New and Used 2020 Jeep Cherokee for Sale in Jersey City, NJ

Excellent customer service with MR. Eric Williams And Ms Carla Martinez very polite very respect full very comfortable to talk too and very knowledgeable with I all my questions I was completely satisfied I would give them not just the five *****. More like 10 would be better for them both

My experience at Chrysler Brooklyn was awesome! Thanks to Kenny who greeted my husband and I upon entering the dealership, and introduced us to Julio who was very helpful with our 2017 Pacifica purchase. I can't be any more thankful and happy with our experience. It was a very smooth and easy transition from our previous lease to our new one. He explained the best option for my family in detail and was very patient with us and answered every question we had in detail. We will be returning once our lease is up. Thank you Julio Rebeca

My experience was wonderful. All of the customer service people in the technicians could not be more professional friendly and fast. And everything was done so quickly I was almost shocked. This is the first time I have been to this dealership for a recall notice on my Jeep and most of the time it takes 3 to 4 hours or an entire day to get my car back and this dealership I was out in 45 minutes. That is amazing service!

Ricky was amazing, I leased a jeep for my wife. Best experience I've had at a dealership, will definitely go back to Ricky when my lease is up. It's good when someone knows what you want and is knowledgeable about the car he is selling you. Definitely recommend

Came to this dealership to lease a Dodge Darango ..... Mike my salesman was extremely Knowledgeable, friendly and professional...... it was pleasure doing business at this dealership.... the staff is friendly and responsive.... thank you for making my leasing experience a pleasureable one!! Linda :)

On 4/28/16 had my 2010 Dodge Challenger R/T serviced for an airbag recall and the coolant changed. The service was fast and efficient arrived at 7:30am and was done by 9:45 am. Brian the service writer keep me up to date on the status of my service. I am very satisfied with the service and friendliness of the service staff from the cashiers to the service technicians. The owners Alan and Mike are two of the best. They treat you like family an are always there to help and answer any questions. I have purchased and leased vehicles from them over the last 6 years and always no haggling, they give you the best deal around and stand by it. If you have a problem they go above and beyond to solve it and make sure your satisfied. I am currently waiting delivery of my 2016 Dodge Challenger SRT Hellcat which they let me order and explained that it will take a few months to build and arrive. But unlike numerous other dealers they are selling me it for less than MSRP and not the ADM ( additional dealer markup). That's why they keep getting repeat customers and new ones from the reviews of the way they conduct business. I give Bayside Dodge/Jeep/Chrysler 10 Stars**********.

Flawless transaction. Answered all questions and phone calls promptly and with complete honesty.

My name is Hanna Ryan I have 2005 chrylser town & country Mr Alexis Vera is my service advisor he knows exactly what service my vehicle need and because of him my vehicle runs like a 2018 town & country.

I had originally gone to Rockland Chrysler looking to lease a 2018 Pacifica to replace my Toyota Sienna. I made it clear that I had a trade in and I was firm with the amount that I wanted for the trade in which I believe was very fair. I dealt with 4 different people calling me from Rockland and they said they could not meet my trade in request. A few days later I got a call asking me if they met my number would I make a deal and I replied "yes". He said he would check with his boss and get back to me. Never heard from anyone so I went to Ramsay Chrysler in NJ at about 7:30 pm. I told them my story and the price I wanted for my trade in and they agreed without even seeing the car. At 9 am the next morning I brought my trade in car with me, they checked it out and we made a deal for a 2018 Pacifica Touring Plus and 2 hours later I was driving it home. No nonsense, no BS, everything went great

I had airbag recall notice and I stopped at Dealership to make an appointment JC was the Service Advisor with whom I made the appointment for the day I wished to make the appointment. A loaner vehicle was reserved for the appointment day. I arrived at 7:50 am for my 8am appointment. I completed the paperwork with Joan Murphy and I was driving away from the Dealership at 8:05am. I received a call @ 2pm indicating my service was complete. I returned to the Dealership by 4pm and I drove my vehicle away by 4:07. The process was seamless, efficient, and courteous. The only complaint I will express has to do with fuel in the loaner vehicle. I was advised that the tank was FULL when I was given the vehicle. I checked the fuel gauge when I got into the car and the needle showed just below Full. I assumed the needle was not 100% spot on. When I filled the tank up just prior to returning the vehicle, it took just over 4 gallons of gas, $8 plus dollars. The needle registered PAST the FULL indicator. I drove less than 45 miles that day. Apparently the tank WAS NOT full when I was given the loaner. All in all, I am VERY satisfied with the service I received from Ramsey Chrysler Jeep Dodge Ram.

