I live more than four hours away from the dealer. We were able to do the entire deal via email/phone/text. They delivered the van and paperwork to my house. I test drove the van, then finished the paperwork in my dining room. It was a very smooth and low-stress process. Everyone I interfaced with was courteous, professional, and helpful. The van was delivered as promised, and the whole experience was flawless. Also, the price was the best I could find in a 500 mile radius from where I live.
I would like to thank Brandon Newsom for being patient with me on trying to sell me a truck that I was interested in at cole Chrysler The people there were very friendly very helpful and did everything they possibly could to make you happy and then some I would recommend going there to get a vehicle anytime.
I would like to thank DJ and Andy for all their help, most of all I would like to thank Jason he was extremely helpful a great guy and a super salesman. I will always be a life time customer. Thank you so much.
I purchased a Dodge Charger from this dealship and they were great with answering questions and being on top of everything. I'd recommend getting a car from the Cole Chrysler dealship anytime! John Michael was the best!
Went to the GMC dealer in the morning; they were not willing to work with us. After reading an article about Ram outselling GM trucks, we stopped at Vicksburg Chrysler. Their inventory was good, the salesperson (Joe Mater) was great to deal with. After talking to us, Joe realized we were looking for the bottom line without any back and forth negotiating. Within 10 minutes, we had a very good number, and after lunch, we are driving home with a new 1500 Laramie.
Because the advertised price of my 2018 Rubicon was so low I had doubt that the dealership would honor that price. This was further reinforced by other dealerships stating that they also advertise low with every possible incentive so as to draw clients into their dealership. But much to my surprise that price was in fact honored and now I have my new Rubicon at my home over 150 miles away from my selling dealership. That is just how pleased I was with their honesty.
Completely Satisfied. Go See Mike for Your Next Ram.
by Chris123 from DealerRater.com
November 16, 2018
I have purchased two vehicles from Vicksburg CDJR and I can gladly give my recommendation. In both cases the pricing (and offer for my trade-in) were very competitive. The quality of customer service was great. Mike was honest and up-front about the used vehicle condition, worked diligently to answer my questions and bent over backwards to keep the price competitive, compromising enough to meet my budget. After the sale was complete, he even grabbed the garage door opener I had left behind out of my trade-in.
I have bought several vehicles from Todd at Vicksburg Dodge-Chrysler. He is always straight forward and honest with you from the start to the end of the process. You tell him what you like and what payment you are looking for and he will take care of you. He never pushes you out of your comfort zone and also answers any questions you have. I had a small issue after purchasing a vehicle and he got it taken care of at no charge to me. I will never go to another dealer and will recommend him to anyone asking about getting a new car. This is the 5th car I have purchased from Todd and have never had an issue with any of them. Vicksburg Doge-Chrysler has great people, great customer service and great vehicles. Thank you for everything you have done for my family needs. Chad Meade
We have been going to see Melanie for years. She has always been a great help. Never pushy. Sweet gal from the inside out. You won't go wrong. Give her a call or stop in and ask for her! Tell her Tammy sent you.
Melanie made the leasing process easy, understandable, and found the exact truck I wanted very quickly. She made my first car buying process an excellent experience, from choosing what I wanted to showing me the many features my new truck has to offer!
Melanie was absolutely wonderful to work with! She provided amazing customer service and made the entire process easy and painless! She helped find different incentives that helped lower my monthly payment and I was able to drive away in my dream car! I even got a hug before I left 😁 Thank you, Melanie, for everything! It was a pleasure working with you!
Told them what I had and what I wanted my payments to be, got done with the test drive and was way under what I expected. I went in with low expectations and came out very happy. Mel was great to work with! They even invited us to eat some pizza they ordered. Great experience.
My experience was very positive! Everyone was very friendly and helpful. Enjoying the suv so much - can’t wait until winter to try the AWD. We have purchased several cars from Ziegler and have been very pleased with service.
Jim is an excellent diesel mechanic, when servicing the truck he reviews everything and lets me know about items coming up that will need attention, I like this attention to detail as it allows me to be proactive on repairs I never find myself on the side of the road waiting for a wrecker
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