Awesome Service --- go see Cher Watkins
November 5, 2018
I have been looking for a new Jeep Salesperson for over a year --- after a 29 year relationship with my family we sadly lost our salesman last year. I have visited multiple dealerships and dealt with countless people only to leave in complete disappointment. From the moment I walked into Suburban Farmington, I had a good feeling. Cher is amazing! I have to be honest and say -- as a woman, I do not normally enjoy women sales people (c'mon girls don't always get along, let's be honest). Cher was friendly, knowledgable and laid back. There was no high pressure sales and she was willing to get what I wanted. I was in search of a 2015 black Grand Cherokee Altitude edition, which is a rare vehicle. She was confident they could get one with no issues and she was right. After discussing price, they were unwilling to move enough for me so i left the dealership. This is when I got a call from Rob Love, who asked what he could do to help me get the vehicle I wanted. We worked on price and financing for several days --- Rob was patient and knowledgable and never lost his cool with me even though I can say honestly I'm pretty demanding. I met him in person when I went to pick up my car and he was great. I also met Brad Marshall when I picked up my vehicle. I am a Leader Dog for the Blind Puppy Raiser and my 6 month old 60 lb yellow lab was not only under his desk but sprawled out in his office and Brad was nothing but accommodating to both of us. He sold me on a lifetime warranty and the tire and rims warranty for 5 years and the price and benefits was awesome. Great experience --- and while it took a few days Suburban got me exactly what I wanted at a price and financing that made sense and worked for me. I couldn't ask for anything better and they gain me as a customer for life as long as Cher is there!!