Let me begin by stating that I've no financial gain by writing this review, nor would I accept it. I hate the car buying experience, visiting dealerships, hate the games, etc. I'd been looking for several weeks for a new Corvette. Sending emails, and getting automated replies of how helpful they'd be to assist me. Never answering specific questions. (Since when can't a dealership have a real person response to an email?!?!
BILL NOBLE at AUTONATION changed all of that. After a chat session at nearly 2:00AM no less, the next day I received not only a real response, but photos of the vehicle I wanted to boot! always a response to my dopey questions, typically in minutes, and with no feeling I was a bother. This was important because the dealership was clear across the country! I'm in Indiana, and they're in Spokane, WA. Still a bit reluctantly, I pulled the trigger and made the purchase, thinking this was where the wheels would begin to come off. See what I did there? :) Well once again I was blown away! Typically once you've singed a deal, salespeople are giving you the Home Depot blowbye... No return calls, passing you off to someone else, not mu job, etc...
Not this guy! Bill NOBLE found another gear, kind of like my new Corvette, :) Bill worked tirelessly coordinating deliver of the car, pressing them for a timely delivery, and contacting me AFTER the sale to schedule a phone walk around of the vehicle....WHO THE HECK DOES THAT?!?!? Having a car licensed out of state can sometimes be a challenge, and this was no exception. But I must mention Alan and his finance team too was vey helpful in the process.
I could go on and one but all you need to know is I'm now a fan of AUTONATION Chevrolet, and they've earned my business going forward. And a fan of BILL NOBLE. If you're reading this, it makes no difference where you are in the county. Never been this happy spending this much money! These guys, this guy, Bill Noble DELIVERS!!!! ASK FOR BILL, YOU WON'T BE DISSAPOINTED. Trust me......
Vehicle available to be shipped to your home. Contact
the dealership for details.
Vroom - Get It Delivered Nationwide, Contact-Free Review
Vroom has a very streamlined process
by Berk757 from DealerRater.com
December 3, 2018
3.6 (4567 reviews)
This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.
Kyle Galaz was very friendly, accommodating and answered all my questions on my first visit in September of 2017 although he knew I was not going to take a stock car from their inventory. He spent 1-2 hours with me, letting me test drive a 2017 Maserati GT convertible and then on line to special order exactly what I wanted. Kyle provided timely updates on the progress of the build of my car in Italy, the shipping and subsequent arrival in CdA on February 13th. Dave Smith is even willing to keep it on their show room floor until the weather and icy roads improve so I can drive it home even though I paid for it and it is taking up floor space. KDH, Hayden Lake, ID
Lithia Chrysler Dodge Jeep RAM Fiat of Spokane Review
Great Experience with the Service Dept
by W. Smith from Spokane
December 3, 2018
4.4 (1021 reviews)
I called Spokane dealerships to have a Jeep recall issue addressed. Dealer in Post Falls put me to sleep with lack of enthusiasm and the time I spent on hold going between two departments. The dealer in Spokane Valley recently quoted one price then tripled it on an unrelated issue, so I didn't bother calling them. Then I called Julie W. at Lithia Jeep on the north side of Spokane. She was fantastic, had answers, knew what she was talking about, there was one item she wasn't sure about so she chased the answer down and called me back. If you can't tell, I was VERY happy with the Customer Service provided by Julie. Also, the vehicle was ready when promised and was within the estimate Julie provided. It took it in for the recall, but since it was there had the 120k service done. Now that I somehow own three Jeeps, I'm glad I found a reputable local dealer.
I bought my Chevy Cruze here about 4 years ago and loved it! Had amazing service back then and refer everyone and anyone I know to buy their car from Camp Chevrolet! Traded my Chevy Cruze in for Jeep Renegade about two weeks ago and again had AMAZING customer service. They took their time with my family, we???re kind, knew what I wanted and was very reasonable. Any car I???ve looked at from Camp Chevrolet has awesome pricing. You just can???t beat it! They gave me a reasonable price on my trade in as well. Even though I did not buy a Chevy, I am in love with my Jeep and they seemed to know a lot about different makes and models and what my family would be safe in. (They didn???t just try to sell me on a Chevy) The salesmen who helped us was very kind and pulled out every car we wanted to look at and was very patient with us and my crying child. The finance process was fast and easy and he explained every step! Again! I will be purchasing my next vehicle from Camp Chevrolet. One tiny small complaint I have is when I call the phone number from the website it rings a lot and then I???ll get transfered and no one answers? No big deal, but honestly it???s probably because they???re busy because they???re so AWESOME!!! Thanks Camp Chevrolet!
We found additional vehicles that are close to your year range.
