Used 2020 Jeep Cherokee for Sale in Jersey City, NJ

Horrific experience! From start to finish. Made an appointment 1week in advance. Brought the car 7am. Couldn't get an estimate in 1,5 days. Couldn't reach service adviser for 2 days. Tried 3text messages, 6 phone calls, No replies. The estimate i got was on the phone, and cwhen i insist the estimate was handwritten with no explanation of what is wrong or what work to be done. Estimate on the phone was "little less than $1,000 including tax" , i paid $1,066 with tax. I'm not a guy who write comments on the internet about a company or call the company headquarters to complain, but this experience was a complete disaster.

Knowing I’m getting service and value Treated like family by everyone I would recommend Teterboro to my friends and family It was a great experience

Service desk is extremely responsive, and maintains a positive and professional attitude towards solving my problems. They have consistently found ways to save me money and extend the life of my vehicle. I get 150K+ miles out of my Jeep Cherokees. I have purchased 3 vehicles from this dealership, and plan to purchase my next Jeep here as well.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

Excellent customer service with MR. Eric Williams And Ms Carla Martinez very polite very respect full very comfortable to talk too and very knowledgeable with I all my questions I was completely satisfied I would give them not just the five *****. More like 10 would be better for them both

Very happy with my purchase. Gino made the entire buying and financing experience stress free. I Strongly recommend Gino for all your automotive finance needs. Thank you Danni

For sometime now, i wanted a pick up truck for both pleasure and business use. Unlike a lot of other car shoppers, i would consider myself to be a very thorough shopper. I've leased so many vehicles in the past. I live over an hour away from Garden City Jeep and thanks to true car, i was able to reach out to a handful of Jeep/ Dodge dealership. I visited 3 of them before i ended up at Garden City!! From my initial encounter with Garden City, it was very professional. I was corresponding with Brittany via email before i scheduled an appointment. I knew of the promotions going on before i arrived. Upon my arrival, my salesman was Charlie Gonzalez. Hands down, from all my previous leases, Charlie's got to be one of my favorite salesman. The way he was dressed, his mannerism towards my mother and i was totally professional. He made sure our needs were known and met. Within the hour, i decided on the vehicle i wanted, test drove it & decided on the price. For some reason the store was very very busy, so i understood patience was needed. Charlie did his best to push everything through and kept us informed as to what's happening & the delay. He thanked us for our patience and cooperation. Within 4-5 hours, i was able to drive out the lot with the vehicle. Personally speaking, being in business for a decade & being a hustler, i got a steal from this dealership. I picked up a 2017 Dodge Ram 1500 hemi 5.7L for literally chump change a month given my A+ credit score. Overall, as a consumer, i feel like i got a GREAT deal. To the other consumers rating this dealership or looking to go into this dealership, do your research, shop around, see what deals are there and then come to Garden City, ask for Charlie & be up front with him. Tell him what you want, what prices you've got from other dealerships and how Garden city can either match or beat the prices. Overall patience is needed, but with Charlie, you won't be disappointed. I hope to continue doing business with Garden city in the near future. Thanks again Charlie! Well deserved 5 star. 👍🏾

We were in the market for a mid-size SUV like Consumer Reports favorite Kia Sorento. We were referred to Global through the Costco Auto Program (highly recommended). I came in and hooked up with Mike Wyatt and had a nice talk about models and options. Fortunately, the Costco program eliminates the negotiating part of car buying, so I could focus on getting the exact right vehicle. Mike V, Kia sales manager was very helpful in walking me through the financial details of the first vehicle I planned to get. Several things impressed me with Global. First, Mike W. was just the right balance of laid back regular person and salesman. Second, I was considering buying the vehicle without my girl having sat in or driven it--a $500 rebate offer was about to expire. Their General Sales Manager, Mike, told me he'd prefer not to make that sale until she could come in and check out the vehicle and he would make good on the rebate amount. Third, their business manager, Brad, zipped me right though the closing process with no pressure to buy the "extras" most dealers push hard to sell. Because of some of the features we each wanted, we ended up buying a much higher trim level than we started discussing. It was considerably more money but still a very fair deal. I've bought a lot of cars over the years and this was one of the better experiences I've had. Two final thoughts: 1) Their "Doc" fee of $400 is on the high end of dealers in this area; many are $300; 2) All of their vehicles are "packed" with their Global Advantage Package for about $2600. There's no real value in that package (except to Global); I told them I didn't want it and they removed it. Also, they put a $300 window etching package on every vehicle; you might be able to negotiate on that. You might save some on your insurance by having it but you'd have to see if it's worth it.

