I recently had to schedule a service appointment for my 2014 Ram 1500 Eco Diesel due to a check engine light illuminating. Amber did an EXCELLENT job of scheduling the appointment and keeping me posted on the service work "visit" during my truck's stay at the dealership (less than one business day). The job was performed under warranty. The experience that Amber and the service team provided was WORLD CLASS! Great job and I will be back!!
We are messaging to praise Ayan Martin for assisting us in the purchase of a new automobile. No offense, but automobile purchasing is usually a horrible experience. Perhaps it is a reflection of the dealership as a whole, but we encountered two wonderfully professional people as we purchased our new car. Specifically, Ayan Martin was a pleasure to work with and we would be delighted to do so in the future. Additionally, the business manager was most helpful and efficient in finalizing our purchase. We are extremely pleased that we purchased our new car at Galeana Kia and will be referring others to Ayan Martin in the future!
Went to Lugoff Toyota today for (1) service on a 2009 Highlander or (2) purchase a new vehicle. Interested in a RAV-4 and looking at inventory when Jason Barnes introduced himself. Went inside to discuss likes/needs. Test drive a XLE and saw the numbers. Wanted leather and heated seats so we drove an SE. Looked at new numbers , haggled a little and settled on a price. Drove home with the new SUV. Jason was attentive, low pressure, and professional. Gave us a tutorial before we left. Most important reason we bought at Lugoff Toyota is the service department. We are treated as family!
The reason for the rating to me:Would sum it up to be... Just break taking.. The process was easy, and having my first oil change done within the service dept was just grand.. Great Tech's as well. Mike is extremely kind service personnal. Just a pleasure to talk with.. He handle everything great during my visit. He deserve a monetary bonus... 😊
I sold my SUV to love it was fast easy and painless, great folks to deal with I was at the dealership maybe 45min and was done and on my way home. I have bought 6 cars for love over the years but this is the first time to sale one.
We found additional vehicles that are close to your year range.
We are messaging to praise Ayan Martin for assisting us in the purchase of a new automobile. No offense, but automobile purchasing is usually a horrible experience. Perhaps it is a reflection of the dealership as a whole, but we encountered two wonderfully professional people as we purchased our new car. Specifically, Ayan Martin was a pleasure to work with and we would be delighted to do so in the future. Additionally, the business manager was most helpful and efficient in finalizing our purchase. We are extremely pleased that we purchased our new car at Galeana Kia and will be referring others to Ayan Martin in the future!
2019 Jeep Cherokee Limited Review
4th Jeep I’ve owned and I’m loving it
by Kayd44129 from Parma, Ohio
May 10, 2019
5
Roomy with a nice ride. Lots of great tech features. I have the TrailHawk edition and the exterior detailing is sharp. I love this ride.
Plenty of interior room, looks great, drives like a dream! Highly recommended. The jeep brand, to me, is the best value for your money. I was a Ford girl until I bought my first Jeep!
John was very professional and knowledgeable. I will come back to buy a vehicle from him when I'm ready. Don't ever let him go. STAND UP GUY! John Jennings, I'll come back just for you.
2019 Jeep Cherokee Limited Review
Only has 200 miles so check with me in a few month
by Johnson J from Auburndale MA
May 8, 2019
5
The car is Brand new. Hard not to like. Ask me in a few months but so far I am very pleased with look and performance
Went to look for a used car for my mother. the sales guy was good and had lots of cars for us to look at even tho we didn't buy.
2019 Jeep Cherokee Limited Review
Absolutely love my jeep!
by Hal_pmb from Wilmington NC
May 8, 2019
5
Had no intention of buying a jeep Cherokee. However after first test drive I was hooked. I currently have two other jeeps. I also own a jeep wrangler and a Jeep patriot about the Cherokee is by far the most fun to drive.
This car met all my expectations. It has heated seats, steering wheel, it drives very smooth it also has heated seats back up cam and various modes such as sports mode, sand,and snow.
I always have a great experience at Jim Hudson Lexus. The facility is gorgeous and their lattes aren't bad either! Shaun Crosier got me in and out of there quickly and efficiently.
2019 Jeep Cherokee Latitude Review
I love the interior and exterior design.
by JeepJayhawk from Santa Monica, Ca
May 2, 2019
5
The Jeep has everything I’ve always wanted in a car. The functions inside are easy to use and safe when driving. The exterior is very modern and the all black rims and body are perfect.
George James was GREAT! He was very polite and he has a great personality.
After we bought the Challenger Hellcat, he made sure to go over everything with us. He also helped us hook up the Uconnect.
