Been having my 2015 Jetta Serviced by VW Lee's Summit since buying it about a year ago at another VW dealership. I have to say that Richard, Scott, Dale and the rest of Service Staff are Top Notch in professionalism and have exceeded my expectations.
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Carvana-Touchless Delivery To Your Home Review
BEST car buying experience EVER!!!!
by kat300 from DealerRater.com
December 3, 2018
4.2 (5776 reviews)
My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.
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Vehicle available to be shipped to your home. Contact
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Carvana-Touchless Delivery To Your Home Review
BEST car buying experience EVER!!!!
by kat300 from DealerRater.com
December 3, 2018
4.2 (5776 reviews)
My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.
2019 Jeep Compass Limited Review
I have never owned a new car
by Blondie2611 from Lebanon Pennsylvania
May 8, 2019
5
the car meet all my needs and is in excellent condition just wish it would be a different color i dont like white. it gets dirty to quick
John Link provided an excellent sales experience. Great service finding a great used vehicle to suit my needs. No pressure and easy process. Thank you!
2018 Jeep Compass Latitude Review
Great car
by Rose77 from Chicago IL
May 14, 2019
5
This car is absolutely amazing. It’s great in the snow and very reliable. Go to see Jared at Arlington Heights CDJR! He’s so great! He helped me find exactly what I was looking for! He’s young but extremely knowledgeable.
I am a caterer and on a Saturday morning I loaded my car with equipment to go set up a catering event only to find my battery had died overnight. Desperate I called on neighbors and family to give a jump start thinking that was all I needed. It took sometime but yea! it started. I was told by my neighbor who owns an auto repair shop to stop at O'Reilly and have the battery checked because the battery had not had enough time to completely charge. I stopped at O'Reilly's it was after 1pm now. They told me that my battery was ok but I needed a new alternator (WOW). Where can I have an alternator installed in my Kia Soul on Saturday at 1:30pm and I had to be at my event at 2pm. I asked the guy at O'Reilly's and he suggest Bob Sight Kia. I drove there hoping and praying that they were open, that they could help me, that they would understand what I was facing. I pulled into the service area and a young man name Robby Harmon walked up to help me. I told him my dilemma. He immediately calmed me down and explained they had a limited staff on Saturday but would do everything in his power to help me. He said regardless of what I was told they needed to do a diagnosis first. So he sent me to the waiting area while they began within a few minutes he called me over and said that my alternator was fine and that I had a dead cell in my battery and the battery needed to be replaced. They replaced it washed my vehicle and I was on my way by 2:05. I WILL BE BACK because they listened to my need and problem and then went to work to make it happen. I'm a female and have always been nervous about getting service because I don't understand cars and what it cost for service and feel like I may be taken advantage of! Robby Harmon changed that for me and yes I will be back for further service on my Kia Soul. Thanks Robby and Thanks Bob Sight Kia.
2019 Jeep Compass Limited Review
The Jeep Compass is excellent !.
by John TX. from McKinney, Texas
May 8, 2019
5
The Compass is an excellent car for anyone that wants a reliable and great looking. If you live in or around McKinney, Tx. Dodge City of McKinney is the place to go !!.
Vehicle available to be shipped to your home. Contact
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Carvana-Touchless Delivery To Your Home Review
Taking the Stress and Pain out of Car Shopping
by Captain Nemo from DealerRater.com
December 3, 2018
4.2 (5776 reviews)
Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.
2019 Jeep Compass Limited Review
Gorgeous car when it starts
by ETDuncan from Huntington Beach CA
May 2, 2019
3
There are issues with the car not starting at times. Seems to be a big issue with the newer compass models. Dealerships can't seem to resolve the computer glitch that keeps happening. One month old and been in the shop 3 times for this no start issue.
Vehicle available to be shipped to your home. Contact
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Vroom - Get It Delivered Nationwide, Contact-Free Review
Email communication
by TylerM from Kansas City, Mo
November 6, 2018
3.6 (1207 reviews)
I had a great experience as far as communication and response to my concerns. I really liked the idea of buying a car online but the prices aren't that great. I know shipping is a cost but I would like lower prices.
2018 Jeep Compass Trailhawk Review
Love this car!
by Shelz from Lakeland, Fl
May 11, 2019
5
I absolutely love everything about this car! It is so comfortable and reliable. The buying process was so easy and fast. I appreciate that they valued my time.
Vehicle available to be shipped to your home. Contact
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Carvana-Touchless Delivery To Your Home Review
Where Do I Start . . .
by TheMartins1998 from DealerRater.com
December 3, 2018
4.2 (5776 reviews)
Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.
