Friendly knowledgeable staff! The service team is always keeping you up to date on what you're having done & and above all honest, which lets face it...when you talk about car dealerships, they are not used in the same sentence! Would recommend to anyone and will be back in the near future....TY Nemer for being outstanding.
Nemer Chevrolet provided immediate and very professional and helpful response to my inquiry. There was no pressure to buy, just ready and capable assistance. Although I was initially interested in a used vehicle, I purchased a new Equinox from a more local and convenient Chevrolet dealer.
After getting rear ended I lost all hope. My truck was totaled. I had no idea where to even begin. After looking around at a few dealerships, and not being happy with any of the deals other dealerships were offering I reached out to some of my coworkers/friends. Luckily one of my friends told me about Krystal, and how good of a deal she got. About how they actually worked with her for a price she wanted. So I decided to check online to see what they had. Of course this all black ram caught my eyes so I requested more information on it. Brian got back to me right after I put in the request. When I got to the dealership the truck was all ready to go for me to test drive. After I drove it I realized how much I liked it and had to have it. I was concerned about my credit only being 24, but he worked with me and gave me such a good deal. Along with Jared in finance. You guys did absolutely amazing. I am so pleased with my expirence here. Being an hour away I never would of thought to look at this dealership especially being in such a small town. So happy I did though. i will 100% recommend to other friends/ coworkers/ anyone looking for a vehicle!
This dealership sets a very high bar for customer service. I woke up that morning and decided this was the day I was going to trade vehicles! Got there at noon..........by the time I had test driven my vehicle of choice, my trade in was valued (for what I was expecting) and by 4:30 I was on my way home in my new Jeep Cherokee! If you are looking for excellent sales service, go see John Dreps at Krystal Chrysler-Jeep_Dodge, Inc. You won't be sorry!
Chris, our salesman, was the nicest most down to earth salesman I???ve very dealt with. He went above and beyond to help work with us on the price, trade, and anything else requested and so did the dealership. I am a new loyal customer and will always get my cars here! Jared was super helpful and no one was pushy. The guys who detailed our new car helped us transfer a car load of stuff from our old car to the new one as we were going straight on vacation after finalizing the trade. An overall 100% experience.
I dealt with Eric and Jared, and I couldn't have left the dealership any happier than I did. I drove over an hour to check out a 2018 Dodge Durango that I found on line after a little bit of research. Eric was extremely nice to deal with, and gave me all my information straight forward with no run around. I was able to test drive my vehicle, sit down with Eric and Jared and discuss my trade in, leave, and come back for my vehicle all in the same afternoon. Jared worked with me to get me everything i needed in my package with out going over my set budget for payments as well. They may be off the beaten path but they're worth every second, and mile it took to get there. Couldn't be more thankful for all they did.
Awesome Experience-Honest-Tim Maltbie at Krystal CJD
by Tim53451 from DealerRater.com
December 3, 2018
4.9 (859 reviews)
I have purchased a multiple new Ram HD trucks in the past and this has by far been my best experience. My last experience was so bad, I switched to a Ford Super Duty. After a short time of driving the Ford Super Duty, I really missed the RAM HD. Most of the deal was worked over the phone and Tim Maltbie did everything he could to make this a smooth and easy transaction. The dealership is small but it is busy and they seem to push the savings onto the customer rather than having a massive useless showroom. I drove past more than 3 big CJDR dealerships to get to Krystal at 50 minutes away, however if I lived 2 hours away I would still go to Krystal CJD.
I have purchased 3 cars from this dealership (one new and two used). I have worked with 2 salesmen (Tim and John) as well as F&I and management (Dan). All have been amazing and always try to do right by the customer. I would highly recommend this dealship and plan on purchasing future vehicles from here. Thanks Guys!
Nemer Chrysler Dodge Jeep RAM of Queensbury Review
Fantastic service !
by James from Glens falls, NY
December 3, 2018
4.3 (141 reviews)
I recently had some recall work done. Excellent facility with prompt and courteous service. I couldn’t be happier with the experience I had. I would definitely consider also purchasing my next vehicle here.
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We have purchased from Krystal since 2009 and have always been treated like family. Frank and John have been great. Dennis was always professional and a friend as well. Service is A plus. No better dealer in the area. We would recommend and have to our friends and family Always going the extra mile. No need to go to the big box store. Buy local and save
2019 Jeep Cherokee Latitude Plus Review
Spacious, gorgeous, perfect!
by PennyK from Chicago, IL
May 9, 2019
Plenty of interior room, looks great, drives like a dream! Highly recommended. The jeep brand, to me, is the best value for your money. I was a Ford girl until I bought my first Jeep!
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