Used Jeep Cherokee for Sale in Roanoke, IL

Shopping for a ‘new’ used car can be fun or stressful. Plan on spending time on this because it is a lot of money spent in the end. Bob was the Internet salesperson we dealt with. He was friendly and went out of his way to assist us. He was busy with another family searching for the perfect car match too. He let us take a test drive by ourselves. He gave us alone time to confer. When the looking and buying process was taking a long time, he recommended a place to eat. Yummy! In the end, the paper work was accomplished efficiently. We drove home with our new used vehicle and were pleased with the process. Thanks!

The car is Brand new. Hard not to like. Ask me in a few months but so far I am very pleased with look and performance

Tom Rich was a no pressure salesman ,they do great pricing and we were in and out in a couple hrs with a new f150 I would recommend if you want a great buying experience go to Heller in Elpaso Il.

Is fun and good on gas mileage and a lot of fun. I would definitely recommend it to everyone. I hope you have fun also.

Paul did everything that he could to get us the prices we needed on our new vehicle. He knew that we couldn't afford very high payments and he worked throughout the weekend into Monday with the finance managers and the bank to get our prices where they needed to be. They got our trade in value where we wanted it and budged down on the sticker price of the car too. Great salesman and well recommended.

This car is too small my family cannot fit comfortable, No leg room for my husband and son, cannot travel comfortable with family, we need space.

Great buy! Mike Andersen was so unlike the stereotypical car salesman. We stopped by to look and had 20 min, he introduced-asked wants/needs, and did some homework for us... we came back a couple days later when I had more time after emailing my top 3 vehicles, he had them curbside and ready for us to look- we drove and loved. He hung back to give us space. Very good at reading his customer. I finally decided (Mike was so patient, he was so concerned about me making the best choice for the perfect balance of loving it/budget/long-term/practicality). Ultimately, I love my 2017 Subaru Crosstrek and Mike Andersen was like hanging with a friend while we made our big purchase. Thanks Mike for making it easy while we got a great deal and got in and out quickly.

I have had so many problems with this car. I have had in 5 times for the same issue. Shutting off at 65 mph or 25 mph. They can't seem to figure out why. Up date computer to changing parts out. I'm not getting anywhere with Chrysler or the dealer ship. Very, very disappointed with everyone I have had to deal with over this vehichle. Would recommend never buy a jeep.

Excellent customer service - Dan steered me away from a car we were considering due to some mechanical issues (car heading to wholesale). I appreciate that, as putting my teen in a car is scary enough. He suggested a different car that worked out even better.

Definitely High prestige. It’s a lot of fun enjoying all the extras and just cruising around. It’s most definitely one of the fastest cars I’ve owned

I waited a few weeks to write my review to let any unfair buyer's remorse pass. I have to give credit to my salesman: Bob Hunter was great to work with overall and should be credited with making the sale and follow-up service experience a better one. Bob reached out to me after my initial price request via email was turned down. He emailed and said they would be willing to work with me on the price I requested. That was good news! We decided to test drive on a Monday night, an hour before they closed. I made it clear to Bob that I was likely not purchasing that night. If all went well, I would be back the following day to make the purchase. We test drove the car, ended up really liking it, and Bob asked what it would take to drive home. I told him if they agreed to the price and concessions, I saw no reason we couldn't make it happen that night. We ended up agreeing to purchase the car that night for what we thought was a more than fair deal. I suppose any issues I had could be attributed to it being so close to their closing time. I could have done a better job of identifying issues on my end with more time. We agreed to the price, got approved for financing, and overall, it was a pretty painless experience. Two issues did arise afterwards, though. The first was we found out there was only one keyfob for the car. Admittedly, this was a personal pet peeve of the process. We called a Hyundai Dealer afterwards and got quoted over $400 for a new one. That definitely left a sour taste in my mouth and made a great deal...less great. In addition, we found after a day of driving, the driver's side door did not align properly and needed adjustment. These were things that I could have noted or remembered to ask about if I allowed myself more time. To my surprise, Bob called me today (over two weeks after purchase) and told me they located an additional keyfob for the SUV we purchased. If I were a betting man, he went out of his way to get one made. I don't know that for sure, but in the least, he secured a second key for us. This follow-up, a few weeks afterwards, definitely made the sale in my mind. We were happy with the price, but having one keyfob really sucks for a mixed-use family vehicle. If you are still wondering about the Driver's Door issue, I can credit them with at least looking at it for free. My only recommendation, and it is one that would apply to any dealer, is allow yourself ample time to look over the car before purchase and make note of all of those issues before purchasing. In the end, we're very happy buyers. We got the car we wanted, for the price we wanted, and a salesman that went out of his way to make things right after the fact when there was no additional incentive to do so (except maybe this review). I'd recommend Bob to friends and family for a great purchasing experience.