I flew into Spokane a few weeks ago. I enjoyed the purchasing experience very much. From a friendly pick up driver, to some delicious free lunch, to extremely skilled and professional people throughout the process, I couldn???t have been happier. I ended up getting a vehicle that just wasn???t for me and had a bit of buyers remorse. I called and the sales people and they couldn???t have been nicer. They lined it all up so I could trade in the used choice for a new suburban. I even made after hours calls and contact and I was responded to every time. This whole business is top notch. Special thanks to Lee Lairmore and Jeff Garrison
2019 Jeep Cherokee Latitude Plus Review
4th Jeep I’ve owned and I’m loving it
by Kayd44129 from Parma, Ohio
May 10, 2019
5
Roomy with a nice ride. Lots of great tech features. I have the TrailHawk edition and the exterior detailing is sharp. I love this ride.
I purchased my truck through Dave Smith CDA and it was a great "car purchase experience". Since then, all my maintenance has been through Dave Smith CDA, and the service has been exceptional. I highly recommend Dave Smith CDA......you will be in good hands! Brent Heleker
2019 Jeep Cherokee Latitude Review
Spacious, gorgeous, perfect!
by PennyK from Chicago, IL
May 9, 2019
5
Plenty of interior room, looks great, drives like a dream! Highly recommended. The jeep brand, to me, is the best value for your money. I was a Ford girl until I bought my first Jeep!
Lithia Chrysler Dodge Jeep RAM Fiat of Spokane Review
Great Experience with the Service Dept
by W. Smith from Spokane
December 3, 2018
4.4 (1021 reviews)
I called Spokane dealerships to have a Jeep recall issue addressed. Dealer in Post Falls put me to sleep with lack of enthusiasm and the time I spent on hold going between two departments. The dealer in Spokane Valley recently quoted one price then tripled it on an unrelated issue, so I didn't bother calling them. Then I called Julie W. at Lithia Jeep on the north side of Spokane. She was fantastic, had answers, knew what she was talking about, there was one item she wasn't sure about so she chased the answer down and called me back. If you can't tell, I was VERY happy with the Customer Service provided by Julie. Also, the vehicle was ready when promised and was within the estimate Julie provided. It took it in for the recall, but since it was there had the 120k service done. Now that I somehow own three Jeeps, I'm glad I found a reputable local dealer.
2019 Jeep Cherokee Limited Review
Only has 200 miles so check with me in a few month
by Johnson J from Auburndale MA
May 8, 2019
5
The car is Brand new. Hard not to like. Ask me in a few months but so far I am very pleased with look and performance
Plenty of room for a family of 4 also very reliable. It’s good on gas it fits all the family needs money well spent I would definitely recommend this car
Vehicle available to be shipped to your home. Contact
the dealership for details.
Vroom - Get It Delivered Nationwide, Contact-Free Review
Best car buying and selling experience I've ever had!
by Rod - car guy from DealerRater.com
November 5, 2018
3.6 (4569 reviews)
I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.
2018 Jeep Cherokee Trailhawk Review
Worst car I have ever owned
by Disappointed Customer from Virginia
April 16, 2019
3
I have had so many problems with this car. I have had in 5 times for the same issue. Shutting off at 65 mph or 25 mph. They can't seem to figure out why. Up date computer to changing parts out. I'm not getting anywhere with Chrysler or the dealer ship. Very, very disappointed with everyone I have had to deal with over this vehichle. Would recommend never buy a jeep.
Lithia Chrysler Dodge Jeep RAM Fiat of Spokane Review
Changed my opinion of dealership
by Britney Bozanich from Spokane, WA
November 6, 2018
4.4 (1021 reviews)
I have had mixed experiences with your dealership. I always call and make an appointment (which usually takes forever) but I have tried using the website to schedule and no one ever calls you. Even after scheduling an appointment I felt like the workers always looked surprised, like there was no appointment. The last time I went in I waited 2 and 1/2 hours for an oil change, the sticker that was put on my windshield read some random number that was long past and my car started leaking soon after. This time I was taken care of right away and was out the door in a reasonable amount of time. The person that helped me was friendly and confident with what he was doing and assured me there would be no repeating my last visits experience. Thank you for hiring someone competent!
2019 Jeep Cherokee Limited Review
Absolutely love my jeep!
by Hal_pmb from Wilmington NC
May 8, 2019
5
Had no intention of buying a jeep Cherokee. However after first test drive I was hooked. I currently have two other jeeps. I also own a jeep wrangler and a Jeep patriot about the Cherokee is by far the most fun to drive.
Lithia Chrysler Dodge Jeep RAM Fiat of Spokane Review
Truck repair with exceptional customer service.
by Ross Farmer from Logan, Utah
December 3, 2018
4.4 (1021 reviews)
We drove from Utah to Spokane in our Dodge 2500 4WD Pickup. The front 4WD gear box went bad but got us to Spokane. Your people did an exceptional job of repair and getting us back on the road in a timely fashion. Exceptional service.
2019 Jeep Cherokee Latitude Plus Review
My very first car
by FrancesK from Forest park IL
May 4, 2019
5
This car met all my expectations. It has heated seats, steering wheel, it drives very smooth it also has heated seats back up cam and various modes such as sports mode, sand,and snow.