Overall, it was a great buying experience
2019 Jeep Cherokee Latitude Review
Great looking car with great value
by Firstimejeep from Fort Lee
May 1, 2019
5
I love it. It is stylish and comfortable. The drive is very smooth. It is fully loaded and has many safety features which I feel helps me to be safe on the road.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana-Touchless Delivery To Your Home Review
BEST car buying experience EVER!!!!
by kat300 from DealerRater.com
December 3, 2018
4.2 (5770 reviews)
My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.
2019 Jeep Cherokee Limited Review
Best of Both Worlds
by Starplatnium from Sumter, SC
April 24, 2019
5
The Jeep Cherokee is the best of both worlds for my wife and I. The ability to move stuff around and travel works great. The towing capacity is just enough for a small trailer for me to use to haul things around.
Second time we have purchased from Dodgeland. Bought a used Grand Caravan in 2007, and just bought a 2014 Charger on January 2. We came back because they were honest about the Caravan, and it has been reliable, plus we know they don't do the "high-pressure" sales game. We knew car we wanted, and how much we could afford, and Charles Wiley found what we wanted and didn't try to push us into something else. The finance guy was low-key, and got us a great loan rate too!
First off I just want to say thank you to the whole team at Galena Chrysler Jeep Kia Columbia. My certified sales consultant Kayla Butler was amazing . Also the finance manager and team as well. They are credit for all credit types and are true to their words. No gimmicks or tricks just straight facts. They will even deliver your car to your home or office. Which I definitely took this offer from me living in Greenville SC. The process was easy and immediate follow up. They are the best automotive dealer on the East Coaat I would say. Much better than all local dealers in the Greenville Spartanburg Easley and Anderson area. If you need a new reliable car with all the bells and whistles go see the Galena team in Columbia SC or better yet just contact them online. They are a dealer that will respond to internet customers. You guys are great!!! Keep up the good work!! July 9 2018.
Kat Waddell
2019 Jeep Cherokee Limited Review
A Joy to Drive
by Bob B. from Cincinnati
April 24, 2019
5
Loved the car when I test drove it, I love it more now that I own it. A Latitude plus with active drive 2, the interior layout is excellent, as is the ride. The V6 engine is smooth and powerful. The uConnect is easy to use and there are plenty of usb ports. I've never been happier with a new car purchase.
I had an excellent experience. My sales rep Brett Page was friendly and knowledgeable. I have never purchased a new car or financed anything in my life. I picked a car, got a loan and drove my new car off the lot all in about 4 hours. Their finance department also showed us amazing hospitality. If your looking for a car and want to buy it from a trustworthy place then Galeana was a perfect fix for me. I am in love with my 2016 Kia Forte 5!
Thank you for everything Brett and Galeana!
2018 Jeep Cherokee Limited Review
So far so good no complaints
by Lenny(9ERFAN) from Reseda,C.A.
April 19, 2019
5
Plenty of room for a family of 4 also very reliable. It’s good on gas it fits all the family needs money well spent I would definitely recommend this car
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana-Touchless Delivery To Your Home Review
Taking the Stress and Pain out of Car Shopping
by Captain Nemo from DealerRater.com
December 3, 2018
4.2 (5770 reviews)
Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.
2019 Jeep Cherokee Latitude Review
Reliable car, meets my needs
by Twin from Houston texas
April 21, 2019
5
This car meets my needs, reliable, comfortable, dependable, easy going, wonderful interior, and exterior, can have a beep noice when going in reverse. Overall great vehicle
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana-Touchless Delivery To Your Home Review
Where Do I Start . . .
by TheMartins1998 from DealerRater.com
December 3, 2018
4.2 (5770 reviews)
Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.
2018 Jeep Cherokee Limited Review
Worst car I have ever owned
by Disappointed Customer from Virginia
April 16, 2019
3
I have had so many problems with this car. I have had in 5 times for the same issue. Shutting off at 65 mph or 25 mph. They can't seem to figure out why. Up date computer to changing parts out. I'm not getting anywhere with Chrysler or the dealer ship. Very, very disappointed with everyone I have had to deal with over this vehichle. Would recommend never buy a jeep.
I received a call from Curtis Smith on Wednesday... He got me riding in a brand new 2017 KIA forte by SATURDAY! He was able to get me approved quickly and easily with zero down. I had my two daughters age 2 &3 with me which was major struggle but he remained patient anf had a great sense of humor about it. I will definitely be recommending Curtis with JT'S KIA to all my friends and family. Great job!
2019 Jeep Cherokee Limited Review
What I expected... competent daily driver
by KenG from Long Beach, CA
April 19, 2019
4
The SUV is what I expected. I use it for a daily driver and it is comfortable. I got the V6, which is fine for cruising, but the tranny is as disappointing as most review state it is. The car feels solid and safe.
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