Great second vehicle with style and comfort. Have owned many Jeeps, one of my last jeeps had over 250,000 miles and was still running well.

I have the Jeep Cherokee Limited with the V6 engine. Has plenty of power and has great safety perks. It has lane assist, emergency stopping etc. UConnect is great technology. I can start, stop, unlock, or lock the car from my cell phone. The car is very comfortable and the sound is great.

This is the first Jeep and the first SUV I have ever owned and I am sold!!!!! I have owned many previous makes and models, to include Chrysler and Dodge. I loved my Dodge Charger and was looking at possibly getting another when I found the Jeep Cherokee. I have been very, and pleasantly, surprised by the power and comfort. I will definitely buy another Jeep vehicle in the future.

Suzi is a great sales lady. She is patient and kind. Most sales people want to make a sale. Suzi wants to make her customers needs met. When we walked in the door this morning I was not sure that I wanted to invest in a vehicle at this time. Suzi was informative and a good listener. We are very pleased to have bought a vehicle from her.She is sincere and honest. Thank you for making this big decision easier. Harold and Kim Flood, Wilmington , Il.

Great car! It has a lot of space. I never imagined myself in an SUV. I have always been a sedan woman. I love it, it’s very comfortable, spacious and drives just like a brand new car!

The vehicle I wanted was negotiated to affordable terms plus I was offered a very fair price for my trade - couldn't have been any smoother. Thanks to my salesman Damian Fleming and the Leman Toyota Team. The Lemans are going to do what has been sorely needed for Toyota owners in the Bloomington/Normal area - provide a dedicated sales and service team for Toyota vehicles. It's about time! I can't wait to see the new building and inventory.

Nice sized SUV with lots of amenities. Solid interior to stow all my stuff. Comfortable for the adult family of four. A great upgrade from my 200K ride. Looking forward to beach season.

They contacted me by phone and email. It just didn't work out time wise for me to get over to their dealership.

This is my second cherokee and although the interior has always been very high quality, Jeep has really improved the performance with a smoothe shifting 9 speed transmission paired with a screamer v6 engine that provides all the power most folks will ever need . Very impressive how they have ironed out any faults this suv had . Im so happy I bought this suv . In addition this vehichle is so good in the snow and has a higher towing capacity of most cars in its class by far .

Worked With Kyle via email never had a dealer work as hard to find a customer what they want or stay in such great contact! Have to say they didn’t have the vehicle I was looking for but I’ll definitely check with them every time I go to buy!

Jeff Butcher, Thanks for your extra effort to : 1) Get Greg Mccandleuss to make time in your absence to give me a test drive and present your 2007 Lexus IS 250 features and benefits to me. 2) Email and text me updates to my various car questions and allowing me to return for a 2nd test ride and an independent / offsite mechanical inspection. 3) Make the decision to buy as simple as could be imagined. I was impressed with your general attitude to try to answer all my questions without blowing smoke, rather, you made genuine effort to satisfy my concerns. Thanks for making my car purchase experience easy. Regards, Gregg Raupp 2-18-17

Roomy with a nice ride. Lots of great tech features. I have the TrailHawk edition and the exterior detailing is sharp. I love this ride.

I'm always suspicious of over-the-top 5-star reveiws. I always suspect they are fake, yet here I am writing one. My experience at Heller was so exceptional that, in fact I just left a Google+ review as well. I drove over 70miles from Champaign to do business with Heller. I reached out to them about a Jeep I saw online, Jeremy (their sales representative) contacted me and gave me all the details about the Jeep. Over the phone, I told him my financial needs and he convinced me to make the drive. Sure enough, after getting there and taking a test drive, I worked with the Heller team on financing. The terms were what I wanted and their was no "funny business" with the numbers. I drove home in my new car and slept well that night (and every night since). Fantastic experience with the Heller team, and really that's all I can ask for out of a dealership. Will definitely be back there for my next purchase.

Plenty of interior room, looks great, drives like a dream! Highly recommended. The jeep brand, to me, is the best value for your money. I was a Ford girl until I bought my first Jeep!

This was one of the best car experiences I've ever had. From the moment we talk on the phone, until the moment the deal was done. I had set up an appointment for 8:30 on a Monday morning, and we decided that we weren't going to buy and cancelled the appointment. 12 hours later, we were in the showroom with our minds changed yet again. Our salesman was Kyle Fajardo and he was wonderful. He established relationship with us, listened to what we needed and wanted. When he and the staff didn't feel as if what we had chosen would work out best for us, they suggested a vehicle that was just as good if not better suited to our family. Kyle, John, and Jeff were awesome. They stayed until 9:30. We were able to take the van for a test drive, discuss the price, and close the deal all at one time. They didn't make us feel rushed or like we had come at a bad time. When we left, we couldn't believe that we'd actually just bought a vehicle. We will definitely be returning. Thank you all for making us feel like family!

