New and Used 2020 Jeep Cherokee for Sale in East Brunswick, NJ

I bought my 2005 Jeep Grand Cherokee from this location back in December 2004 when the dealership was known as McDonagh Chrysler Jeep Dodge and have always had great service from the staff working there. I was extremely pleased when the facility reopened as Rt 18 Chrysler Jeep Dodge and I found many of same people still working there. Service today is as pleasant and thorough as in the past. Rich Warren, the Service Advisor, was super busy on the day when I dropped off my Jeep. The starter motor had failed and I had long list of other work to be done. Despite the hecticness, Rich wrote up the lengthy work order (ten different items, to be exact) and got everything right on the first go-around. He is a fantastic person to deal with. Many thanks, Rich! Thank you also to Chris Spahr! He is Service Tech/Mechanic who performed all of the requested tasks. Rt 18's team gets very high marks for outstanding quality and attention to detail. Good job everyone!

I've had nothing but trouble with my 2012 Jeep Cherokee. Recall after recall (6 total) and I found myself looking for another Jeep dealership after the car dealers in Salerno Duane in Summit were more interested in upselling me than handling my repairs. My luck turned for the better when I found Ann Schulz at Route 18 Auto: Jeep Strong. She was patient, understanding, accommodating and pleasant. In my angst, I left my EZ-Pass reader in the loaner vehicle and she was kind enough to grab it for me before the car was given to another customer. She really is the epitome of customer care. Jeep has done a bad job in making the 2012 Jeep Cherokee but they did the right thing in hiring Ann Schulz. She deserves a lot of attention for turning my God-awful experience into something better.

Hello- We want to express our sincere gratitude for the assistance we received on Saturday, January 30, 2016. I walked into the dealership with no appointment and five children. One of my children decided to slam the automatic door shut by hand, (as the door was closing by itself), causing the door to come off track. The door couldn't close completely and with children in the van, it wasn't safe to drive the car that way. After the incident, I went directly to the dealership. Mr Ryan Jonas addressed me immediately and assured me that everything would be OK. The tech Chris Cummings was knowledgeable and efficient. He showed me what the problem was and what needed to be done to get the door back on track. I cannot put into words how much we appreciate you going above and beyond with your help and expertise in solving the safety issue that we had. I have told all of my family and friends how wonderful the service department is at Route 18 Auto and how family friendly the customer service department is. I will continue to recommend Route 18 Auto due to the professionalism of all of the staff and the great customer service. Thank you again. Lisa Parone & family

I've maintained my 06 Commander with this dealership since I bought it. It's got over 170k miles on it and runs like new thanks to their work. I usually work with Ann and she's been truly outstanding. She's made sure that Chrysler has honored the extended warranty through many repairs over many years. Ann always makes sure I am informed and my car abd I are taken care of like VIPs. THANK YOU ANN (AND RT 18)

Overall amazing experience! I would recommend Route 18 to anyone looking to buy/lease a Jeep. The variety of vehicles to choose from and the staff are unmatched by any other Jeep dealer. My sales consultant Mike greeted me at the door and then guided me through the whole car buying/leasing process. He found me a perfect fully loaded 2017 Jeep Wrangler Unlimited Sahara and was extremely helpful throughout the whole process of leasing the vehicle. His customer service was overall spectacular from start to finish! If your at Route 18 Chrylser Jeep Dodge Ram, ask for Michael DeJesus as his customer service is top of the line!

I live in Staten Island, NY and this was my first time at Route 18 Chrysler. I must say the service personnel (Konnor Kish and Ryan Jonas) were fantastic as well as the receptionist that made my appointment. I don't remember her name (but she use to live in Staten Island as well). They were very accommodating, friendly and professional. My 2013 Dodge Charger was serviced with no issues and the wait time was very reasonable. I highly recommend this Service Department as well as the service representatives I have named. Thank you and I will be returning for future oil changes and service.

I had recently brought both my 2015 Ram 1500 and my 2014 Jeep Cherokee in for service and was very impressed with how knowledgeable, courteous, and just plain helpful the staff was. The service I received was over and above what is expected, I would recommend this dealership to anyone, thanks to Kenner Kish, Sean Boyle, Joe Gassaway, and Chris McQueen, and the rest of the staff, for their exceptional work. Keep up the good work!

