Van limped in with overheating problemsand radiator fluid leaks. Hatfield got me in within an hour (even though they looked busy). Located the problem with a cooling line leak, and not only fixed the problem, but sent us on our way without charging me for the parts or labor. What more could I ask from anyone. The repair got me to my destination in Tenn. and back home in Ohio without any problems. I could not thank them enough. By the way I just picked out Hatfield because they were the closest to us at the time and we were in need of repairs. I knew nothing about them at the time except that they were a Chevy dealership, and this type of dealership could help us right now. Service Dept. at major dealerships get a bad rap at over charging people. Not even close at this one. What a great bunch of people.
These guys are fantastic. Great cars, great prices and absolutely the nicest people with whom you will ever do business. I interacted with four different individuals (Dan was the lead guy) during the course of the decision and sale and they were all easy-going and straightforward. No pressure, just honest dialogue. I took a day to think about the purchase and returned the next day to close the deal. The entire paperwork process took less than 20 minutes.
I would highly recommend that if you are looking to purchase a car you start with Select Auto.
I made a mistake! We bought the first used car this year NOT from Select Auto! We did buy the second used car at Select Auto. This car was a 2016 Nissan Altima with low mileage at a great price. The car was loaded with options and cost was less than then the new Nissan Altima we purchased in 2016. We have driven the car now for several weeks and the performance is great without any maintenance issues as advertised by Select Auto. I would recommend them to my family and friends as they delivered to use as advertised....great auto with low one owner mileage at very competitive pricing!
We found additional vehicles that are close to your year range.
Christina Z. and Joe Cardoso, did an outstanding job. Always professional, courteous, and Joe has a excellent sense of humor and perfect manners! Impressive! Eric the F&I guy is the best I have met and explained every leasing question very clearly. I cannot remember the Manager's name that assessed our trade-in but, he was also personable and courteous, as was everyone we met including the gentleman at the reception desk. Car was prepped very well.
I don't do '10's' but, I give Rod Hatfield Chevrolet a 9.999999999!
2018 Jeep Cherokee Latitude Review
Worst car I have ever owned
by Disappointed Customer from Virginia
April 16, 2019
I have had so many problems with this car. I have had in 5 times for the same issue. Shutting off at 65 mph or 25 mph. They can't seem to figure out why. Up date computer to changing parts out. I'm not getting anywhere with Chrysler or the dealer ship. Very, very disappointed with everyone I have had to deal with over this vehichle. Would recommend never buy a jeep.
I know of no one who enjoys the car buying experience, myself included, but this was a different experience all together. I had the good fortune of meeting Frank about 4 weeks prior when we were looking for a Ram 2500. We took the information he provided and continued on with our research finally deciding that we didn???t really need that much truck. Fast forward to this last Wednesday when I stopped by to see about the new 2019 Ram 1500 that I had been watching reviews on. I found Frank walking to his own Ram 1500 and reintroduced myself. After we caught up a bit, I laid out exactly what I was looking for in a new truck. I figured since this is a large purchase, I???ll outfit it with ALL the features that I (my bride) could ever expect. He looked on his lot, then on other dealers lots and we finally came up with exactly what we wanted. He was able to research and offer every rebate or incentive available. Who knew there was an incentive for owning a farm or purchasing a certain brand of tractor in the past? We ended up getting the best price and I gave 4 other dealerships a shot at it. Came back on Friday to sign the paperwork and finish up. Frank will say he???s not a salesman, of course he is that???s how he makes a living, he???s simply the most pleasant type of salesman I???ve ever experienced while buying a car. No pressure and very helpful.
2018 Jeep Cherokee Latitude Review
Best SUV I Have Ever Owned
by Howardawac from West RIver, MD
April 7, 2019
I have the Jeep Cherokee Limited with the V6 engine. Has plenty of power and has great safety perks. It has lane assist, emergency stopping etc. UConnect is great technology. I can start, stop, unlock, or lock the car from my cell phone. The car is very comfortable and the sound is great.
This is the first Jeep and the first SUV I have ever owned and I am sold!!!!! I have owned many previous makes and models, to include Chrysler and Dodge. I loved my Dodge Charger and was looking at possibly getting another when I found the Jeep Cherokee. I have been very, and pleasantly, surprised by the power and comfort. I will definitely buy another Jeep vehicle in the future.
Had no intention of buying a jeep Cherokee. However after first test drive I was hooked. I currently have two other jeeps. I also own a jeep wrangler and a Jeep patriot about the Cherokee is by far the most fun to drive.
We were on a trip and were over three hundred miles from home when my 2014 Jeep Wrangler developed a sudden and ominous knocking in the drive train. It was a Sunday afternoon, we were tired, we had two hot and tired dogs with us. I found Glenns Freedom via google and went there. We taxied to a motel leaving the jeep there . Monday morning we were there at opening. I explained our predicament. We were escorted to a comfortable waiting area (dogs and all) given fresh coffee and told that they would do everything in their power to get us back on the road. It only took about three hours to fix the problem. We made it home thankful for the quick and friendly service we received. Then my wife discovered that she had misplaced a set of keys. Thinking they might have been left there I placed a call and asked. No less than three people took at least an hour out of their day to search the waiting area and restrooms. I received a call telling me this and a promise that I would be contacted if they were later found. I then received another call from the maintenance manager who had also looked and also promised to call if they were located.
I have never in all my life dealt with a friendlier, kinder, more helpful business.
2019 Jeep Cherokee Limited Review
I love the interior and exterior design.
by JeepJayhawk from Santa Monica, Ca
May 2, 2019
The Jeep has everything I’ve always wanted in a car. The functions inside are easy to use and safe when driving. The exterior is very modern and the all black rims and body are perfect.
