their good service.

the car is largest enough to haul baseball equipment around, yet easy parking and handling. i like the interior and the room. the seats are very comfortable

My husband is pleased with his truck. Lorenzo tried to get us approved through a bank but couldn't. He gave us a bill of sale for Latino credit union. We got approved.

The vehicle is perfect for me....This is my second time buying a car through Music City Autoplex and each time I have driven away completely satisfied. David Beasley has made the purchasing process seamless and smooth. There was no gimmick or trickery like most dealerships...just pure honesty and me driving away knowing that I got a great deal. I bought this red Equinox a year ago with David's assistance and this Jeep, Chocolate, two days ago, again with David's assistance. Many places prey on woman purchasers and try to force us into deals that will hurt us in the long run. Not Music City Autoplex. If you are looking for a great deal and good people to help you purchase your dream car....stop by and ask for David...let him know that me and Chocolate are getting along just fine. Happy Shopping!!!

Lorenzo was professional and friendly. Me and my husband was very satisfied with the purchase. Will back in the market real soon for my daughter.

Love everything about the car the color the room in the interior the pick up the ride and the options are just excellent I am so excited to be able to take a road trip soon

Found a great car and purchased it. Took almost 8 weeks and 4 delivery date cancellations to finally get it . That being said the delivery person was great and the vehicle was even greater! Well worth the wait!! Love the vehicle! Would purchase from Carvana again as opposed to doing business with lying dealership salesmen and sales managers!

This car met our expectations as far as looks, good gas mileage, comfort and reliability. It performs well in town and on the road. Excellent choice on our part!!!

My experience was very pleasant, Lionel was transparent with me about my vehicle condition and what was needed. I will definitely be back to have my vehicle serviced here.

The vehicle was in our price range and fit everything we wanted out of a used car. We feel great about our purchase. Highly recommend!

Demichael Ramsey was a Very Good help i would highly recommend going to check him out Marcos was very well spoken and a very good help five stars nothing less of an experience.

Every time I've gone in for service it has been a great experience! JJ is a rock star. He is very knowledgeable and very customer focused.

Great customer service and knowledgeable employees.

Great service rep , Jacob Payton!! He is tops and we appreciate all he did to help get our repairs handled and very courteous!!

The process of buying a car has never been easier. The online process is simple but if you have a problem, call customer service and you will be amazed at how friendly, knowledgeable and helpful the representatives are. I spoke to 4 different people over the course of a few days. They were all super helpful and made sure my issues were resolved, especially my concerns about purchasing a car, sight unseen.

One of the easiest experiences I have ever had buying a car

I had a great experience here! Coleman took care of me and had answers to all my questions! let me take my time with all of the options I wanted to look at and helped me pick out a car that's perfect for me. I'll definitely be going back, as well as recommending Coleman to others.

On the way home from purchasing a used vehicle the check engine light came on. The dealership stood behind their product and made sure everything was taken care of.

Brandon Payne was great to deal with. I traded a 2022 Denali for a 2023 Denali. Brandon handle the deal more like a “ “broker” than a traditional sales person. No pressure sales tactics. No games on pricing. No games on my trade value. My purchase experience was pleasant and no stress. I also have been very pleased with the service department experience. The reasons I choose to purchase at Randy Marion again are: the sales, service and finance staff treated me very well. The staff was very professional. . The staff respected my time. The staff did not “oversell” to me. This store had a good amount of inventory to choose from.

My daughter came to buy a car and I wound up buying one as well. Very impressed with the salesman, finance officer, the facility and mostly my Jeep Compass. Best car buying experience I’ve ever had. No pressure, no hassle, just a quick and easy purchase. If I ever need another vehicle I will come back here.

This was my 2CD purchase ,very pleased with the staff and the overall experience. I traded my existing vehicle no problems and purchased the new one .did some online and in person .thanks to randy barber ,and j Scott

I took my KIA for the 30K service maintenance appointment on 1/28/2023. I was greeted by Dawaine Williams the customer service clerk is very professional and assured me that my car was going to be ready within 2 hour window and it was. Great Job!

Tom Defao in service was absolutely amazing. No complaints. Got my car in with out an appointment, got me in a rental, and resolved the problem quickly.