I went to Buhler to lease my 2018 Compass because It is close to my home and I had been to the service dept on several occasions and felt I was treated well. I First met Charles Vitale who put me in the hands of Bob Perlin..Bob is a 12 on a scale of 1 to 10-I felt very comfortable with him and felt he had my best interest in mind - I dealt with Charles when it came time to filling out the paper work and he was very patient answering all my questions so that I understood the entire lease process- something I did not get from the dealership I had my first lease with - I highly recommend Buhler & Bitter and these two Gentleman. Bob, don't retire, because I will be back in 3 years to see you ! Nancy Sumski 251 Gereghty St South Amboy, NJ 08879

We were in the market for a mid-size SUV like Consumer Reports favorite Kia Sorento. We were referred to Global through the Costco Auto Program (highly recommended). I came in and hooked up with Mike Wyatt and had a nice talk about models and options. Fortunately, the Costco program eliminates the negotiating part of car buying, so I could focus on getting the exact right vehicle. Mike V, Kia sales manager was very helpful in walking me through the financial details of the first vehicle I planned to get. Several things impressed me with Global. First, Mike W. was just the right balance of laid back regular person and salesman. Second, I was considering buying the vehicle without my girl having sat in or driven it--a $500 rebate offer was about to expire. Their General Sales Manager, Mike, told me he'd prefer not to make that sale until she could come in and check out the vehicle and he would make good on the rebate amount. Third, their business manager, Brad, zipped me right though the closing process with no pressure to buy the "extras" most dealers push hard to sell. Because of some of the features we each wanted, we ended up buying a much higher trim level than we started discussing. It was considerably more money but still a very fair deal. I've bought a lot of cars over the years and this was one of the better experiences I've had. Two final thoughts: 1) Their "Doc" fee of $400 is on the high end of dealers in this area; many are $300; 2) All of their vehicles are "packed" with their Global Advantage Package for about $2600. There's no real value in that package (except to Global); I told them I didn't want it and they removed it. Also, they put a $300 window etching package on every vehicle; you might be able to negotiate on that. You might save some on your insurance by having it but you'd have to see if it's worth it.

The lady in service was superb and got me in and out very quickly. But the person who parked my jeep left it in first gear, so when I started it it jumped and almost hit the side of the building. Please be mindful of this. His could have been a bad accident.

An appointment was scheduled and the parts were available when scheduled. The service was quick and efficient. I enjoyed the rest of my day exercising and walking.

Excellent customer service with MR. Eric Williams And Ms Carla Martinez very polite very respect full very comfortable to talk too and very knowledgeable with I all my questions I was completely satisfied I would give them not just the five *****. More like 10 would be better for them both

My experience at Chrysler Brooklyn was awesome! Thanks to Kenny who greeted my husband and I upon entering the dealership, and introduced us to Julio who was very helpful with our 2017 Pacifica purchase. I can't be any more thankful and happy with our experience. It was a very smooth and easy transition from our previous lease to our new one. He explained the best option for my family in detail and was very patient with us and answered every question we had in detail. We will be returning once our lease is up. Thank you Julio Rebeca

My experience was wonderful. All of the customer service people in the technicians could not be more professional friendly and fast. And everything was done so quickly I was almost shocked. This is the first time I have been to this dealership for a recall notice on my Jeep and most of the time it takes 3 to 4 hours or an entire day to get my car back and this dealership I was out in 45 minutes. That is amazing service!

Ricky was amazing, I leased a jeep for my wife. Best experience I've had at a dealership, will definitely go back to Ricky when my lease is up. It's good when someone knows what you want and is knowledgeable about the car he is selling you. Definitely recommend

Came to this dealership to lease a Dodge Darango ..... Mike my salesman was extremely Knowledgeable, friendly and professional...... it was pleasure doing business at this dealership.... the staff is friendly and responsive.... thank you for making my leasing experience a pleasureable one!! Linda :)

Nearing the end of my thirty six month leased Chrysler Town and Country, I knew it was time I put myself back in the new car market . Questioning how I would go about my next leased vehicle I figured It???s more than just a purchase,rather an experience like taking a kid to the candy store ,I decided I would make a stop at the dealership. Visiting Brooklyn Chrysler Dodge Jeep Ram on Flatbush Ave was a success from the moment I entered the dealer I was greeted by the greatest sales team I???ve ever encountered. Ricky my salesman was working the deal hand in hand with the manager Nick and Finance manager Rick, even had the pleasure of meeting the owner Zach. I want to thank you personally for the service the hospitality and the unbeatable price . Thank You

Just got my first brand new car today and Julio and Cathy were the best. They were super helpful and made this experience way easier than I thought it would be. I'm honestly happy with everything. I give them 5,000 ??????????

I walked into this dealership unhappy with a messed up engine that I was still financing and got jerked from the previous dealer and Julio has given my day a complete 360 . I walked out without the messed up garbage vehicle I had and walked out with the vehicle I???ve always wanted . Julio is great at what he does .

I recommend Mindy- she???s great and makes you feel comfortable/confident in buying a car. I am Thankful that she introduced herself to us while waiting for someone to help us with the car we want to buy. Kathy - amazing and very efficient with the paper work. Thank you!