My Honey & I went in on a late Friday afternoon just an hour before closing and a guy by the name of WAN came out to assist us, he was very polite, patient and he was honest. He showed us around the lot and anything question he couldn't answer he called on someone that could! The team there worked with us until 9:30 that night with no complaints, after all the paperwork was done he gave us our keys and extended his offer to call him on his personal cell if we should need anything at all. Wan was an amazing salesperson and I would recommend him & his team to anyone searching to buy a vehicle.
2018 Jeep Cherokee Latitude Review
Big bang little bucks
by Rusty Bucket from Uniontown,Oh.
February 21, 2019
This is my second cherokee and although the interior has always been very high quality, Jeep has really improved the performance with a smoothe shifting 9 speed transmission paired with a screamer v6 engine that provides all the power most folks will ever need . Very impressive how they have ironed out any faults this suv had . Im so happy I bought this suv . In addition this vehichle is so good in the snow and has a higher towing capacity of most cars in its class by far .
We were looking to purchase one vehicle only and instead left with two! Everyone was so patient with me and my family, I had my kids with me and Chris Walls was so patient and understanding. Customer service is beyond expectations and everyone went an extra mile to keep my us satisfied. Right from the beginning, Chris worked with our price range and was very patient bringing us cars to try so our kids (yong kids) wouldn't have to walk. He was able to get us two cars with a trade in that we owed money to within our price range. We were shocked when he said it was a done deal! There's a room in the back with drinks , food and games for kids and after purchasing two brand new vehicles and trading one in it was a much thanked feature of the dealer. Chris walls was able to make a great business for us and we are so happy!!! Thank you Chris !! We will surely do business with you when our leases are up and I will recommend you to anybody who is search of a new vehicle. Thank you again ¿
2019 Jeep Cherokee Overland Review
Nice ride. Good mileage
by Larry B from Muskegon mi
May 2, 2019
I love my new Cherokee it is comfortable to drive on the highway and still does well off road. I’m looking forward to the Gladiator
We recently purchases a new 2016 Silverado from Rod Hatfield Chevrolet. Jay Parks met us at the door and worked with us throughout the sales process in a very warm and friendly manner. The truck looks and runs great, and Jay quickly brought us up to speed on all of the new bells and whistles (our trade in was 14 years old)
2018 Jeep Cherokee Overland Review
Great do anything-go anywhere vehicle with a touch
by Alsshdw from Sparks, NV
February 10, 2019
This vehicle meets or exceeds the needs of most people. The Jeep Cherokee Trailhawk with the V6 engine is great on the road as it is off the road.
Before now, I have purchased 3 cars in 26 years and kept each until about 177,000 miles on them. This was the most pleasant, hassle-free car buying experience in my life. Found the car I wanted at a great price. Kayce Page, (and everyone else) was very friendly, considerate and accommodating. I will recommend him, and them. A special shout-out to Wes who assisted Kayce and me during the process and took great care of me. (I arrived without appointment at a time when Kayce was busy with another customer). Thanks to all
2019 Jeep Cherokee Trailhawk Review
Great looking car with great value
by Firstimejeep from Fort Lee
May 1, 2019
I love it. It is stylish and comfortable. The drive is very smooth. It is fully loaded and has many safety features which I feel helps me to be safe on the road.
We went in to just "Look" , Keith Jackson was very friendly and put no pressure on us to buy. We ended up buying our Ford Edge right then. The process was very quick and easy. He then took us to see Christopher Gillum who was very courteous and friendly. Christopher took it upon himself and went above and beyond to get us the best rate possible and made the car buying experience the "BEST" we have ever had. If you want a hassle free experience go in and ask for Christopher Gillum!
2019 Jeep Cherokee Limited Review
Best of Both Worlds
by Starplatnium from Sumter, SC
April 24, 2019
The Jeep Cherokee is the best of both worlds for my wife and I. The ability to move stuff around and travel works great. The towing capacity is just enough for a small trailer for me to use to haul things around.
Just bought a used car from Don Franklin. Chris Walls was our sales person. He was great to deal with. He listened to our desires in a vehicle. He was knowledge of the vehicle particularly the "bells and whistles" and assisted us in getting to know the capabilities of vehicle. Thanks Chris for your great service!
2019 Jeep Cherokee Latitude Plus Review
A Joy to Drive
by Bob B. from Cincinnati
April 24, 2019
Loved the car when I test drove it, I love it more now that I own it. A Latitude plus with active drive 2, the interior layout is excellent, as is the ride. The V6 engine is smooth and powerful. The uConnect is easy to use and there are plenty of usb ports. I've never been happier with a new car purchase.
Had been looking for a specific make and model car in a small model year window. The car I was looking for was between 15 and 19 years old and not very accessible. One popped up on Paul Miller Mazda website. I live over 600 miles from the dealership which by all reason would make this a very complicated process. I contacted the dealership and a sales person immediately responded. They went above and beyond on what most dealerships would consider an insignificant vehicle and sale. I made the trip to see the car (8 hours driving out there), there were some unforeseen issues with it and they made every effort to possible to help me with this car. They negotiated the price according the issues found in the car as well as making the financial and paperwork transaction run just as smoothly. This was a cash deal and they did for me that they were doing for all the other customers who were buying much much more expensive vehicles and obviously had a much greater profit margin. All the staff I encountered was awesome and willing to help. Everyone was exceptionally friendly and made you feel at home not at a care dealership. Will definitely consider making another trip over to them when I am in the market for another vehicle.
2019 Jeep Cherokee Latitude Review
Reliable car, meets my needs
by Twin from Houston texas
April 21, 2019
This car meets my needs, reliable, comfortable, dependable, easy going, wonderful interior, and exterior, can have a beep noice when going in reverse. Overall great vehicle
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