I purchased my Certified Pre-Owned Dodge Charger from here on June 21st 2017. A few weeks into the purchase, I started to notice a few problems. 1.The trunk access button on the rear would not work. (This was a very very helpful feature to me when it did work so I wanted it fixed) , 2. The Bluetooth module was bad so none of the voice commands or phone connection features worked. 3. The front passenger door lock was busted. 4. The tire pressure sensor was bad. With every used car that you purchase from here, you get a 3 month maximum care warranty as with most dealerships. However, you also get their "Platinum program" which also allows for free loaner car service, $8 oil changes for life and more. So, when I went in to get this checked out, my service adviser, Jonathon, did an absolutely impeccable job. He took care of my car and myself and went above and beyond my expectations. The repair list was lengthy so it was going to take about five days to complete and I was given a loaner car as well. Overall , the process was smooth and with minimal trouble. Now, the car is perfect thanks to the service department. Special shout out to Jonathon for the awesome care and great deal of respect he shows to every one of his customers. As well as the Mopar team for repairing everything and dealing with my gripes. Also a shout out to the cashier table for the loaner car. One heck of a ride, but, overall, an excellent experience. The older reviews are probably before they switched management or something. I highly recommend this dealership and their service department. Thank you so much guys. I would give 6 stars out of 5 if I could.

As a female, purchasing a car can truthfully be a daunting experience in an industry dominated by men. After numerous unprofessional and awkward experiences, I began to dread the process of finding my next vehicle. Jessica single-handedly changed my opinion of the car buying process. She was very courteous, professional, and honest. She was knowledgeable about not only the vehicles that I was interested in, but the various financing and insurance options and gave me great recommendations. Jessica took the time to make sure that I was happy with my purchase and that I understood every single step of the process. Without a doubt, I would highly recommend Sansone Jr's EZ Auto Center and Jessica to anyone looking for exceptional customer service and unbeatable value while purchasing a new vehicle. Purchasing my first car without my parents was finally a success! I am so happy that I made the trek from Staten Island. Thank you so much Jessica and Helene for your amazing service :-)

I went to Buhler to lease my 2018 Compass because It is close to my home and I had been to the service dept on several occasions and felt I was treated well. I First met Charles Vitale who put me in the hands of Bob Perlin..Bob is a 12 on a scale of 1 to 10-I felt very comfortable with him and felt he had my best interest in mind - I dealt with Charles when it came time to filling out the paper work and he was very patient answering all my questions so that I understood the entire lease process- something I did not get from the dealership I had my first lease with - I highly recommend Buhler & Bitter and these two Gentleman. Bob, don't retire, because I will be back in 3 years to see you ! Nancy Sumski 251 Gereghty St South Amboy, NJ 08879

Service dept did a great job, Michelle service kept me in the loop. They had to order parts spoke to parts mgr. Mike had them the next day. Problem fixed, everyone was a pleasure to deal with even drove me home. Hi

Buying a car can be a daunting experience/process, but it doesn't have to be. Eugene and Bobby made the car buying experience a very painless process. The preliminary paperwork was set up an done on my lunch hour and I was able to pick up my new 2015 Certified PreOwned Jeep Grand Cherokee after work and drive off the lot sooner rather than later, after a couple of signatures to complete the sale/registration. Looking forward to many,many years of driving in style and comfort in my Jeep. Shout out to Lisa "honey" and Eugene's "I gotta a guy" :-)......

