Called to check on a car. Asked quite a few questions because I was a good distance away. Very friendly, accommodation service. I ended up traveling about an hour to see the vehicle. A different salesman than I was working with via phone and Email, but service was seamless. Test drove the car and was in excellent condition. Really, it was one of the top two I test drove. We discussed pricing and a very reasonable price was settled on via negotiations. When all was said and done, I decided to perform due diligence and check out a few other cars. While those turned out to be complete flops, this vehicle was still on my radar. I simply wasn’t a fan of the color. Ended up going with a different vehicle.
Lack of shoulder and head room.
December 16, 2018
I like most of what this vehicle has to offer and I was ready to make the purchase. I decided to take another test drive and was looking for a more optioned model but they all had the sun roof which hit my head, this distracted me from the pressure on my left shoulder due to how narrow or how far the seats are pushed out to make the center console wider. I am 6ft 5in tall, I fit in the Renegade with plenty of shouder and head room, I own one.
Joe exemplified ideal customer service; he turned my car hunt into a pleasant experience and always kept his word. He was easy to work with and quite relatable. Thanks, Joe!
Most reliable SUV I've owned
by Happly retired from Little Falls
January 7, 2019
Three years owned it and aside from oil changes, no money was stuck into it. Liked it so much, we decided to lease a 2019 Cherokee. In the past owned 2 Lexus, Chevy SUV's and the Jeep was ahead of them. EXCEPT for the leg room in the back seat.
Luis Martinez took the time and patience to show us the cars we wanted to see, he gave us enough time to decide without pushing, rushing or yelling us to buy a car as in the past, we had bad experiences with other sellers,
by Lbpierret8411 from Abrams, WI
January 12, 2019
Haven't had the vehicle very long but handles very well and is very comfortable. The functions and controls are easy to use and meet my needs. Looks pretty cool too :)
worked with mostly landon and jeremy who made it a pleasure buying my new ram truck, both are top notch at what they do... will recomend them to everyone i know...
by EnkyJeff from FITCHBURG
January 13, 2019
Everything I wanted in one. Jeep Cherokee limited edition 2019........big screen towing group super full sunroof. Heated leather seats navigator....I love this car Atcthe time that everyone stay home from snow we had fun out .....
From the onset of meeting Salvator Pineiro the salesman that greeted us, to the overall pleasantry of each staff member that crossed paths with us to the expedient Nature of the sales process, not to mention the finance gentleman trying to get the best rates!! We smiled, we laughed, we were completely relaxed AND we received a COMPLETE tutorial by Salvator on the 2018 Jeep Altitude!! WOW!!!
Definitely a customer for life here.
Cherokee Trailhawk !
by Jeep Girl from Orange,Tx
January 3, 2019
Ive owned luxury vehicles, convertibles and muscle cars. This is by far my favorite vehicle ever! Ill never trade ir sell my 4x4. Its sporty, classy, comfortable and very economical! All the features I love .
Brent Ward got back to me very quickly and effectively! He made first time car buying a breeze, I knew I was making a good decision to go with him. I???m thankful for all he did to make my first car buying experience amazing! Paul Meyer made the payment process make sense; he made me realize that everything will be okay with payments! I appreciate his time he took to explain everything with me!
Great driving car with lots of room for hauling
by jeepfan from Cathedral Cty
January 13, 2019
I wanted a car that I can use to haul things since I'm always buying at garage and estate sales. Also one that is very comfortable for carrying up to 4 passengers around town. This vehicle is perfect for both.
Like many people, I dread the thought of having to purchase a new car. There are very few dealerships that I have purchased from where the process is smooth and painless. Brent Ward and Royal Gate in Columbia, Illinois were a breath of fresh air. From the time my wife and I stepped onto the lot, until we drove off in our new truck, the entire process was quick, relaxed and easy. We were treated with respect and never subjected to any hard sales tactics. We were very pleased with the price we paid and how simple the process was. Thanks for taking the "dread" out of buying a car.
fell like it take control with road
by zoe1 from Germantown
January 2, 2019
great but would like more head room, plus not enough room between front seats, did not get tow package wish I did, and sun roof
They had me in and out. I have heard great things so I would recommend these guys to anyone needing service. Very friendly!! Thanks guys!
Easy to Drive
by Sgt. B. from Peoria, AZ
January 6, 2019
The V6 provides plenty of power still averaging 18mpg in the city. The auto idle shutdown takes a little getting used to at stoplights and I have had to watch my head getting in and out due to the angle on the A pillar, but drives great, real smooth and responsive.
Walked in, met Dennis Roam, and the rest is enjoying our new beautiful truck. Dennis made what we asked for happen, and made the process painless and enjoyable. Very comfortable and very professional, will definitely pass his name along. Also a shout out to Shawna Standridge who steered us in the right direction in finding what we were looking for and thus the end result. Joby Schraier was our financial wizard, his knowledge is excellent. Very nice working with him also.
I love my JEEP!
by LindyB from Elkins, SV
January 4, 2019
This Jeep is amazing! I am so glad I decided to buy a Jeep. It’s stylish, comfortable, and easy going! It was affordable, and I love the color!
Stopped in to simply test drive a couple of vehicles as we planned on purchasing a new van sometime in the near future. Left with a new Pacifica. Jeremy Carle showed us what we wanted to see, answered the questions we asked, and filled in any info we didn't think to ask about. Absolutely no pressure or hard sell tactics. We had already been to another Dodge dealer that day as well as other brands. Would definitely recommend Jeremy to our friends.
My First SUV
by Twins18 from Columbus Ohio
November 26, 2018
Smooth transition for the situation I was in! The car is in great condition and the family loves it! Definitely a keeper, would recommend most definitely!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Dodge Charger never gave me any problems
by Just Cooling from Alliance, Ohio
December 17, 2018
Great in the snow, and plenty of leg room. The gas mileage is not bad either. I love the ride and the mid size that can squeeze in any parking place.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
by GDUB from Saint Clair Shores, Mi
December 15, 2018
We found exactly what we were looking for as this vehicle satisfies all my needs. Very comfortable and performance is good for the 4cyl. Very driver friendly. My family is tall, 6'4" and 6'6" and we both fit very comfortably in this vehicle with room to spare in the back seats.
Tony Haman is awesome! Dzevad knows his stuff!!!!Whole staff is great!!!!BJ rocks the financial department! I will return for future cars as always and would and do refer all my friends and family!
Good after 3 years
by RonnieW from Hollywood, FL
December 30, 2018
I have had this Cherokee for 3 years. Beautiful and comfortable car. Never felt unsafe on it. Have taken it on several camping trips (fully loaded) and never missed a beat. Only complain is the lack of trunk space, where my camping gear barely fits... (had to install a roof rack to take my extra stuff). Yes it is sluggish. Yes the tranny is wonky sometimes, but this car has been good to me.
Our experience with Tyler Wheat at Suntrup Nissan of South County was a real good one he was a up front person about every thing we had asked.He made buying a new car from this dealership hassle free from the start.
Best driving car that I have own
by Callykitten from Orrville, Ohio
December 28, 2018
The car is everything I need. Four wheel drive makes it very reliable in the winter. I have not had any problems with this car.
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