It took 6 hours over 2 visits to update my 2014 Equinox computer memory update for problems with hands free IPhone use. GM says Gross has a router problem, only one for the guys to use. With all the computer issues one router with multiple users makes down loading very slow. I was offered a loaner 2016 Buick Enclave to use which I declined as I did not want to be tempted to love it and not wanting to keep it. I was treated with respect and service was very honest with me which rates very highly with me. They did not give up and it was finally successfully updated.
Everyone is so sweet. I had my tires rotated some where else and my oil changed at Osseo. The shop staff found a seal leak and service manager took the effort to find out if it was under warranty ans and it was. Awesome
2019 Jeep Cherokee Latitude Plus Review
4th Jeep I’ve owned and I’m loving it
by Kayd44129 from Parma, Ohio
May 10, 2019
Roomy with a nice ride. Lots of great tech features. I have the TrailHawk edition and the exterior detailing is sharp. I love this ride.
Went to V&H just to look at used cars, had never been there before. Michael (the fun guy) at the dealership stayed late and within 3 days I bought a new car from him. Amazing service, and amazing customer relation. I will be going back when I need another vehicle. Also could not beat the price!!
2018 Jeep Cherokee Latitude Plus Review
So far so good no complaints
by Lenny(9ERFAN) from Reseda,C.A.
April 19, 2019
Plenty of room for a family of 4 also very reliable. It’s good on gas it fits all the family needs money well spent I would definitely recommend this car
Experiences at Gross Motors have been excellent. Sales and service has always been helpful and informative for what questions and issues I've had. Their is no other services department I will go to.
2018 Jeep Cherokee Limited Review
Worst car I have ever owned
by Disappointed Customer from Virginia
April 16, 2019
I have had so many problems with this car. I have had in 5 times for the same issue. Shutting off at 65 mph or 25 mph. They can't seem to figure out why. Up date computer to changing parts out. I'm not getting anywhere with Chrysler or the dealer ship. Very, very disappointed with everyone I have had to deal with over this vehichle. Would recommend never buy a jeep.
The folks at V&H were very accommodating through the entire process so there were no delays when I arrived from two hours away. I found the best deal within 100 mile radius, to be sure. The facility was very clean and comfortable. Everyone was friendly and up front.
2018 Jeep Cherokee Latitude Review
Best SUV I Have Ever Owned
by Howardawac from West RIver, MD
April 7, 2019
I have the Jeep Cherokee Limited with the V6 engine. Has plenty of power and has great safety perks. It has lane assist, emergency stopping etc. UConnect is great technology. I can start, stop, unlock, or lock the car from my cell phone. The car is very comfortable and the sound is great.
Michael Steinart helped me purchase my last car so I was hoping to work with him again. And I did. We "talked" first via so he knew what I was looking for. My home life gets a little crazy so I didn't get down there as early as I wanted but I called him and he told me to come down. He had vehicles in the garage warming up a bit and we test drove both of them. He stayed considerably later and showed me things about the vehicles I was considering. The next day I made up my mind and called him. Again I didn't get down there as early as I had hoped to but Eric Simonson was there and we talked about the financial end of things. He knows his "stuff". Michael again stayed to make sure I knew about my new purchase. It was after 8pm when we left. I was happy with their smiling faces, their concern for me and my new van. Thank you!!
2019 Jeep Cherokee Latitude Plus Review
Only has 200 miles so check with me in a few month
by Johnson J from Auburndale MA
May 8, 2019
The car is Brand new. Hard not to like. Ask me in a few months but so far I am very pleased with look and performance
Just purchased my third new car from V & H. I have been very satisfied with the people that I have dealt with. Walked in on a Tuesday afternoon and Michael Steinert was able to find a car for me at another dealer. I wanted a Chrysler 300 similar to what I currently had. V & H offered a very good trade-in for my car.. Signed the papers the next Tuesday and I picked up my new car today. Michael kept me informed as where the car was and when it would be ready. I appreciate his help and the service staff that has handled the routine work on my vehicles. V & H is a pleasant place to be when you want to wait for service work to be done. Thank you.
2019 Jeep Cherokee Limited Review
Absolutely love my jeep!
by Hal_pmb from Wilmington NC
May 8, 2019
Had no intention of buying a jeep Cherokee. However after first test drive I was hooked. I currently have two other jeeps. I also own a jeep wrangler and a Jeep patriot about the Cherokee is by far the most fun to drive.
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