Great experience, helpful staff, awesome selection. I do wonder, however, if there is any way of speeding up the process. After we found our truck and struck the right bargain, it took over 5 hours to complete the paperwork. My wife and I were captives at the dealership for 8 hours
Love this car
by My jeep rocks from Douglas ma
January 8, 2019
This jeep is by far my favorite I've ever owned. This Is my 3rd jeep. Very comfortable and very nice to drive. I love this style. I reccomend it to all
Buying a vehicle long distance can be somewhat trying - particularly when a trade in is involved. NOT so with Chelsea & Rich! My telephone negotiations with Chelsie were cordial - quick & easy. When she offered to DELIVER the car to me here in Portland - I was surprised and very pleased. Rich showed up with the Wrangler the next day at the appointed time. Everything was in order - the tank was full of gas - we completed the transaction in about fifteen minutes and he was on his way. I didn't think there were still car dealers this easy to deal with. Thank you Chelsie & Rich!!
2018 Jeep Compass Limited Left me stranded twice
by Waitingforafix from Ct
January 13, 2019
My 2018 Jeep Compass Limited left me stranded twice. Both times it would not start. They were unable to find the problem. Two trips to the dealer. First time it had a little over 200 miles on it second time 3,500 miles on it. Battery is good, charges, mechanic thinks there is something that is causing the battery to lose charge, but, is unable to figure it out. I am now involved with FCA Customer Care . Hoping for a fix to the car,as, it is fun to drive when it works. Comfortable for me , fun panoramic sunroof, and a nice radio. Though being worried every time I go to start it , is not a nice way to feel. This is a safety issue. I would not buy this car again...Too many hassles with the car and aspects of having to work with FCA. I am very happy to read of all the people that are loving their cars. It gives me hope..Be sure you purchase the extra rental policy with the car..
Juan made the transaction smooth. He listened to what I needed and found the vehicle. Easiest vehicle transaction I???ve ever had. Will definitely recommend them to friends and family. Johnny delivered my vehicle and explained well all the features and explained their convenient service.
we almost everything about our 2018 Jeep Compass
by Campman1965 from Bethel , Pa.
January 12, 2019
Everything is great except for one thing. We dislike the stop/start feature. It does not save gas like they say it does and the fact it has to be hard on the engine and the starter and the fact if the system fail to start back up , it may leave a family stuck in a dangerous traffic situation...I was not use to it and gave it too much acceleration and nearly rear ended the car in front of me..... This device is a big joke.......
Going to Excalibur was a good decision dealt with Heath Hagg a few times over the phone very pleasant gentleman to deal with when it was time to buy he wasn't working on that day but was dealt with another gentleman all and all great experience and would purchase from them again.
Best car I've ever owned
by RICHARD from RIVERSIDE
January 8, 2019
This car is perfect It is the best car I've ever owned very safe and reliable The staff at Elmwood Dodge were very nice and knowledgeable
JR and Pat very professional knowledgeable and no BS games. Fat what a consumer wants from a dealership. Both gave me their personal Sell phones so I can call them and ask questions about my vehicle at later times. Lithia has two great assets with having them
Best car I owned
by Cyn from Ithaca,ny
January 6, 2019
Perfect size, rides smooth, material is thick and realistic looking inside. The exterior body has a beautiful design and structure to it. Highly recommend the limited edition
Stopped in to look at car. Greeted great no pressure, and loved the car. Dealership worked with us and had us in the car with zero pressure and made it easy and fast. Highly recommended.
I like Jeeps, this was what I was looking for.
by JPCJR from Trainer, PA
January 6, 2019
This vehicle is big enough for me. Economic. I owned a Durango for the past 12 years and it was time to down size. Many features I will have to learn and get used to.
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