Used Jeep Cherokee for sale near Katy, TX

I had a rough first experience at Mac Haik Chevrolet’s service department, but Brian Caldwell, the Service Director, completely turned things around. He personally followed up the same day I voiced my concerns, sent a mobile tech to my house to handle the software update, and later arranged for a porter to deliver a loaner and pick up my truck for a roof recall and additional service. They performed every repair as promised—on time—including the roof fix, oil change, tire rotation, and a minor interior issue. Brian kept great communication throughout, even with our busy schedules, and treated my time and situation with real respect. What started as a frustrating experience turned into one of the best service recoveries I’ve ever seen. Huge thanks to Brian, his team, and Mr. Mac Haik. This is how a dealership should be run.

Purchased new in 2015. Have only done 1 repair in 129k, which was fixing oil leak at oil filter housing. Solid car, great in rain and snow. Thoroughly enjoy this car

This was my second year in a row doing business with AutoNationUSA-Katy, and it turned out to be even better than the first year. Our salesperson, Jeremiah Ragona, was personable, extremely knowledgeable, and (according to my grandson) even fun to spend time with. The car I ultimately picked to purchase was a bit of an unexpected choice, but one that my wife was quite happy with. Big ups to Jeremiah and the AutoNationUSA-Katy team for a very satifying car-buying experience.

I have a 2018 Cherokee latitude plus. More than 140k miles. Very nice SUV. I think most of this bad reviews are not fair. I will buy a new one in the near future.

Kinley always takes exceptional care of my car. First class every time! I?ve been coming here for years. Pay a little more for exceptional service. This dealership as been very good for years.

Was at dealership shopping and this new Jeep Cherokee Lattitude came in on transport. Wanted it the minute I saw it. Jeep dealership had ordered it custom with every option I wanted. Blackout package, V6 a true dual exhaust, sport, power everthing, 4x4 etc. The 4x4 is excellent and never failed me! Its been flawless, aftermarket tuning has turned it into a screaming black speed machine. 112,000 miles so far. No issues with anything! Would buy another if they still made this Cherokee Latitude Special! One very satisfied customer!!!

Car was completed well car wash was appreciated. Timing was good. Associates were helpful. I have been coming to this dealer for 10 years or so.

I have a red 2017 Jeep Cherokee that I bought used, and I love it. I live in the blue ridge mountains of Virginia and this car has been able to deal with everything i've thrown at it. Deep snow, muddy trails, icy roads... You name it. I have the V6 and I can hook up a heavy uHaul trailer and go up and down all the mountains with it. My wife even hit a deer in this car... It obviously had to go to the repair shop, but my wife was safe. The only thing that bothers me a little is that you can't slam on the brakes and throw it in reverse... You need to stop completely, take two seconds and then put it in reverse.

Getting a car for the first time with fast, reliable, and excellent services from the people who took care of my car needs was truly delightful. I am so grateful to Mr. Manuel and Mr. Hadi for the warmth accommodation and such service delight. I got my brand new car in just a couple of hours. Thank you so much.

I love my Cherokee overall. This is my 3rd one. Sadly I've noticed the quality slipping. Jeep no longer provides a spare tire - WHAT? The floor mats are now of lesser quality and no longer have the Jeep emblem embroidered on them. The transmission is still a little iffy but not as bad as my '15. The tail lights fill with condensation but the dealership tells me it is normal to do so - WHAT? Additionally you're never gonna be able to find a V6 anymore. I had to go down a year to a '22 in order to get one. They are pushing EVs and Hybrids. All this being said I'm still Jeep girl and still love my Cherokee.

Gunnar was Great! Top notch sales rep! He went above and beyond to make sure we were taking care of. Would certainly recommend Gunnar to anyone looking for a great sales experience.

I have been looking at new Jeeps for awhile was needing a new vehicle was driving a 2005 dodge grand caravan sxt drove it everywhere kid's learned how to drive in it. But I'm a jeep guy have a 1979Jeepcj7 since brand new drive it daily. Seen the jeep cherokee trailhawk at my local dealership talked to them about it took it for a test drive and fell in love with it. Had to take it home. Very comfortable all the buttons are in the right places. Display screen is very simple to navigate easy-to-use app's phone linked right up no need to look at it. Mics are in right places above head everyone I call or calls me has no problem hearing me. Has alot of safety features to get use to but not hard. I have had other cherokee in the past but love this one. If you are interested in a Jeep check out the Cherokee line like I said I'am a Jeep guy test drive and you will see what I mean.

Issue with my ac & tail gate latch. Korey the service advisor was awesome at making sure all was taken care of. I would highly recommend them.

Overall, pretty decent car. As professional reviews will note, the transmission is a little finicky, but nothing over the top. Learn to work with it, it works with you. Bought this car used last year with 68k and I drive a lot, so I've already put 30k on it. Handling wise, this works great, even in the snow (FWD, not 4x4). Good cargo room, and room for the kiddo's carseat. Now, this is a Jeep, and hasn't been without issue. The front struts have been replaced, probably as part of my driving style and the rough roads in my area. Part of the bumper got pulled off a while back, not a big deal. Mechanically, decently sound, the car has thrown a few check engine lights but for non-issues. It had an issue a while back where it would turn off or restart on its own when stopping (not to be confused with the auto-stop, which is annoying but can be turned off, this car would just flat out turn off), but that fixed itself. Developed an engine tick that does appear in Jeeps, but that has also righted itself. As such, no major maintenance has needed to be done besides my struts. So all in all, it works. If you're in a situation like mine, yeah, buy the 2019.

