Used 2020 Jeep Compass for Sale in Hampton, VA

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

I have bought my last 3 jeeps from Edward McIntosh. "Eddie Mac" has always been concerned about what I am looking for and puts in the extra time and effort to get it for me. He doesn???t try to push something I'm not looking for on me. He knows his product too! He doesn???t just sell jeeps, rattling off information and numbers he read in pamphlet , he owns them too (him and his wife). He is honest and upfront, tells you the positive and negative about any decisions you may be contemplating. I don???t just go to him to buy all my jeeps! If I have any problems with the jeep, service on the jeep, or anything about my jeep outside the sales relm, I go to Eddie Mac first! If there is red tape to be cut, he has the knowledge, contacts, and tools to do it! Just one story of many to drive his "customer care" attitude home... Last year I totalled my 2016 Jeep wrangler (June 29th, Thursday before the holiday weekend). I showed up to the dealership needing a new Jeep on Friday morning prior to my. Eddie was leaving at noon on vacation for 10 days or so. I had a jeep in mind but just wasn???t sure yet. Instead of rushing me to buy it then and there, he signed his dealer tags over to me for almost two weeks so that I could drive the Jeep and make sure it was what I wanted! Now, I have heard of overnight but never 2 weeks. He also helped me with the painful gap insurance claim that was purchased with the totalled vehicle. He is the "McGyver" for Sothern Chrysler Jeep- Greenbrier. Just when you think it won't happen or it's too much time and effort, Eddie will find a souluton! Darrin (Alex) Stevenson

This car is absolutely amazing. It’s great in the snow and very reliable. Go to see Jared at Arlington Heights CDJR! He’s so great! He helped me find exactly what I was looking for! He’s young but extremely knowledgeable.

Hard to believe that even when 90% of the city was off of work due to a potential hurricane that the dealership was open. Had an appointment for 7:00 am Friday, September 14, 2018 and everyone was there and ready to go. Sam Vanderslice, my service rep for many, many years greeted me with his usual good humor. He immediately asked about family and friends that might be in the path of the storm. Even with some of his family in potential harm out of state he maintained his caring nature for others. I don't know who the tech was that did the work. Their name is no longer on the service invoice, but I would also like to thank that person. Work was top notch.

I absolutely love everything about this car! It is so comfortable and reliable. The buying process was so easy and fast. I appreciate that they valued my time.

It was my best experience with a car dealership ever! I was not hassled, easily approved, and I was not waiting a long time while the salesman, Mr. Lovell, multitasked me with other clients to which we all got what we came for! They are simply the best! And they will definitely see me in the near future for any vehicles! Thanks!😎

So fare we like the choice we made on the purchase of our 2018 Jeep Compass and the fetchers that it has we are enjoying.

This location is always amazing! Everyone is so nice and very helpful if I have any questions. I never have any issues at this location, Norfolk Chrysler Jeep. I went to the Chesapeake, VA location for my previous oil change and the experience was horrible. The wait time was ok, but realized my fluid levels were not checked or topped off. A few weeks later my car was having an issue running smoothly and was running very sluggish like it wanted to cut off. I stopped at the closest place to me at that time to have someone check it out. I was told by car technicians that my car had no anti freeze/fluid in the radiator and that they could not check the oil because my dipstick handle was broken off. The car techs put antifreeze in my radiator. My car drove much better after that. I called the Chesapeake VA Chrysler Jeep location and left a message for someone to call me and I never got a call. I had to figure out how to get the broken oil dipstick out myself then purchase a new one. I have had my oil changed by the dealership since I purchased it in Feb. 2008 so I believe it was broken at that location and they dialed to tell me. I told you that horror story to say I will never go to any other location for servicing my vehicle other than the Norfolk Chrysler Jeep location. The gentleman at the service desk gave me his card and misplaced it. I hate that I do not remember the staff names but they were all excellent. Vanderella Wilson

My Daughter drives it daily. Great vehicle, but we live in Vermont long winters. I am not happy that Jeep put an all season tire in the North East. Which in turn cost us another $800.00 dollars for Snow tires. My Bought a 2018 Renegade, loves it to. Slid on all seasons in 4 wheel drive = FENDER BENDER. Come on Jeep on off road tires in the future. We shouldn't have keep buying tires for the seasonal changes. Thanks P.S. I drive a Dodge Ram 1500 hundred, and I love it. switched from a chevy for ten years. Great job on the Pick-up.

