I purchased a 2019 Compass Limited in February 2019. Saw a good amount of snow with it, and it performed excellent in the snow. My ONLY complaint is the stupid ESS (Electronic start stop system) it does not save any money on gas, and it's annoying. But It's become habit to start the car and immediately press the button to turn it off. Jeep should have given the option to permanently turn it off.
Interior comfort is wonderful, good passenger room in the rear as well. Exterior styling is awesome, it looks like a baby Grand Cherokee but with way better color choices. I'm getting close to 30mpg with it, and I am a self confessed lead foot. I wish the interior wasnt so much black on black on black, but I easily remedied that with some accent trim pieces to break up all the black. This vehicle has many features other Mfg do not even offer. I'm very happy with it so far 2 months into ownership. I've been reading that this could also do easy to medium off roading tho I have not tried that yet.
I went in to Bergstrom really on a whim. I'd been shopping (primarily online) for a Soul. I live in Green Bay and was in Appleton to have lunch with friends, and decided to look at a Kia dealership. I was greeted right away by a salesperson (Mo), who was friendly, helpful, and answered all my questions. He first showed me a new 2016 Soul, and though I looked at several others, I was taken with the 2016 right away. Although I was determined NOT to buy a car that day, I did leave with it.
The visit did take considerably longer than I would have expected. There were some issues with the financing documents (the finance person was new), and I was never shown all of the financing options Mo told me I would see. I have some experience in the finance industry, so I was able to do the math myself to determine I was getting the best option. I felt the sales manager (I believe his name was Kevin) was a little pushier than I would prefer, but that's just personal preference really.
All in all, it was a good experience, and so far I LOVE the car!
2019 Jeep Compass Limited Review
Smooth ride
by Buddyespi from Escondido
April 19, 2019
5
Good car for a small family and it has a plug for your iPads and the drive was smooth and took the turns and the sound quality is good also
After my accident, I took my 2010 Tracker to the body shop and was at ease with both personal there. Only took a short time to evaluate my vehicle damage and got a quote for my insurance. They provided me with a vehicle according to my insurance agreement and I was on my way. Excellent quality with the repairs and I am extremely happy. I will highly recommended them to people in my area.
2019 Jeep Compass Limited Review
Love it!
by Donna S. from Port Orange Fl
March 17, 2019
5
I was looking for a used vehicle and very much wanted another Jeep. So I tried a used Patriot, was too tight. My husbands Cherokee is too big, so the Compass made sense. We leased exactly what I wanted, light colors, leather and I couldn't be happier!
We love the way the Jeep rides, the 4 wheel drive, the fact that it's higher off the ground, the fuel mileage. It is so smooth to drive. So comfortable. And so pretty! Love the laser blue color. The interior is pretty sharp looking too! I wanted something for driving through bad weather in winter, higher off the ground that was comfortable, but had had a nice ride and had fuel economy too. Wanted something that looked good too!
i have a 14 year old 325i and a $200 work order.Iwas treated like i had a 2018 m5 with head replacement,i was treated to a new x5 (totally unexpected) $70,000 vehicle kenneth swezer (dont think spelling is correct)was awesome excellent service adviser great communication will definetly come back if service is needed
2019 Jeep Compass Limited Review
Best purchase I’ve made love my new 2019 Jeep
by Dustin Emerson from West valley ny
April 2, 2019
5
I purchased a 2019 Jeep Compass latitude and it met all my expectations most smooth driving vehicle I’ve owned!! Love everything from the exterior to interior! Highly recommended!!
I have bought two cars (2015 Camaro 2ss, 2018 Colorado z71) from this dealership through Drew. Both times Drew made the process simple to understand; quickly yet informative, we took out several models each time; allowed me to demo a truck for a couple days (I had never owned a truck before the Colorado, so it was very helpful to drive and see what it was like to own for a couple days). Drew goes out of his way to listen to why you are there and what you need, and gives great advice for vehicles as to what would best fit your personal situation. The staff is extremely polite, understanding, and the process is done quickly. Because of my last two purchases from Suburban Chevrolet/Cadillac, they have a customer for life. I would also like to give a shout out to Patrick and the cheerful people down in service, for quickly fixing my cars issues correctly in a timely matter and going out of their way to make sure I am always happy with my vehicle. Overall, best dealership I've ever done business with, and as I said, I plan on being a customer for life thanks to people like Drew and Patrick.
2019 Jeep Compass Trailhawk Review
First Jeep I have owned
by Thaqueen78 from Port huron mi
April 1, 2019
5
Extremely happy with my lease purchase at blue water chyrsler. Kelly found just the right one for me and knew immediately what I would like the most. I have wanted a Jeep for years and I’m happy to say I will never go with another place or vehicle! In love completely!
Great experience, no pressure sales Mike was a great to deal with. Fair price, and have recommended to friends. Overall positive and will return again.
2019 Jeep Compass Trailhawk Review
Love / Hate
by Ams from Gainesville, NY
May 1, 2019
3
Like the look, style & size. Not happy with the so called Anti Theft set up. I bought the car in March 2019. 2019 Compass. Within three days I was stranded. It would not start. Long story short, several calls to the dealer, roadside assistance and was informed of a built in anti theft program that cannot be disconnected. The fix. Walk away for an hr, come back, hold brake for count of three and it will clear & start. To date this has happened four times. This anti theft set up was never mentioned when purchased. Dealer was as confused as i was initially and said they were unaware of this programming. This is a disaster in the making. What would happen if you were in an emergency situation and this anti theft program locks your car down!