Good Service is still a part of the Dodge buying experience. Nice to see that value to the consumer is job one. Earlier this year I bought a 2016 SRT Dodge Challenger from Westbury Dodge on Long Island, New York. I live in New Hampshire and located the car via the Internet. It was a left over and had 19 miles on the odometer; still new. It had been sitting on the Westbury lot for 435 days. I will admit I definitely felt a little vulnerable because I knew this dealership would only see me once. All service on the car going forward would be conducted by Bonneville and Son Dodge of Manchester, New Hampshire. This was a relationship I had yet to establish. I made a 5 hour drive down over the Thanksgiving break arriving at the end of the day to purchase the car. Jader Reyes was my salesman for the transaction. The sale was 4efficient, professional and uncomplicated. This was important to me because my goal was to catch the ferry off the east end of the island which would shorten my drive home to NH. As I hit the highway for the drive home and brought the car up to speed, there was distinct vibration the back of the car. Right away I identified that this was a tire vibration probably due to the car sitting on the lot for so many days. Low-profile tires have a proclivity to flat spots from storage. I already knew this from other cars that I had owned with similar tires. Most times as the rubber warms up the vibration improves dramatically and this was the case with the Challenger. As I drove home, the vibration became less and less evident. By the time I returned to New Hampshire the vibration was noticeable but not debilitating. I brought the car into Bonneville and Son Dodge for a state inspection and a road force balance tire service. This would also allow me to establish a service relationship with a local dealership for my new car. Mark Dickerson was my service advisor. Upon inspection of the car and attempt to balance the tires, he had to deliver the news that after 400+ days sitting on the lot the tires were too severely flat spotted to balance. All four tires were going to have to be replaced. What happened next is the reason why I am writing the article. Mark reached out to the service manager, Domenick Denovellis at Westbury Dodge. Westbury Dodge agreed to assume all responsibility for the replacement of the tires and all labor to rebalance and reinstall them on the car. Bonneville and Son ordered the tires and did all the work and I was never presented with a bill. I call this an exceptional service experience. Dodge has certainly won my loyalty going forward. I would like to thank Jader Reyes, Domenick Denovellis and Mark Dickerson for bringing service back to the American car buying experience. At first I was very concerned about my ability to locate a car over the Internet at a dealership three states away and still have a positive buying experience if there was a problem with the car. Clearly, Dodge has figured out how to thrive in the global economy created by the Internet. Dealerships willing to collaborate with each other to maintain the customer experience is the key ingredient! Thank you all!

Initially We were disappointed and tired and almost gave up on buying a Nissan brand after visiting 4 dealers last week. They were Nissan dealers at Garden City, Westbury, Great Neck and Greenvale in Long Island, NY. We came home disappointed when the parent company Nissan of N. America called to ask how it was going. Told them all the unpleasant experiences we had been through. They apologized and hooked us up with Chantelle Thol of Legend Nissan in Syosset, NY. She was polite, honest and worked with us to get us the best deal possible. We knew what we wanted exactly and we locked in a price over the phone. Immediately rushed to Legend Nissan, took a test drive and paid deposit. They further lowered the price and next day we completed the paperwork and brought the car home. Chantelle Thol and her fellow colleagues Sam and Peter were very cooperative and friendly. The other dealers were obnoxiously rude. The Garden city guy named Nicholas would not even talk to us let alone give a price until we agreed for a test drive. He was very difficult to deal with. When we complained to his associate sales manager Scott who told us there were many dealers out there and refused. We were very shocked. At the Westbury dealer, the woman Dana spoke to us a day before for an hour and agreed on a price of $25,608 and made appt with us for the following day for noon but did not show up. Her mgr refused to work with us on the price she had quoted us because she did not leave any notes nor sent us any email. We ended up wasting our time with them as they increased the price for same pkg discussed to approx $26300. (Further disappointment came from Westbury Nissan when Dana sent a appt confirmation the next day for the following day and pretended not to know anything as her manager Laurence may have given her a piece of his mind). Then we visited Great Neck Dealer. They were just $18 more than Westbury and Wendy there had quoted over ph of $25626. In person we met her and Jalal. We agreed on a price although slightly higher but then the Gen'l manager interfered And disapproved because we were paying cash and not financing nor leasing the car. He increased the price by another $2000. How ridiculous!!! They too wasted our time. The Barron Nissan at Greenvale had called us that same morning since we had registered with truecar.com and had gotten the savings certificate. As we were almost out the door with an appt, The woman named Stephanie spoke to me for about 10 mins took our requirements and even after knowing I couldn't talk due to an appt she handed over the phone to a gentleman who started asking same questions all over again. Had to hang up. Stephanie called in the evening to see how she could help but when we told her we wished to pay cash she quoted a price of $31000 and informed that was after truecar.com savings. How ridiculous again !!! She insisted we visit them so we told her their price was too high and why would we want to visit or have anything to do with them with that inflated price. She got mad and hung up. Thanks to Jonathan of the parent company for hooking us up with Chantelle Thol of Legend Nissan. We got a great prep on the features of the car as well from Peter. Finally we have the Nissan Rogue SV Premium.

Everyone involved (Art, Jose & Justo) very professional and curtious. Art knew the car we wanted and between him and Jose negotiated a great price / finance option and Justo finalized everything with a excellent extended warranty. All in all the best car buying experience I???ve ever had, no nonsense, no haggling, no BS.