Buying a vehicle long distance can be somewhat trying - particularly when a trade in is involved. NOT so with Chelsea & Rich! My telephone negotiations with Chelsie were cordial - quick & easy. When she offered to DELIVER the car to me here in Portland - I was surprised and very pleased. Rich showed up with the Wrangler the next day at the appointed time. Everything was in order - the tank was full of gas - we completed the transaction in about fifteen minutes and he was on his way. I didn't think there were still car dealers this easy to deal with. Thank you Chelsie & Rich!!
Juan made the transaction smooth. He listened to what I needed and found the vehicle. Easiest vehicle transaction I???ve ever had. Will definitely recommend them to friends and family. Johnny delivered my vehicle and explained well all the features and explained their convenient service.
Stopped in several times for information on pickups and was able to get the information I was looking for from Salesman Alan McKinney. He was pleasant to work with and did not pressure us into buying. He provided us with all the information on the pickups and left the choice up to us. Even informed us on ways to compare and save money on other equipment we are looking for in the future.
Great experience, helpful staff, awesome selection. I do wonder, however, if there is any way of speeding up the process. After we found our truck and struck the right bargain, it took over 5 hours to complete the paperwork. My wife and I were captives at the dealership for 8 hours
Going to Excalibur was a good decision dealt with Heath Hagg a few times over the phone very pleasant gentleman to deal with when it was time to buy he wasn't working on that day but was dealt with another gentleman all and all great experience and would purchase from them again.
JR and Pat very professional knowledgeable and no BS games. Fat what a consumer wants from a dealership. Both gave me their personal Sell phones so I can call them and ask questions about my vehicle at later times. Lithia has two great assets with having them
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