I am a true Volkswagen diver and Lou has gotten me into 3 other Volkswagen's Mr. Rosario knows how to sell cars and placed me into another Jetta. Lou did not even know that I was coming up to the dealership and I was actually trying to get my 2016 Jetta inspected when Mr. Farley saw me drive up and he asked me when was I going to get another car, and I said I will find Lou which was not in his office at this time, then I said that I would find him. Once I found Mr. Rosario I had told him what Mr. Farley asked me and then Lou said lets get you into a new car and the rest is history. Lou performed his magic once again. I have been dealing with Lou for a very long time and I will continue to let Lou provide me with my automotive needs. Mr. Farley and his team are amazing and everyone worked together and now I am driving a 2019 Jetta!!!!! I am happy and now I will come and work at the dealership with all these guys. Lou is the man.

I downsized from a full size Ram pickup truck due to health issues. This is a perfect fit for me, as I am but 5 ft tall. I love the 4 wheel drive option, since I'm a born and raised southerner and need it for those snowy Ohio days. It's a true joy to feel comfortable, yet safe, and this vehicle delivers. I love the panoramic sun roof!!!!!!

I've owned cars since the 70's. I've toured VW, Honda, Chevy, Nissan, Ford, Carmax and Toyota Dealerships, been to car shows, used car lots, junk yards - have kept a Chevy S-10 alive for 22 years - rented cars for the last 9 years of its life and in 2013 hunted for a used car. In short, I've been around and know what I like. I've had good and bad experiences. My visit to Checker Flag Toyota dealership was by far the best experience to date. Carmax was the lowest key, low stress, but not as friendly. Jaclyn has been my next door neighbor since last year. This was my first professional interaction with her and she was super. Easy to make an appointment, flexible when I arrived late, I was asked by almost all the staff that saw me waiting if I needed assistance. I got a full tour of all the options - new and certified pre-owned - sales and lease options. We drove a certified pre-owned Highlander XLE, 2015 model with lots of extras, some regrettably unique to that model year. I learned all about what made that SUV special, what makes Toyota great, what makes Checkerflag Toyota best of all. I gained a new respect for my neighbor too. The only things that kept me from buying the car right then were my personal circumstances and the ridiculously low value of my Chevy Colorado - I've lot $10k in 4 years after I bought it used. (lesson here - buy a Toyota if you want a car to hold value - painful lesson learned). I know my next car with be a Toyota and my only dealership will be Checker Flag in Norfolk. How's that for a productive day? Thanks Jaclyn for giving me a great introduction!!!

I was 700 miles away from my home when the service engine light went on. Luckily I was near a dealer. Bottom line - there was water in a cylinder, which was a factory defect. I was without my vehicle for 6 weeks because a new engine needed to be ordered. I bought the car brand new and only had it for 3 months, by the way. The warranty covered everything. When I got it back, the stop start feature wasn't working. I have been waiting for SEVEN months for the battery for that to be available!!!

I bought a 2018 Jeep Cherokee from N Military Highway Southern and about 3 weeks after I noticed a weird clicking sound in the radio(speakers), the entire radio wasn't functioning and all I could hear was clicking from all the speakers, I drove to the service department where I bought the Jeep to have it checked out but there was no available date until about 2 weeks, I later decided to take the vehicle to the S Military Highway location and they were able to look at it right away, so I left it overnight. I received a call the next day from My Service Rep Paul, he outlined that there was a software update out for the radio system and it was installed and the clicking noise still did not subside, so he put in an order for a brand new radio and I may take 48 hours to 3 weeks to arrive. I stressed that the noise was very annoying and asked if there was anything that can be done to get me into a rental until the radio arrived, Mr. Paul did all he could and got me into a rental (a jeep wrangler) the very next day. Now that's service! So that's why I gave a 5 star, even though I should have never had a faulty radio in a brand new Jeep I understand that it's just a manufactural problem and it's not necessarily the dealership's fault but the way Paul handle the situation and me, the 5 star was well deserved.

The Jeep Compass 2018 is hands down the best car I could imagine owning. It is tough, stylish, affordable and high tech. It makes the driving experience much more enjoyable. I wake up every morning excited to able to drive my Jeep.

