Used 2020 Jeep Compass for Sale in Austin, TX

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

I scheduled an oil changed & tire rotation service with Jerrod Dozier online. Mr. Dozier was both professional and knowledgeable about my Nissan Quest. I am overall pleased by the exceptional customer service Mr. Dozier provided. While exiting the service office he went above and beyond to open the door and walk me to the vehicle and follow up to make sure everything was done correctly and to my standards. Thank you, Mr. Dozier, for your attention to detail and Round Rock Nissan will be my Service Department for any future maintenance needs for my Nissan Quest.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

Cathy was absolutely GREAT! Cathy made the entire process very comfortable. Our family truly appreciates the extra time she took to help find our truck. No pushing or shoving just extremely helpful and at our pace.Thanks Cathy!

I went in to browse for a new car and was pleasantly surprised with the service I recieved. I just wanted to say a quick thank you to Chris Espinoza for taking the time to assist me while I was there. I've always been wary of salesman, but Chris helped redefine that stereotype. Thank you so much for answering all of my questions honestly and making this process a breeze! I will definitely be back to see him when its time to buy. I will absolutely refer any friends looking to buy a new car in the future to Mac Haik Georgetown to see Mr. Espinoza. Keep it up.

Thinking of buying a Jeep (or any Chrysler/Dodge)? I highly recommend you go to Covert and ask for Albert. Albert is one of the most knowledgeable sales people I have every worked with. I buy cars on a regular basis so I get to experience a large range of sales people. First off, he knows his product inside and out - and this is important. Let's be honest, car sales is a high turnover business and sales guys don't spend a long time in one place to learn enough. Not Albert - he takes his job and product seriously. He knows the ins and outs of the car and the various models and features. Second, Albert is a no-pressure sales guy. His primary objective was to make sure I got what I wanted. I started talking to Albert in January of 2018 about the new JL after I saw it at CES. I finally bought one last week (September). So Albert stuck with me for 9 months - we spoke on a regular basis and he was patient and never pressured me into buying anything I didn't want. Kudos to Albert and Covert for First class car sales. This is the way it should be. This is my second car from Covert and first one with Albert. I'm 100% sure that I will go back there for my next car and will want to work with Albert.

the car meet all my needs and is in excellent condition just wish it would be a different color i dont like white. it gets dirty to quick

Bottom of the 9th, Game 7, down by 3..... 3 on, 2 outs, 3-2 count........and the pitch..It???s outta here!!! Grand slam!!!!!!! This is how I would describe the quality of service that Covert Jeep???s Jacob and J. gave my wife Hannah and I last weekend. The scenario is a metaphor to the quality of service, but rest assured it was not as stressful at all! What some, (I???m guilty) call new car purchase a grueling experience, I???m here to tell you that these guys exceeded every single stereotype or wives tell involved. We were treated like kings and queens, no stone left unturned, no detail too deep for these guys. Initially interested in other brands of vehicle, after 10 minutes with these guys, we swore off anything or any place else. Jacob and J. worked with is for at least 2hours finding and locating EXACTLY what we wanted. Things went as easy and calm as the day is long and we???re so excited to join the Jeep team. Going into this, we weren???t sure we???d ever be able to get what we wished for, however, we met true game changers and life changers in Jacob, J., and the Covert Staff. Their communication and follow up has been amazing. Conrad Rodriguez, business management, is also quite the deep bullpen closer on a team that we???ll keep in touch with from now on. Thank you Covert, Jacob, J. And Conrad for going above and beyond to help 2018 for the Brightwell???s start an amazing journey with our new vehicle. And that???s Ballgame!! Sincerely, Lance and Hannah Lake Travis, Austin, TX

This car is absolutely amazing. It’s great in the snow and very reliable. Go to see Jared at Arlington Heights CDJR! He’s so great! He helped me find exactly what I was looking for! He’s young but extremely knowledgeable.

Jacob spent a fairly late time (8:30-9pm) working with us on the phone, then as we needed a ride he sent a driver to come pick us up. We needed to go to the va for a form and they even took us there. Jacob did everything he possibly could to make our purchase a smooth event. We left with a car nicer than the original one we were considering, and would highly recommend Jacob and covert dodge dealership for your next car!

I absolutely love everything about this car! It is so comfortable and reliable. The buying process was so easy and fast. I appreciate that they valued my time.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

The Compass is an excellent car for anyone that wants a reliable and great looking. If you live in or around McKinney, Tx. Dodge City of McKinney is the place to go !!.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

So fare we like the choice we made on the purchase of our 2018 Jeep Compass and the fetchers that it has we are enjoying.

There are issues with the car not starting at times. Seems to be a big issue with the newer compass models. Dealerships can't seem to resolve the computer glitch that keeps happening. One month old and been in the shop 3 times for this no start issue.