Cesar is awesome!
November 5, 2018
I had been looking all over for a new 2016 jeep wrangler unlimited backcountry edition with a few "must haves" that are not factory guaranteed. I found a few near my home, but they were overpriced or "had been sold right before I arrived" type of thing. When I found 2 possible jeeps I wanted at Shively, i called and spoke With Cesar Vasquez - he was wonderful from the start! So friendly. He PROMISED me that i was first in line for the jeep of my choice and he even talked with the other salespeople to be sure no one else had interest in the one i wanted that day - i live 2.5 hours away and didnt want to drive there only to find out it had been sold. When I arrived, the jeep i wanted to look at was pulled to the front of the store and ready for me to test drive. Cesar greeted me and also introduced me to other members of the staff. He offered me a drink of soda/water, not once, but twice while we were calculating numbers. We talked about college and family life, not the typical car salesman chatter. When it came time to price my trade-in value, I was called into the main office to discuss numbers. The computer screen was turned around for me to see and Jay laid it all out for me. Even though I was already upside down in price with my trade in - Shively did everything they could to help me because they knew I wanted this jeep. They didnt even let me haggle, they were super fair on trade value and pricing of my new jeep! The identical special edition jeep closer to my house was 3-4K more in price. Couldnt have asked for better service from a car lot. Definitely one of a kind and they dont try to pull anything over on you! Thanks Cesar! Drove away in my brand new 2016 jeep wrangler unlimited backcountry happy as can be!