Used 2019 Jeep Compass for Sale in Reno, NV

Thank you for getting my jeep fixed and for actually caring about your customers! My jeep was a few miles over my 36k warranty and they were nice enough to still let me use my warranty. They even provide a shuttle. My jeep was fixed, I was picked up 15 mins after and taken to the dealership. (Shuttle driver is 10/10) Great service!!

the car meet all my needs and is in excellent condition just wish it would be a different color i dont like white. it gets dirty to quick

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

The Compass is an excellent car for anyone that wants a reliable and great looking. If you live in or around McKinney, Tx. Dodge City of McKinney is the place to go !!.

It took awhile as wife is quite picky and wanted exactly what she wanted. Daniel Dunham was our Sales Rep who worked with us for over a week before wife made a decision. The sale parts was easy and Dan got everything done before hand as far as paper work needed to process though F&I. Even though Dan had done an excellent job preparing the final documents we still waited over 45 minutes to see the F&I processer. After another 20-30 minutes we back in Dan's hands as he went the vehicles attributes with my wife. She is totally happy with vehicle except for one thing- no one told her that it NO CD player in it and her trade-in had a 6 CD Changer that she enjoyed. She is still happy and even purchased some exterior add-on that I have install of course.

There are issues with the car not starting at times. Seems to be a big issue with the newer compass models. Dealerships can't seem to resolve the computer glitch that keeps happening. One month old and been in the shop 3 times for this no start issue.

A thoroughly professional and satisfying car buying experience beginning with my initial contact with the dealership on line to the initial meeting with Tom Diefendorf, General Manager, to the considerable time spent with our salesman Canaan Peterson. Canaan attended to every need we had, paid close attention to just what we wanted on the RDX, kept us informed every step of the way, was most gracious on the lengthy test drive we took, especially listening to my wife's concerns. I have dealt with many salesmen over my life and quite frankly have measured them all to my Dad who I observed during his successful retail and real estate career. To him it was all about the customer. Canaan came as close to those ideals as any one I have seen. I also believe that Acura of Reno has established an environment that encourages and supports salesmen like Canaan. We will recommend Canaan and Acura of Reno to everyone we know, every one we met made our experience an outstanding one.

Excellent vehicle meets all my expectations. I enjoy driving it that I dont want to get out of it. Received great compliments from friends and family!!

We tried to get servicing at Subaru for my 2017 Subaru Outback but after being unable to schedule online and no one calling back after speaking online with representative we found out the service could be done by any Lithia service center. Called Volkswagen and they were able to get the service done on the same day. Stephanie Bourquin Clarkson was instrumental in assisting us with getting the servicing and Richie, Carlos and Brenden all were so helpful and great in expediting the service appointment. It only took 1 hour for the oil change/filter change, tire rotation and they also washed my car. Will definitely come back for servicing.

I have always Owen a Jeep product have always had good luck with them I like the four cilender the new color the new seats and the new screen

I bought a 2014 Ram 2500 in Oct 2014 from Don Weir's Reno Dodge (completely horrible buying experience). I had to take it back to the dealer several times for recurring issues with the tire pressure sensor system. Reno Dodge could not get it right. They chipped the paint on my driver's door one of the five different times in six weeks that I had to drop the truck off for repairs. I will not return to Reno Dodge, or ever use their new dealership opening in Fernley, where I live. I had been taking my other Dodge vehicles to Lithia Chrysler Jeep of Reno for service for years, and I will continue to do so. The folks in the service department are always friendly and helpful, and the lifetime oil change program is certainly a great deal!

Like the look, style & size. Not happy with the so called Anti Theft set up. I bought the car in March 2019. 2019 Compass. Within three days I was stranded. It would not start. Long story short, several calls to the dealer, roadside assistance and was informed of a built in anti theft program that cannot be disconnected. The fix. Walk away for an hr, come back, hold brake for count of three and it will clear & start. To date this has happened four times. This anti theft set up was never mentioned when purchased. Dealer was as confused as i was initially and said they were unaware of this programming. This is a disaster in the making. What would happen if you were in an emergency situation and this anti theft program locks your car down!