Lithia Chrysler Dodge Jeep RAM Fiat of Spokane Review
Chrysler 300 C
by Evelyn Torkelson from Spokane, wA
November 6, 2018
4.4 (1021 reviews)
Jason Corey was my service contact. He was very professional, thorough in his explanation of what would be checked during my lube, oil, filter service. When service was complete, he carefully explained what had been found as other items (ie air filter etc) had been checked.
I was offered and accepted a ride to the nearby restaurant which was great customer service.
2018 Jeep Cherokee Latitude Plus Review
Best SUV I Have Ever Owned
by Howardawac from West RIver, MD
April 7, 2019
5
I have the Jeep Cherokee Limited with the V6 engine. Has plenty of power and has great safety perks. It has lane assist, emergency stopping etc. UConnect is great technology. I can start, stop, unlock, or lock the car from my cell phone. The car is very comfortable and the sound is great.
Lithia Chrysler Dodge Jeep RAM Fiat of Spokane Review
Service Dept. comments and suggestions
by Jack Jenkins from Nine Mile Falls, Washington
November 6, 2018
4.4 (1021 reviews)
Scott, the service adviser, is exceptional. He is knowledgeable, friendly and works hard to insure everything that needs to be done is completed as early as possible. However, the best of us are only as good as the technicians actually performing the hands on work. I brought my truck in to have the fuel filters replaced and the sending/sensor unit repaired or replaced. Immediately after picking up my truck and pulling out of your facility, the water in fuel warning light came on again. It did so two more times before I could get turned around and return.
Now I'll, have another repair bill and cost of the sensor to pay. The sensor should have been repaired/replaced and checked prior to returning the vehicle back to me. Other than this incident I have always been extremely pleased with your service dept.
Added suggestion... you need to improve the access and egress to your service dept. Too many vehicles and too narrow lanes. You might also include a car wash when a vehicle is brought in for service.
2018 Jeep Cherokee Latitude Plus Review
Cherokee Lover!
by Ron B Jeep Cherokee from Las Vegas NV
March 2, 2019
5
This is the first Jeep and the first SUV I have ever owned and I am sold!!!!! I have owned many previous makes and models, to include Chrysler and Dodge. I loved my Dodge Charger and was looking at possibly getting another when I found the Jeep Cherokee. I have been very, and pleasantly, surprised by the power and comfort. I will definitely buy another Jeep vehicle in the future.
Lithia Chrysler Dodge Jeep RAM Fiat of Spokane Review
Oil and fuel filter srevice
by Brian Miller from Priest Lake, Id
November 6, 2018
4.4 (1021 reviews)
Very friendly/helpful staff. worked with my schedule which was important since we live 1-1/2hr away. Also had a key fob issue and rep was able to fix at no charge. Only issue was that it took slightly longer but they applied discounts to compensate.
2019 Jeep Cherokee Trailhawk Elite Review
I love the interior and exterior design.
by JeepJayhawk from Santa Monica, Ca
May 2, 2019
5
The Jeep has everything I’ve always wanted in a car. The functions inside are easy to use and safe when driving. The exterior is very modern and the all black rims and body are perfect.
Way less stressful than any car lot. Shop online or go on in. Pick a car, or several cars. Test drive as you please. I took mine to my mechanic/ body shop for a look over. It checked out fine so I made the purchase. No frills, but no games either. .and I saved a bunch of money.
2019 Jeep Cherokee Latitude Review
Nice ride. Good mileage
by Larry B from Muskegon mi
May 2, 2019
5
I love my new Cherokee it is comfortable to drive on the highway and still does well off road. I’m looking forward to the Gladiator
Sally is the BEST!! She is considerate to her customers' time and concerns, while still communicating effortlessly with everyone she interacts with. She made my entire purchasing experience wonderful!!
2018 Jeep Cherokee Trailhawk Review
Big bang little bucks
by Rusty Bucket from Uniontown,Oh.
February 21, 2019
5
This is my second cherokee and although the interior has always been very high quality, Jeep has really improved the performance with a smoothe shifting 9 speed transmission paired with a screamer v6 engine that provides all the power most folks will ever need . Very impressive how they have ironed out any faults this suv had . Im so happy I bought this suv . In addition this vehichle is so good in the snow and has a higher towing capacity of most cars in its class by far .
Lithia Chrysler Dodge Jeep RAM Fiat of Spokane Review
Jeep Cherokee
by Megan from Spokane, WA
December 3, 2018
4.4 (1021 reviews)
Highly recommend this place for anyone who needs their car serviced! They were able
to get me in right away and were very professional and friendly. I will be going back when my car needs another service.
2018 Jeep Cherokee Trailhawk Review
Huge improvement
by Rusty Bucket from Uniontown,Oh.
February 6, 2019
5
This suv has the most comfortable seats of anything ,foreign or domestic I have driven .I have the limited edition ,4 wheel drive with a v 6 which is a very fast ,reliable combination . Its fantastic in the snow and the electronic s are easy to use . This vehicle has a very good shifting 9 speed transmission and I get 28 mpg on the road with the 270 hp. Engine Love it!!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
this
service and materials without representations or warranties of any kind, either expressed or
implied.
See our terms of service for more details.