2018 Jeep Compass Latitude Review
Like sofar
April 28, 2019
5
So fare we like the choice we made on the purchase of our 2018 Jeep Compass and the fetchers that it has we are enjoying.
Everyone was very friendly and anthony went way out of his way to make this as easy and enjoyable process as possible. buying a new car should be an enjoyable experience - not a hassle. and this was definitely true in my case`
2018 Jeep Compass Trailhawk Review
I love it. But
by M&M from Bradford
April 12, 2019
5
My Daughter drives it daily. Great vehicle, but we live in Vermont long winters. I am not happy that Jeep put an all season tire in the North East. Which in turn cost us another $800.00 dollars for Snow tires. My Bought a 2018 Renegade, loves it to. Slid on all seasons in 4 wheel drive = FENDER BENDER. Come on Jeep on off road tires in the future. We shouldn't have keep buying tires for the seasonal changes. Thanks P.S. I drive a Dodge Ram 1500 hundred, and I love it. switched from a chevy for ten years. Great job on the Pick-up.
Can't say enough wonderful things about this place
by Catie from Trenton, MO
November 6, 2018
3.3 (13 reviews)
Seriously, I would recommend this dealership to anyone I know. They were wonderful from the moment we walked in, until the moment we drove our new car off the lot. And that is saying something coming from me. We HATE to trade cars and have had some really aggressively terrible experiences in the past. We are also not the type to just walk in and take the first thing offered. We can probably be a but difficult and expect nothing less than a fair deal. We dealt with Tim in sales and he was a dream to work with. None of that disappearing act stuff like at some places. He was extremely up front about everything, and if there happened to be something he needed to check on, he was never gone more than a minute and had a straight answer for you when he returned. We had a an issue with the car we intended to purchase (us being extremely picky) and Tim got us a better car than the one we had agreed on for the same price. No haggling. Dealt with Bob in financing and he was also a dream to work with. Went over every single number with us before we signed anything. Manager (can't remember his name) knows what he is doing. Gave us a phenomenal deal, and was quick about it. I just can't say enough good things about this place. If you HATE getting jerked around at dealerships then go see them! Integrity is the name of the game here! We will be back when it's time to trade our acadia. Thanks so much guys for doing such an awesome job!!!!!
I downsized from a full size Ram pickup truck due to health issues. This is a perfect fit for me, as I am but 5 ft tall. I love the 4 wheel drive option, since I'm a born and raised southerner and need it for those snowy Ohio days.
It's a true joy to feel comfortable, yet safe, and this vehicle delivers.
I love the panoramic sun roof!!!!!!
Everybody was just great they call me if you times wanted to know if you know this is okay or could they do anything for me these people really know what's going on and I felt like I was one of the family
2018 Jeep Compass Latitude Review
Needed a new engine at 2450 miles.
by Pam from Pawleys Island, SC
March 31, 2019
3
I was 700 miles away from my home when the service engine light went on. Luckily I was near a dealer. Bottom line - there was water in a cylinder, which was a factory defect. I was without my vehicle for 6 weeks because a new engine needed to be ordered. I bought the car brand new and only had it for 3 months, by the way. The warranty covered everything. When I got it back, the stop start feature wasn't working. I have been waiting for SEVEN months for the battery for that to be available!!!
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Carvana-Touchless Delivery To Your Home Review
Absolute BEST Shopping Experience I've Ever Had !
by angiebobangie from DealerRater.com
December 3, 2018
4.2 (5776 reviews)
Carvana has the most Happy & Helpful Reps. I have ever dealt with. I called a LOT leading up to my delivery, One poor guy was on the phone with me for nearly an hour trying to deal with my bank (it was fully automated and difficult), but the entire time he remained happy and kept chatting with me as we got through the process, I felt important and extremely valued. Anywhere else would have just put me on hold for ten minutes at a time, but not my new friends at Carvana! The entire Experience - from browsing online, to the first test drive - was very enjoyable ! I almost want to buy another car so I can do it all over again... it sounds like a joke, but you will understand when you experience it yourself. 🎶Car-vana-oooo-na-na🎶
2018 Jeep Compass Limited Review
My dream car
by MarkL from Hartford, CT
March 30, 2019
5
The Jeep Compass 2018 is hands down the best car I could imagine owning. It is tough, stylish, affordable and high tech. It makes the driving experience much more enjoyable. I wake up every morning excited to able to drive my Jeep.
