Service Dept personnel are friendly and very knowledgeable, answered all our stupid questions without making us feel
Like idiots. Would definitely use this dealership again. We were in and out in no time.
Most reliable SUV I've owned
by Happly retired from Little Falls
January 7, 2019
Three years owned it and aside from oil changes, no money was stuck into it. Liked it so much, we decided to lease a 2019 Cherokee. In the past owned 2 Lexus, Chevy SUV's and the Jeep was ahead of them. EXCEPT for the leg room in the back seat.
After a week of looking for a used truck and coming up disappointed by the deceptive pictures online and non professional people we dealt with, we finally found a truck we liked online based on price and the pictures provided on the Plaza Chrysler Dodge website.
Although we live in Clearwater, we decided to take the 1.5 hour drive hoping the truck would be what we expected. The trip was worth it in SO many ways. Not only was the truck nicer in person but the sales woman, Christina Finch was such a refreshing pleasure to work with. No high pressure sales tactics. No trying to steer us into a higher priced truck. She could not have been nicer and more professional from the moment we arrived until we left, with the truck, 2.5 hours after thier normal 6pm closing time on a Saturday night. Mr. Orr was also so accomodating as he also remained to complete the paperwork in order for us to leave with the truck that evening.
The dealership itself was beautiful, clean and very professional. We are so glad we took the drive and would do it again in a heart beat if we are ever in the market for another vehicle.
by Sarah76 from Chicago IL
January 8, 2019
I have owned this for almost three years and no issues whatsoever. Very reliable, good on has, and great bells and whistles inside. Love the navigation and big screen on the limited edition.
Our experience with Plaza was great! Chad our Salesman was awesome, very knowledgeable, knew the vehicle we were purchasing and was very friendly. Thanks Chad for changing my view of car salespersons.
Easy to Drive
by Sgt. B. from Peoria, AZ
January 6, 2019
The V6 provides plenty of power still averaging 18mpg in the city. The auto idle shutdown takes a little getting used to at stoplights and I have had to watch my head getting in and out due to the angle on the A pillar, but drives great, real smooth and responsive.
Bought used town and country did whole thing over the phone KRis handled it all have nothing bad to say about it great job would do it again
Cherokee Trailhawk !
by Jeep Girl from Orange,Tx
January 3, 2019
Ive owned luxury vehicles, convertibles and muscle cars. This is by far my favorite vehicle ever! Ill never trade ir sell my 4x4. Its sporty, classy, comfortable and very economical! All the features I love .
Phil Clyde was the best car salesman I’ve ever dealt with...by far! He went above and beyond in his service to me as a new customer and treated me with kindness and respect! No high pressured sales which I appreciated so much. If you’re looking for a great car buying experience go to Plaza in Inverness and ask for Phil Clyde!!
fell like it take control with road
by zoe1 from Germantown
January 2, 2019
great but would like more head room, plus not enough room between front seats, did not get tow package wish I did, and sun roof
Andy and Steve was awesome. Andy was extremely helpful in finding my daughter a car that would be good for her and her kids. We ran into trouble with car right after buying by no cause of Rock Bottom but they was there to help us out anyway. Very thankful to you both!!
Strong vehicle that is simple to maintain
by Ayres from Renton, WA
May 30, 2018
Strong engine, simple design and easy upgrades. Most parts are accessible if anything needs to be repaired. Interior could always be custom fabricated since the layout allows it.
Was looking for a mini van. Read the Pacifica reviews. Called in for an appointment. Buying process was pretty good. Love the car. Had to have the windshield washer replaced. The service department thought they fixed it by filling it. After they were told it was still broken, they bent over backwards to get it replaced. So overall I am happy!
What I was Looking for
by Bgh from Marion, va.
January 6, 2019
Very nice truck. What I was looking for at a price I could Afford. Very nice design and loaded with features that I wanted in my next vehicle.
I was in the Crystal Dealership a few months ago, I was looking for my first vehicle. I have never purchased new and the sales staff was great they went over the pros and cons with me and took time to listen to what I wanted. They even helped me via email when I wasn't able to come in. They were helpful and very fast in their responses, I would recommend this dealer to anyone looking for a great buying experience.
by JoJo from Gig Harbor, WA
January 5, 2019
When the Jeep is running well, I like the way it handles. However, I did not expect to deal with a defective transmission which shows itself with jerky/clunky shifting in low gears. Also, radiator came apart and needed to be replaced. Battery needed to be replaced, even though the battery indicator gauge showed it was good. It's been towed twice b/c of the problems, at my expense.
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