So I waited a few days to send review to include car too. My bf and I have a 10y/o minivan that is really showing its age in slow physical breakdown. We have 3 kids between us and one on the way so we decided a better shape vehicle is necessary. I really had my heart and eyes set on a Durango but have seen through research they can be hard to find in our price range that is decent in mileage and age. When we went to dealer, I was looking in the used lot first before going inside and found one that caught my eye. Then Liam showed up with, seemingly, plates in his hands like he was going to do a task but instead stopped to ask if I needed help instead of ignoring me. Good first impression. I told him I wanted to inquire about the Durango that caught my eye. He then invited me inside to discuss the vehicle still putting aside what he was going to do before i came along. After going over the vehicle details, I decided I wanted to do a testdrive before actually applying. Liam is very knowledgeable about the vehicle and if he didn't know an answer, he admits it rather than making up BS like lot of salesmen do. I appreciate honesty especially if possibly spending that much. I LOVE my Durango! I couldn't believe how "new" it felt for a 4y/o car. He was very patient with my tons of questions, we lightened the ordeal by joking a bit and he did as well. Then it was time to handle the actual business end and it was the finance manager's turn, Lee, to deal with us. Mind you, we have very damaged credit but in process of repair but I had very little hope in getting approved or even in a manageable payment...but Lee made it happen. He saw we were sincere in why we wanted this SUV with a baby coming and he even worked in an extended warranty for extra security. The payment is little higher than I'd like but we knew we'd have to compromise to what we want and approved at all. I could not be more grateful to be given a chance and be able to purchase a safe vehicle for my growing family.

Service dept did a great job, Michelle service kept me in the loop. They had to order parts spoke to parts mgr. Mike had them the next day. Problem fixed, everyone was a pleasure to deal with even drove me home. Hi

Buying a car can be a daunting experience/process, but it doesn't have to be. Eugene and Bobby made the car buying experience a very painless process. The preliminary paperwork was set up an done on my lunch hour and I was able to pick up my new 2015 Certified PreOwned Jeep Grand Cherokee after work and drive off the lot sooner rather than later, after a couple of signatures to complete the sale/registration. Looking forward to many,many years of driving in style and comfort in my Jeep. Shout out to Lisa "honey" and Eugene's "I gotta a guy" :-)......

Good Service is still a part of the Dodge buying experience. Nice to see that value to the consumer is job one. Earlier this year I bought a 2016 SRT Dodge Challenger from Westbury Dodge on Long Island, New York. I live in New Hampshire and located the car via the Internet. It was a left over and had 19 miles on the odometer; still new. It had been sitting on the Westbury lot for 435 days. I will admit I definitely felt a little vulnerable because I knew this dealership would only see me once. All service on the car going forward would be conducted by Bonneville and Son Dodge of Manchester, New Hampshire. This was a relationship I had yet to establish. I made a 5 hour drive down over the Thanksgiving break arriving at the end of the day to purchase the car. Jader Reyes was my salesman for the transaction. The sale was 4efficient, professional and uncomplicated. This was important to me because my goal was to catch the ferry off the east end of the island which would shorten my drive home to NH. As I hit the highway for the drive home and brought the car up to speed, there was distinct vibration the back of the car. Right away I identified that this was a tire vibration probably due to the car sitting on the lot for so many days. Low-profile tires have a proclivity to flat spots from storage. I already knew this from other cars that I had owned with similar tires. Most times as the rubber warms up the vibration improves dramatically and this was the case with the Challenger. As I drove home, the vibration became less and less evident. By the time I returned to New Hampshire the vibration was noticeable but not debilitating. I brought the car into Bonneville and Son Dodge for a state inspection and a road force balance tire service. This would also allow me to establish a service relationship with a local dealership for my new car. Mark Dickerson was my service advisor. Upon inspection of the car and attempt to balance the tires, he had to deliver the news that after 400+ days sitting on the lot the tires were too severely flat spotted to balance. All four tires were going to have to be replaced. What happened next is the reason why I am writing the article. Mark reached out to the service manager, Domenick Denovellis at Westbury Dodge. Westbury Dodge agreed to assume all responsibility for the replacement of the tires and all labor to rebalance and reinstall them on the car. Bonneville and Son ordered the tires and did all the work and I was never presented with a bill. I call this an exceptional service experience. Dodge has certainly won my loyalty going forward. I would like to thank Jader Reyes, Domenick Denovellis and Mark Dickerson for bringing service back to the American car buying experience. At first I was very concerned about my ability to locate a car over the Internet at a dealership three states away and still have a positive buying experience if there was a problem with the car. Clearly, Dodge has figured out how to thrive in the global economy created by the Internet. Dealerships willing to collaborate with each other to maintain the customer experience is the key ingredient! Thank you all!