My shopping experience at landmark was great. The salesman was great and straightforward. They didn't try to sale me unnecessary ad on's. I would recommend this dealership to friends and family.
2018 Jeep Compass Latitude Review
New vehicle
by KP from Union Grove, WI
March 26, 2019
5
I’ve only driven my newly used Jeep Compass for a day now but I love it. Smooth ride, clean interior and I love the exterior look.
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Carvana-Touchless Delivery To Your Home Review
The Absolute BEST way to buy a car!
by The Captain from DealerRater.com
December 3, 2018
4.2 (5776 reviews)
This is how buying a car is supposed to be. Go online, get qualified, see the terms upfront, pick any car you like and then have it delivered to your doorstep. If you don't like it for ANY reason, you can return it in 7 days, no questions asked. You can either choose another car or just give it back. My BMW i3 was exactly as they described it (it even had additional options they didn't mention). I cannot emphasize enough how this is the future of car buying. No more dealership 'let me talk to the manager' games and wasted time. Also, the customer service was incredible. The girl that delivered my car at 11:30 am exactly as promised, was super friendly and showed a genuine interest in any concerns I expressed. There were some small blemishes on the interior and they sent out a car detailer to treat the problem. I was extremely impressed. She also promised a little care package and to my surprise, I received a FedEx package a few days later from Carvana packed with goodies! If you have ANY hesitation - don't - my Carvana experience was FANTASTIC!
2018 Jeep Compass Latitude Review
Most Noisy Vehicle
by Scorpiobaby75 from Durham NC
March 25, 2019
3
I've had 3 previous older vehicles that were quiet but now I have a brand new 2018 Jeep Compass that sounds like it's 20 years old and constantly has a sweet smell. Jeep service guys can't find anything wrong with it but something has to be wrong for it to make all this unnecessary noise.
Vehicle available to be shipped to your home. Contact
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Carvana-Touchless Delivery To Your Home Review
Easiest car buying experience EVER!
by jenn315 from DealerRater.com
December 3, 2018
4.2 (5776 reviews)
I made my purchase on 5/19/2018. I am so happy with my vehicle! The website was super user friendly, I really liked the filters you can apply to give you all the options at the terms you want. I appreciated the fact that I could get my personalized financing terms without a hard hit on my credit, in the event I didn't go through with a purchase. The customer advocates on the phone and at the store were all really friendly. This was actually a really fun experience, getting to have my car come down from the vending machine and put into a bay just for me. No hassle, no haggling, no commission driven salespeople, it was great! And I have received follow up calls from both Carvana and the financing company asking how I'm liking my car and explaining everything. This has been a great experience from start to finish! Thanks Carvana!
2018 Jeep Compass Latitude Review
So far so good
by Annie from Uxbridge
March 22, 2019
5
good looking car, easy to drive, good for our son who's just starting to drive - very happy so far! We'll keep you posted. Great purchase
John Link was great! He worked hard to get us what we needed and a great vehicle!
2018 Jeep Compass Limited Review
Awesome ride, stylish and great on gas
by C Fos from Brownstown
March 22, 2019
5
Comfortable ride. Apple car play and android play are a Godsend. Great headroom and leg roomfor people over 6 feet tall. Powerful 4 cylinder engine feels more like a v6.
This vehicle has everything I wanted, not the color I wanted because it sold, but can't complain! Dylan Hocking reached out to me and told me the that one had sold, and got me into one that was the exact same, but just a different color! So far, I am loving it.
Was told my truck wouldn???t be ready for about 5-6hrs (which I knew so I brought a few things to keep occupied) but was offered a lift home and would receive a call when ready. Sweet! Darryl drove me home and the 5min ride was an awesome conversation that was great, friendly & funny! He declined my tip saying that he gets paid well and can???t accept. Highly recommend the costumer service and very pleased with how my truck turned out 👍🏻
2018 Jeep Compass Latitude Review
Great Value - Every Feature You Could Ask For!
by CarsReviewer12398 from Wilmington, NC
March 13, 2019
4
Purchased a 2018 Compass Limited with 12,000 miles; it has every feature (minus a sunroof which is not something I wanted) that I could have asked for. Navigation, Heated Seats & Steering Wheel, Rain-Sensing Wipers, etc. It looks nice, drives nice and checks every box I needed it to. The only drawback is the "get-up & go" is lacking a bit, but I think that's only because I'm used to driving performance vehicles like BMW & Lexus prior to this purchase. I would definitely recommend it if you're looking for a smaller SUV and would happily make the purchase a 2nd time.
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