My sister had bought a jeep from here and I was told to come and see what could be done for me. She ia vwry pleased with her jeep. This is my first time buying a new car. I was nervous, but with meeting Antar was a nice experience. I left there with a brand new jeep myself. He is very helpful, concerned, and friendlyan that help me with ease in buying my New jeep. I'm very grateful for his time, patience, understanding in my situation. I would recommend Mr. Antar to anyone. I'm very glad he was the one to make this a very nice experience for me. I'm happy and very grateful to him and Southern for helping me, putting me in my New 2018 jeep. The staff Jenny(after market) Alex(finance manager) were also very informative and very helpful in making this an awesome experience. Southern is the place for me. I'm so glad I listened to my sister and coming here. Southern took care of her first, and now me. Southern has 2 happy customers for life. Thanks!

I’ve only driven my newly used Jeep Compass for a day now but I love it. Smooth ride, clean interior and I love the exterior look.

The sale people were very knowledgeable , and was a pleasure to do business with. She had the service department clean the car prior to delivery and they did not half clean anything. The windows, interior seats, and carpet was not cleaned as good as previous car dealers had done. Overall Sale personnel are fine, Service personnel are not as good.

the car meet all my needs and is in excellent condition just wish it would be a different color i dont like white. it gets dirty to quick

Sharon Tull, Saleswoman, met with me on my initial walk-in visit to review my Jeep preferences at the time and showed me what was available at the time. I continued online research to determine my initial interests were not satisfactory. She met with me later to review better options on a broader, reasonable scale and was able to introduce several very palatable SUVs, 2 of which were very attractive. I chose a newer Patriot than the one I lost in the local flood from Hurricane Mathew, 2016. I purchased a 2017 Patriot with upgrades I would not have thought to request but I am enjoying. Her assistance was swift, precise and detailed beyond my expectations. She had my 'new' Jeep gas tank filled, plates applied, and ordered new floormats. And not just the carpet matts, but the Weathergaurd, form-fitted matts for the 2 front seats. Wooh!!

I've had 3 previous older vehicles that were quiet but now I have a brand new 2018 Jeep Compass that sounds like it's 20 years old and constantly has a sweet smell. Jeep service guys can't find anything wrong with it but something has to be wrong for it to make all this unnecessary noise.

Made appointment for my free oil change and forgot I needed inspection for that month. They worked me in. I was in and out within an hour. The inspection was free too. Always a great experience. Chilled out watching TV before you know it they were done. 👍👍

good looking car, easy to drive, good for our son who's just starting to drive - very happy so far! We'll keep you posted. Great purchase

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Comfortable ride. Apple car play and android play are a Godsend. Great headroom and leg roomfor people over 6 feet tall. Powerful 4 cylinder engine feels more like a v6.

I purchased a 2017 Rocky Ridge Custom Wrangler JKU from Eddie Mac. He made the process easy, helped me get the vehicle at a price I could afford and gave me wonderful customer service. Mike Casisa in finance helped me get the best loan rate and was wonderful walking me thru the entire process. I can???t thank thank these guys enough for their southern hospitality! This was my family???s 5th vehicle purchase from Southern and I highly recommend Eddie Mac - especially if you???re in the market for a Jeep!

So far, so good. The Compass is loaded with extras that you don’t find on other vehicles and the styling is great . Need I say more?

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

The Compass is an excellent car for anyone that wants a reliable and great looking. If you live in or around McKinney, Tx. Dodge City of McKinney is the place to go !!.

This is how buying a car is supposed to be. Go online, get qualified, see the terms upfront, pick any car you like and then have it delivered to your doorstep. If you don't like it for ANY reason, you can return it in 7 days, no questions asked. You can either choose another car or just give it back. My BMW i3 was exactly as they described it (it even had additional options they didn't mention). I cannot emphasize enough how this is the future of car buying. No more dealership 'let me talk to the manager' games and wasted time. Also, the customer service was incredible. The girl that delivered my car at 11:30 am exactly as promised, was super friendly and showed a genuine interest in any concerns I expressed. There were some small blemishes on the interior and they sent out a car detailer to treat the problem. I was extremely impressed. She also promised a little care package and to my surprise, I received a FedEx package a few days later from Carvana packed with goodies! If you have ANY hesitation - don't - my Carvana experience was FANTASTIC!

This vehicle has everything I wanted, not the color I wanted because it sold, but can't complain! Dylan Hocking reached out to me and told me the that one had sold, and got me into one that was the exact same, but just a different color! So far, I am loving it.

