I have purchased 5 cars from Fort Bend Kia. All of my service work there . The Staff is great....overwhelmingly nice, helpful, courteous, and knowledgeable. I have never had any service rep try to sell me something or repaired that was not needed. Very comforting...no surprises. This is a real review, from a real person, with great experiences at FB Kia...Try them
Dealership went out of their way to make my buying...
by oldmastersarge from DealerRater.com
January 2, 2018
Dealership went out of their way to make my buying experience the best possible experience. The salesman and the finance manager and staff we absolutely great. This was the most enjoyable vehicle buying experience I have ever had, bar none.
WE had a great experiance, from the moment we arrived we...
by Canos from DealerRater.com
January 2, 2018
WE had a great experiance, from the moment we arrived we were told that it would be a little bit of a wait, but it was'nt. We were paired with Nabeel and told He would take very good care of us. (And they were right)We were a little discouraged when we asked Nabeel for specific qualities in a Sorento and he said that they did not have it. He reinsured us that we were still in the right place. He took us for a test drive in a Metalic Green Sorento and Brian and I fell in LOVE. This car was almost the opposite of what we asked for and yet we were sooooo happy. Needless to say we left with a 2012 Green Metalic Kia Sorrento and we have'nt been Happier. Thank you so much for all you have done.
This is the second time I bought my vehicle since 3 years agao and the buying exparience is still top notch. Sabrena was our sales person. She did not push us at all, everything is up front and willing to work with us. Unlike other dealership I have been to there is No tricks at all, what we agreed during negotiation match exactly what they put on the paper. No ???accidental mistake??? on the paper work. I highly recommend Sabrena if you are considering buying your next vehicle becuase the buying expareince is truly exceptional!
Nick Tirey did a great job locating the right Explorer for me. I gave him the things that were important to me and he found the perfect fit. The transaction went very smooth and took very little of my time. In addition Wesley, with the extended warranty team, worked with me to find the best plan to fit the number of miles drive each year. When I came to pick up the Explorer everything was in perfect condition and I was able to drive away with 15 minutes of arriving.
Nick had my best interest in mind and was a no pressure salesman . when I picked up my truck, which was at the end of their shift right before going home,Nick spent the time to go over all the bells and whistles my new truck had and explained everything.
My wife received a recall notice for her F150, I called and Mason took great care of us. I dropped off my truck the day before and told them I needed it back early due to that day being my anniversary and I didn't want to hang around long. They not only got the truck back early but everyone was wishing me a happy anniversary. This is the second truck I have purchased from Ryan, I love the dealership even if it is a drive from Katy. Thank you guys you are the best
The service at this dealership is superb. Mason Koch and Brad Zook are two of the best in the business. I use to refuse to go to the dealership for service especially when it was out of warranty. Now this is the only place allowed to service my truck (except tires).
Curtis Markland was amazing to work with. He was honest and helpful in working with me. Curtis was helpful in any way he could be to make my purchase more pleasant and enjoyable. I had talked to many dealers in Texas and found Curtis offered me the deal I wanted and worked very hard to make sure it happened quickly as My car had been totaled in an accident. I would strongly recommend Curtis to my family or anyone who was looking to get a good deal and have a pleasant and enjoyable car purchase experience. I have bought maybe a dozen cars over the past years and this was the best car buying experience of my life,..thank you Curtis
Ben was polite and let me know what my service entailed upfront. I received a text after my multipoint inspection that informed me what failed during the inspection, provided a description of the service and let me know the cost. Once I selected the additional services, the link let me know how much more time was needed. Ben called when my car was being washed and ready for pick up. It was great and easy.
Great price, great service. Johannes started the process on the phone and Sam made the rest easy. I was in quite a bind when I started the process and I am so glad I made the call. Will definitely be back.
The Most detailed salesman I have ever worked with !!!!!!!!!
by Shawn Anderson from DealerRater.com
June 4, 2018
Michael from the get go was the most informant salesman I have ever delt with, worked with me on the price of the 2017 Jaguar f type that fit my wallet. Never was pushy or rude as some salesman can be. Stayed in contact with me thru all the paper work and never left me guessing !! Answered all questions for me with expertise and respect. He even offered to line up shipping for me since the Jaguar was being shipped too Salem Oregon. Anyone that is looking too buy a New or used Mclaren or used car from Mclaren Houston of TX ,Hook up with Michael Grant and you will not be let down or miss guided !!!!!!!!!! Shawn Anderson
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