My overall experience at the Rochester Hills used car location was 5/5. The guy who greeted me in was very friendly and took care of any questions that I had. They seemed very organized and honest with any question I had regarding the car I was interested in. I have not purchased from them, as I am still searching for the right car, but would recommend them in a heartbeat.
2019 Jeep Compass Limited Review
I have never owned a new car
by Blondie2611 from Lebanon Pennsylvania
May 8, 2019
5
the car meet all my needs and is in excellent condition just wish it would be a different color i dont like white. it gets dirty to quick
Have used Benton service before. always good service and friendly people. Bought car else where. at time there was none available because of sunnami
2019 Jeep Compass Limited Review
Most bang for your buck!
by AlanaVW from Dent, MN
March 23, 2019
5
Sleek style, love the safety features, and great gas mileage. Filled with USB ports, cup holders in the correct spots, and everything a family in 2019 needs.
There are issues with the car not starting at times. Seems to be a big issue with the newer compass models. Dealerships can't seem to resolve the computer glitch that keeps happening. One month old and been in the shop 3 times for this no start issue.
So happy to share our compliments regarding your Chevrolet/GMC service department. We have had two different vehicles in this year and in both cases have worked with "Sean" to arrange and coordinate the work.
Earlier this year our vintage Corvette was experiencing a no run situation. The vehicle had been sold to an out of state buyer who was scheduled to pick up the car in 5 days. Working with Sean, we were able to coordinate the Tow truck delivery, indoor storage and timely repair. Knowing that time was critical to me and Sean kept us updated on the progress so that we could confirm the sale of the vehicle.
Later this year we had a warranty issue (Clutch Fan) with our GMC Denali and again we spoke with Sean to schedule the vehicle, during the drop off and pickup.
Yesterday we brought the Denali for recall(s) work and were happy to be again greeted by Sean. He actually remembered our last visit, including the nature of the previous warranty work. He inquired if everything was still working fine and told us he wanted to make sure we were happy with the service.
In all of the above cases Sean has called us to discuss the repairs and timeline required to complete them. Most importantly to us, during each of our visits, Sean has called us to the tell us as soon as the vehicle was done. I cannot explain how important that is. There is NOTHING more frustrating than being required to call a dealership repeatedly to learn when vehicle is ready. (once I was even told "You should have called earlier... that was ready first thing this morning"!
In short, when experiencing a problem with your car, the service writer you talk with IS the dealership. If he or she treats you like you are an aggravation it doesn't matter if the dealership is a Taj Mahal, or the biggest, or the cheapest, your not going back.
To your credit you have people like Sean on your staff. He makes a very large dealership feel very small town. I don't know what you pay him...but it's not enough! Please feel free to share my comments
2019 Jeep Compass Trailhawk Review
Nice, Smaller SUV
by JKH1834 from Indianapolis, IN
April 13, 2019
5
I looked at many cars before I picked the Compass. I needed a smaller SUV and I wanted a vehicle that was more stylish than my Rogue. This car is so nice! The interior is beautiful and comfortable. The exterior is sleek and stylish. I am very pleased with this vehicle.
The car was a problem from the start. Won't star a lot of the time. You have to wait for the dash lights to eventually shut off. Most of the time that would take 5-10 minutes. It's our only car. If I can't get to work, (I work a late shift and no one can give me a ride as a result). My wife has a LOT of medical needs, doctors visits, and goes to the ER several times a year. Last week she went twice, thankfully it started both times. I looked up Compasses and several had the same complaint. They can't find the problem to quot one buyer, "Glad it didn't happen on the railroad tracks!" I had a compass a few years back and it had problems too, I should have known better. Unfortunately, it was the only vehicle that fit our loan needs. "Brother, can you spare a dime?"
Joe was an amazing car sales man. He was true to what he said and if he didn’t know the answer he found it out for you. Every time I called Hertz Joe would answer it was like he was running the place. Anytime I went to the dealership Joe was out in the heat showing a customer a car. He is just so great. When we went inside the other car sales men were just sitting around eating or chitchatting. Joe was an amazing experience just in himself I have never felt so confident in buying a car and not feeling preassured or stressed. I’m sending all my friends to hertz but not for just hertz but to speak with Joe because he is truly amazing.
2019 Jeep Compass Trailhawk Review
Good car
by Luigui from Puerto Rico
April 17, 2019
4
This car is good. Comfortable, good looking, nice interior, and fuel economy. I own this car. It an excelente SUV. I’m love it. Great car
Probably the only ones writing negative reviews are the ones who couldnt buy. In my case, I did buy and I was very happy with the service and the staff. I purchased a 2015 camry at an excellent price. Shame on all you loosers.
2019 Jeep Compass Limited Review
Great value for the money!!
by Xenia Juarez from Dallas
May 1, 2019
5
Excellent vehicle meets all my expectations. I enjoy driving it that I dont want to get out of it. Received great compliments from friends and family!!
I recently had an issue with my jeep and it needed to be repaired as it was unable to drive....Ben took very good care of me and I even added on an oil service, they finished my vehicle way before schedule and am overall more than satisfied with the service I was provided, I enjoyed the fact that they had a free tow!!!!
2019 Jeep Compass Latitude Review
The Jeep Compass is excellent !.
by John TX. from McKinney, Texas
May 8, 2019
5
The Compass is an excellent car for anyone that wants a reliable and great looking. If you live in or around McKinney, Tx. Dodge City of McKinney is the place to go !!.
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