I purchased a car in Aug 2018, there was a delay with the delivery. No big deal they called me and offered me an Uber being the next day I didn't have a ride there. I didn't like it and it was returned it with no issues. 3 weeks later i ordered another car. I love the ease of ordering online and the description of the car isn't too far off. I received my second car and it had a small dirt area on the back. I made a joke about it with the delivery driver and he made a call and they gave me a detail on them. Then as I was going through the settings of the vehicle I noticed one of the the items they listed as a perk wasn't actually in the car. I called carvana and they admitted to their mistake and accommodated me with what they were able to offer. I have never been to a dealer that will admit their mistake and then try to assist you to make things at ease for you. If i am in the market again I will definitely come here. I would recommend them. Their customer service is great and even the warranty/claims area. I took the car to the dealer to get it looked over and when they found an item they called Carvana and it was taken care of without an issue. This was a hassle free buy. Thank you Carvana I do not remember my delivery driver name but he was the best. Thank you Michelle Benitez for all the great help and customer service you gave me. Not once did I feel like I was getting attitude from her because I was complaining about a misprint. Thank you for taking my concerns serious. JJ (Texas)

Purchased a 2018 Compass Limited with 12,000 miles; it has every feature (minus a sunroof which is not something I wanted) that I could have asked for. Navigation, Heated Seats & Steering Wheel, Rain-Sensing Wipers, etc. It looks nice, drives nice and checks every box I needed it to. The only drawback is the "get-up & go" is lacking a bit, but I think that's only because I'm used to driving performance vehicles like BMW & Lexus prior to this purchase. I would definitely recommend it if you're looking for a smaller SUV and would happily make the purchase a 2nd time.

I have bought three previous vehicles via Pomoco. The first way back in 2004 the Pomoco located in Hampton, and I've continuously gone back each time since. this time was no different. I know that I can always rely on them for top-notch customer service, a fair price, and an overall good experience. My Dodge Journey that I purchased in 2013 suddenly died on me and I was heart broken. However, the sales associate, Kevin Steele (whom I spoke to during a previous visit about my interest in the Jeep Grand models) came to my rescue. I immediately asked for his assistance in the help of choosing the right Jeep Grand Cherokee for my family's' needs as well as one to fit my budget. The sales experience went even better this time around because of Mr. Steele's patience and understanding in allowing me the time to carefully choose the options, color, and style of Jeep I wanted. He carefully explained the process of financing and even went as far to find a financer to handle the vehicle notes for less than the other competitors. Everyone who assisted in the process was quite helpful, and friendly. The Pomoco Chrysler Jeep Dodge Ram group always goes above and beyond to making everyone feel like family, and ensuring that customers get a fair deal on whatever service they are requesting. I literally cried tears of joy when I found out I could get the Jeep I wanted at an affordable monthly note. thank you once a again Pomoco for helping me choose another great vehicle for my family and providing the best service in Hampton Roads!

I have only owned this 2018 Compass Latitude 4x4 for 2 weeks but I find the negative reviews are wrong. As far as being under powered if you think the Jeep is try driving the 2018 Santa Fe I traded. Now that's under powered. So far for the money I would say this exceeds my expectations and I have not experienced any of the negatives that others reported. I would recommend the Jeep Compass to anyone.

I completely enjoyed my car buying experience with Carvana! The online process was so simple. After selecting the vehicle I wanted to purchase, it was just a matter of uploading a few documents and I had an offer on my trade-in and financing approval within minutes. I picked up my car at their Nashville location a couple of days later and it was delivered spotless and in like-new condition. The entire pick-up experience took less than an hour and that's including a 20 minute test drive. No hassles, no sales pitch and no pressure. I wish I could remember the name of the customer advocate in Nashville (I think it was AJ-but I'm not 100% sure about that) because he was excellent and deserves a shout-out in this review. The only extremely slight negative was that the 360 website tour of the vehicle that I purchased incorrectly showed heated seats as one of the features but the car does not have heated seats. Wasn't a deal breaker for me as the car was a great value for the features that it did have and it was otherwise exactly as advertised. Loving my nearly new car and would definitely buy from Carvana again!

There are issues with the car not starting at times. Seems to be a big issue with the newer compass models. Dealerships can't seem to resolve the computer glitch that keeps happening. One month old and been in the shop 3 times for this no start issue.