Plenty of room for a family of 4 also very reliable. It’s good on gas it fits all the family needs money well spent I would definitely recommend this car

I recently went to Heller Motors with my Brother-in-law to look at and hopefully purchase a new or used car. I really prefer to purchase a very low mile car and Heller had one for me I liked on line. So, I made appointment and we were on our way to see a 2014 Ford with only 7,800 miles on it. As we drove up, I see a very clean modern deaIership on the outside and the inside, I find a very clean good looking sales floor. We were great at the door by a receptionist. She knew of our appointment and the manager to the front. We were greeted by Glenn Radebaugh Manager. and then introduced to Salesman Jeff Butcher. Jeff had the Car I wanted to see all ready. But first Glenn and Jeff wanted to know a few things about what type of vehicle I would like to own. They really wanted to make a proper choice as this is a large investment for me. I test drove the car about a 9 mile test drive. Jeff rode along gave good directions and was not pushy. I really liked the drive and so I asked my brother-in-law to drive it too. He found the car to drive perfect and no problems. Now, I had a trade and figure here come problems.. No Problems at all. I knew what my trade was worth before I arrived at Heller Ford.. My deal went so smooth, I want everyone to know about Heller Ford. Finally, to write this review I waited a few weeks after the sale.. I AM EXTREMELLY HAPPY WITH MY HELLER FORD PURCHASE.. Jeff Butcher and Glenn Radebaugh are the best people I ever worked with to buy a car. Additionally I forgot my I-Pass. and called just over 2 weeks later. Glenn found my I-pass still in my old car trade and put it in the mail for me.. OUTSTANDING SERVICE.. I traveled over 70 Miles to HELLER FORD to purchase my car. MY Brother-in-law Recommended Heller Ford, because he dealt with them in the past many years ago. Thank You Heller Ford Emily.

Had no intention of buying a jeep Cherokee. However after first test drive I was hooked. I currently have two other jeeps. I also own a jeep wrangler and a Jeep patriot about the Cherokee is by far the most fun to drive.

Thank you so much to Jeremy Merhkens for a hassle free, fun and enjoyable experience while the wife and I searched for our new addition. Also, thank you to all the Heller staff for your hospitality and amazing customer service. We love our new 2015 Dodge Dart!!!

My salesman, Justin Gillard, and the entire sales team at Heller Motors in Pontiac, IL are fantastic! Justin answered all my questions and helped me hash out what features I wanted on my truck before I even came in to buy it. Justin walked me through the entire ordering process and explained all my options to me with his manager, John Warren. He went through all the financial aspects and worked with my credit union for my financing. When my truck came in, Justin called me and agreed to stay late so I could test drive my truck. He even sent me pictures of my truck! I had a few extras added to my truck after it was delivered but Justin got it all arranged and I had my truck faster than we thought. Keith Kabureck explained all the paperwork to me as I was signing all the sales documents so I knew what I was signing. Justin explained all of the knobs and features of my truck during the test drive and when I picked up my truck. He helped me get my truck set up and I felt like I understood what everything was and where it was at by the time I drove off the lot. I took my truck back to the service department a few days later to get mud flaps installed. It was so easy to get an appointment and they got me in and out real fast with the installation. I called Justin after I had put around 600 miles on my truck. He not only remembered me, but he took the time to answer a few questions I had and talk with me about my truck. I felt valued, listened to, and treated with kindness and respect. With this kind of service and commitment to customer satisfaction, I wouldn't buy from anyone else!

This car met all my needs living in a 4 season state. I could always trust that it would get me where I needed to go. It is very comfortable to drive and ride in.

Hands down the lowest pressure car dealerships I've ever worked with. They let the cars speak for themselves, and the prices were unbeatable. I bought a 2016 hatchback with all the bells and whistles. Spent about an hour total there from start to finish, and felt like I was just looking at cars with old friends.

I’m a nurse living in an area with unpredictable winter weather, so I prioritized getting an SUV. I loved the look of the Cherokee and the interior design! I bought a 4 cyl model and have been so impressed with the vehicle! Excellent gas mileage, averaging at 27 mpg. I am 4 years in now, and love it as much as the day I bought it! I have never had any problems with it and have already placed nearly 100,000 miles on it. Would recommend this vehicle to anyone!

Heller Motors helped me find a vehicle that met my requirements both physically and financially with efficiency, honestly, and respect to my current financial limitations in life. John Brown took the time to help me find a vehicle on the lot that met my requirements and was more realistic for my financial limitations (college student with debt and limited credit). He was respectful, honest, and up front at each step of the car-buying process.

This car met all my expectations. It has heated seats, steering wheel, it drives very smooth it also has heated seats back up cam and various modes such as sports mode, sand,and snow.