I couldn't find an AWD Ruby Wine red Tucson Ltd where I live in Calif (apparently only 2% of the cars they receive from Corporate in Calif. are AWD) and so called Reno, NV to see if they have a red one. They didnt. I was going to settle for a white one that was coming in to my local dealer, when Sales Mgr Steve from Reno called and said he was getting a red AWD shipped in from Oregon; He sent a copy of the window sticker, and it was the EXACT car I was looking for! Even had most the added accessories I wanted, such as a trailer hitch. Then he price matched my local dealer, also making sure I got every rebate and incentive I qualified for. We did this all by text and emails. Car came in a few days later than he hoped, but otherwise it all went well. The Lithia Hyundai Reno dealership is across the highway from the main airport, making a flight or one-way rental car an easy way to get there for out-of-state purchasers. Chris, in Finance, carefully explained what I had to do to register the car in California (I need to Calif. smog test a brand new 50 State certified car??!) and gave me a 15 day temporary Nevada registration so I could drive it the 260 miles home. Salesman Ali explained all the many buttons and features, 'paired' my cell phone, and signed me up for all Hyundai's online programs that tie in with the car's many features. I was playing with the Nav, XM Radio, sunroof, etc. all the way home on Hwy 80. The car got over 31mpg at 70mph, which is higher than it is rated. I love my new car!

Right now we like it but we haven’t even had it a week yet, so really hard to tell if there are things we don’t like yet!

We love the way the Jeep rides, the 4 wheel drive, the fact that it's higher off the ground, the fuel mileage. It is so smooth to drive. So comfortable. And so pretty! Love the laser blue color. The interior is pretty sharp looking too! I wanted something for driving through bad weather in winter, higher off the ground that was comfortable, but had had a nice ride and had fuel economy too. Wanted something that looked good too!

We recently purchased a 2016 fully loaded Jeep Cherokee. Lyndle Farris (goes by just Farris) was recommended to us by our son, whom Farris had sold a new car to 2 years ago. The Recommendation was well founded! Farris was extremely knowledgeable, very thorough, accommodating and friendly. We had many many questions that he was able to answer with ease. He even stayed way past his quitting time to accommodate our schedule. After driving the car for a few days, we had even MORE questions, so we just stopped by. Farris was busy, so Jolene helped us...again, very knowledgeable and accommodating and so patient! We had found that there were NO instructions in the manual about how to use the "park assist" which allows the car to park itself either parallel or perpendicular! Jolene drove with us to numerous different parking lots, showed us how to use it, and how it worked in different situations. VERY patient and made us feel that we did indeed choose not only the right car, but the right dealership! Jolene and Farris complement each other, and they both made us feel that they CARE! The car is awesome, and the attention is as well!!!

I purchased a 2019 Compass Limited in February 2019. Saw a good amount of snow with it, and it performed excellent in the snow. My ONLY complaint is the stupid ESS (Electronic start stop system) it does not save any money on gas, and it's annoying. But It's become habit to start the car and immediately press the button to turn it off. Jeep should have given the option to permanently turn it off. Interior comfort is wonderful, good passenger room in the rear as well. Exterior styling is awesome, it looks like a baby Grand Cherokee but with way better color choices. I'm getting close to 30mpg with it, and I am a self confessed lead foot. I wish the interior wasnt so much black on black on black, but I easily remedied that with some accent trim pieces to break up all the black. This vehicle has many features other Mfg do not even offer. I'm very happy with it so far 2 months into ownership. I've been reading that this could also do easy to medium off roading tho I have not tried that yet.

I brought my 2013 Ram 1500 here primarily because Reno Dodge didn't have any spots available for over 3 weeks. I needed warranty covered work and Lithia Chrysler handled it easily. Everything worked great and like new when I picked up my truck. I will be going to Lithia Chrysler of Reno from now on!

It’s beautiful! Very comfortable and plenty of room for growing my family. Handles like my 2 door car that I used to have for 14 years!

I did alot of price comparsion and shopping before I decided to buy a Nissan. I called before going and Chuck Sinclair was the salesman who answered. He made time for me within hours. I drove home in a new Murano that day. I asked him a zillion questions. He was able to answer every question to my satistaction. There was no pressure whatsoever. If I owned a business I would have offered him a job. I asked him how long he'd been working in car sales and he said about 25. I left there with a stack of his business cards for referrals. Each one is worth a $100. You want a truly great car buying experience? Ask for Chuck. He's the best you'll see!