Mathew answered my inquiry promptly and we soon came to a purchase agreement that day , although the pickup date was several days later , all went smoothly and the dearlership is top flight!

Overall very capable vehicle. 3.2L with 4wd/factory trailer tow. Silly things show up like the service 4wd light that comes/goes and radio/controller that resets after replacement. Solid car with a good pedigree.

This will be my fourth purchase from Drive Time SW Frwy. location. Always excellence in service, sales, inventory and delivery. Dre, my Salesperson is hooking me up now :)

I like this car a lot. I gave up a lot of interior space when I traded in my Journey for the Cherokee and the ride is not quite as smooth along with less gas milage but every other way it is far superior. Love the 4x4 and how it handles in snow. The interior design is very nice as is the exterior design. More sleek. It is still a nice comfortable ride, especially on the highway. It is much more reliable than my last car. The seat and steering wheel warmers are an extremely nice touch. Yea, I like the Jeep Cherokee very much.

After trying other "reputable dealerships" that added thousands of dollars to the cost of a used car at the end of the sale "to get it ready to sell" and then almost purchasing a non disclosed flood vehicle, we came back to CarMax! We have now purchased 5 vehicles from them and have been thrilled with the experience and the durability and safety of a CarMax car!

A great looking car. We will probably never learn all of the features the car has. Dealer was excellent and no problems working with them. Only one thing not to like was the location of the Emergency Brake lever. Things seem to get set there, and locking the lever.

I bought a 2017 Honda Civic last week. I was preapproved before I walked into the dealership. There were a couple of issues once I began completing the buying process, but after 3 hours at the dealership, I walked out with my new vehicle.

Great SUV...BOUGHT in 2017...good on gas penalty of zip with V6 engine. The start stop stop working last year and found out why.I needed a new battery as went dead this year...now start stop feature works 100 percent. Have low milage 30000 miles or 50000 kms here in Canada. .

I bought my 2019 Cherokee new in July 2019. I have had it for 4 and a half years now and I have had no problems at all. I have over 61k miles on it. I do worry about the warranty being up that something might happen but it has not given me any issues so I shouldn't really be letting it bother me. This is the longest I have had a vehicle. I usually keep a car and trade it in around 3 years but I have loved driving this car so much that I have no desire in letting it go. I hate that Jeep is no longer producing more of these.

I'm writing this review because my buying experience at Helfman Alfa Romero and Maserati was the best car buying experience I've ever had my in my life. John and JJ treated me like I was family from the minute I walked on the lot. And Cameron in financing worked miracles to get me the lowest interest rate possible. My entire buying experience was absolutely amazing. I highly suggest if you're looking for a new Dodge, Jeep, Alfa Romeo or Maserati that you stop by Helfman first. This dealership is by far the best in Houston Texas and you will no longer want to buy a car anywhere else. This is going to be my dealership for the rest of my life.

I purchased recently a used 2020 Cherokee Limited and it has turned out excellent, I have no problems or issues. The only minor issue that I have is the location of the cup holderss.

Even though I didn’t make a deal on a car. I believe this will be the place were I purchase my next car. Very welcoming staff. The A team for real.

Go with the 3.2 V 6 it has plenty of power. The Auto engine stop/start is terrible even if it does save gas it is too jerky

Would recommend this vehicle. Overall very good value and has proven very reliable. Sorry to hear it is being discontinued Jeep had a winner and what I thought was a great tweeter between the Compass and Grand Cherokee.

Great place to buy a vehicle all the sales staff was very helpful. They helped me find a vehicle that was with in my budget and was very professional from beginning to end. My salesperson was very helpful if you’re in the market for a new or used vehicle I definitely recommend this dealership

the car is largest enough to haul baseball equipment around, yet easy parking and handling. i like the interior and the room. the seats are very comfortable

I have been a customer for 25 plus years. Their service department is extremely efficient and helpful. Arthur Garza is my service advisor and knows exactly what to do to keep my 2005 Lincoln Towncar in excellent condition. I appreciate his expertise and friendly attitude.

Love the interior and exterior , has all the features I need and will use ! Very sexy car :) I love the fact I can take my fur babies to beach now . They love to ride.

I love my BMW , even after I complained about some issues, they did fix them all for free , I really like how they provide a one month warranty for all cars .

I bought my 2015 Jeep Cherokee Latitude 4WD in January 2017 as a slightly water damaged vehicle with 18000 miles on it and have been pleasantly surprised at how reliable it's been! It's now at 66,000 miles and still working perfect in any kind of weather. Decent gas mileage, hauls anything I've put in it, gone from PA to Florida twice, Tennessee 3 times, and Myrtle Beach twice. I paid 10800 bucks for it in 2017 and I figure after 6 years of use and multiple trips ~ it's paid for itself already. The key is keeping proper maintenance!

I've purchased two vehicles from this dealership and have had awesome experiences both times. No pressure, no tactics, no "let me check with my manager", just friendly, honest, efficient service. I WILL be back!

I purchased my Jeep Cherokee in 2015; still going strong. I am up to 133, 000 miles. It is a great car, not alot of issue and handles the road well. I will keep it a while longer.

This is my 3rd Porsche in 5 years and each experience has been top notch! Special shoutout to my entire team: Chris Sowell, Ed Paez, and Marisol Quiroz. Leo captured my moments via his lens and that was extra special! This is definitely the dealership I recommend to all my family and friends!