Thank You Joseph Seplow, Wayne Dunbar, James Ganga, Keith Donnelly and the rest of the WestburyJeep Family!! My Best to the Best! Happy Trails! Car # 2 - happy owner of Audi A4 Quattro Premium 👍😉😁???Sweet Ride, Sweeter Deal!

This was by far the easiest and most convenient car buying process I've ever had. I walked into the dealership and was greeted by their friendly and courteous front desk staff who asked me browse until they could send a salesman my way. In the few minutes I browsed, I found the exact car I wanted on the showroom floor and when my salesman Eugene was introduced to me, he immediately got to work on my deal. I truly appreciated the speed at which he expedited everything as I had my toddler w/ me and knew he wouldn't be patient through a long negotiations process. I was out of the dealership within 45 minutes, start to finish. Eugene and Mike (my finance guy) told me to come and get my new vehicle at noon 2 days from then -- I left the dealership feeling very excited but slightly baffled as I wondered how on earth I had simultaneously managed to both trade-in an old car and purchase a new one in such a short amount of time and without the headache and frustrations that normally come with buying a new car. The day of my scheduled pickup, I received a courtesy call from Eugene reminding me to have my new ID cards emailed over and letting me know that I could come on over whenever I was ready. I arrived to pick up my new car and sign the final paperwork. It took all of 15 minutes inside the dealership before exchanging keys and being introduced to my brand new car. I could not have asked for a better experience and would highly recommend Westbury Jeep to anyone in the market for a new (or preowned) vehicle. I cannot sing their praises enough! If you go, ask for the Eugene & Mike combo, they're great!

Working with Jamie his management and finance made this leasing experience great. Jamie is great to work with, available anytime ( in dealership, on the phone or via text). In fact I was unable to go into the dealership, but needed the car for the weekend.Jamie and I worked the text/phone route to complete the whole deal. It was a pleasure working with the team at Town & Country!

In my lifetime I have purchased 5 (five) new cars. The First a 1966 Dodge Challenger. Lori Zaza is absolutely the best salesperson I have dealt with. Her Knowledge of the product she is selling amazed me. She took her time. She called me when she said would. She worked hard to get a price we both were happy with.She also has an excellent sense of humor, which is in my mind a plus. She could teach "The art of the deal" That is how good I think she is..

I usually dread car-shopping but thanks to Casondra that's no longer the case. From the second we entered the dealership she had a smile on her face, was engaging, easy to work with and very knowledgeable. She never pushed or made me feel pressured to make a decision, but instead patiently sat with my husband and I, answering all of our questions until we felt comfortable making a decision...which was to purchase a car. The whole process from start to finish was a pleasure and we LOVE our new 2019 Jeep Cherokee Limited --I would absolutely recommend Casondra and Town & Country to any of our friends/family looking for a car. Thank you Casondra for being so wonderful to work with & for not making me hate car shopping anymore!!

My wife and I came to Town & Country Jeep Chrysler to look at the 2016 Jeep Renegade. After a couple of not so great experiences at other dealerships, we were leary to say the least. We were greeted by a cheerful girl at the front desk who told us to take our time and look around...no pressure. Our Salesman Jamie Yellin introduced himself to us and showed us a few renegades. Right from the start we liked his personality he was very knowledgeable and friendly. We told him what we wanted, how much we wanted to spend and he was sure that he could get us the car we wanted. They had a lot of cars in stock to choose from too! We went for a test drive and really liked the car! We also realized that we liked Jamie too, he made the process of leasing our soon to be vehicle fun ( if you can imagine that) been through the process many times, and it is a long boring process, so this was a first! Jamie worked hard to get us the best deal, and wouldn't stop until we were totally happy! Jamie followed up to see how we liked our new car and made sure we didn't have any unanswered questions, I thought that he really went the extra mile to be sure we were happy.a Everyone else that we came in contact with, the financial girls and guys were all a pleasure to deal with also. The dealership itself was clean and comfortable. We love our new Renegade and would recommend Town and Country Jeep Levittown to anyone that wants a hassle free and pleasurable car buying experience!