Good car for a small family and it has a plug for your iPads and the drive was smooth and took the turns and the sound quality is good also

Lithia Hyundai of Reno, Has been sending me Flyers in the Mail fore over 2 years,too Apply for credit,on a used Truck or Car.But I wanted to make Sure I was secure in my job for a year, Before I made the call to Lithia Hyundai of Reno.For the main reason,I have received these flyers,from other car lots. I would go there ,get walked to the back of the lot.And shown a car older than mine with twice as many miles! And really NO help From the unsaid car lot! So I called Lithia Hyundai of Reno,Talked to Pete Montalvo,Salesman, Followed up by a call from Danielle Doane sales MGR, & David Lennox ,Finance MGR. Hey these people sounded like they Really are trying to help me! But I still wasn't convinced .But I did do some looking on LINE AT THERE 4 X 4 TRUCKS. A message popped up saying I could get a Coupon for $300.00 on a New or Used, Car or Truck. If I made an appointment To meet ! So I made one,still not really believing ,or holding out on to much hope! I went to Lithia Hyundai of Reno, with my lists of Trucks & $300.00 coupon. MAN, WHAT HAPPENED NEXT! Was a TRULY Wonderful Experience! I met with Pete Seemed nice But talked like a car sales man. But up front & Honest with me. We sat down ,Low & Behold. He had a couple trucks picked out for me in my range of price,The same ones I was looking to see. He showed me the pictures on the desktop computer.WELL SO FAR SO GOOD! Pete my self & my Girlfriend walked out & looked at the Truck 4x4 ,5 year old 1 owner Nice Nissan,We Drove it,I liked it! Pete went to the Credit office,to get me a financing deal. In comes Danielle Doane,To help with Questions & paper work. She was a real help. & a smart cookie,Answered all my Questions. Not to mention( Prettiest eyes, I told my girlfriend a man would buy anything from her! LOL I got slapped! Bt she really was the worker with the paper work. Pete got me a deal with my car ,M & WITH IN MY BUDGET!,I was HAPPY,THIS IS HAPPENING! Now on to the Finance MGR,David Lennox, He not only got me Financing, but a 2 year Warranty on this 5 year old truck for Only $25.00 more! Covering all the main things on the truck that could have problems,Engine & parts & Tranny! It also pays for every 3 months oil changes , Wow This place Rocks! Only thing that was forgot was Pete was going to put 5 gallons of gas & have the trucked washed. So Pete owes me Gas! LOL! We got gas on the corner on Kietzke ln. Pete also gave me advice to bring down my finance charge in 6 months, Witch is in the Works Now! So I got a Great work Truck. A Great Experience ,With Wonderful People, at Lithia Hyundai of Reno SO HAPPY! PEOPLE WHO REALLY WANT TO HELP! & YES I USED MY $300.00 COUPON!! THANK YOU, Lithia Hyundai of Reno Brian Andrews

Awesome ride we love our new 2019 Jeep Compass sport 4x4. Best car we’ve owned smooth and safe a lot of room and the color is awesome

I had my Ram towed in on Friday afternoon got a call Monday morning from Charles telling me what they found wrong and the estimate to repair it. I picked the truck up at 4:30 that day and the total cost was what I was quoted. Awesome! Charles is tops and I'll continue to recommend you guys. Thanks, Ron Price

This car is good. Comfortable, good looking, nice interior, and fuel economy. I own this car. It an excelente SUV. I’m love it. Great car

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

This car is absolutely amazing. It’s great in the snow and very reliable. Go to see Jared at Arlington Heights CDJR! He’s so great! He helped me find exactly what I was looking for! He’s young but extremely knowledgeable.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

I absolutely love everything about this car! It is so comfortable and reliable. The buying process was so easy and fast. I appreciate that they valued my time.

I had my Ram towed in on Friday afternoon got a call Monday morning from Charles telling me what they found wrong and the estimate to repair it. I picked the truck up at 4:30 that day and the total cost was what I was quoted. Awesome! Charles is tops and I'll continue to recommend you guys. Thanks, Ron Price

So fare we like the choice we made on the purchase of our 2018 Jeep Compass and the fetchers that it has we are enjoying.

My Daughter drives it daily. Great vehicle, but we live in Vermont long winters. I am not happy that Jeep put an all season tire in the North East. Which in turn cost us another $800.00 dollars for Snow tires. My Bought a 2018 Renegade, loves it to. Slid on all seasons in 4 wheel drive = FENDER BENDER. Come on Jeep on off road tires in the future. We shouldn't have keep buying tires for the seasonal changes. Thanks P.S. I drive a Dodge Ram 1500 hundred, and I love it. switched from a chevy for ten years. Great job on the Pick-up.