Used Cars for Sale in Hampton, VA

Went to this Kia to get three recalls done on my van. Most of the people were pretty kind for the most part. The first day I went to get the recalls done, my appointment was at 9:30am and they said my vehicle would be ready by 2:30-3. Prior to them taking my vehicle, I asked since the control arms would be replaced, would I also be receiving an alignment, since at that point my alignment on my vehicle was fine. My service advisor Katie, stated yes. I never received a phone call so I called them. They said it would be a little bit longer because "he's banging with a mallet because he's having trouble taking off the part." Again I called a few hours later after not hearing anything, they stated my vehicle wasn't ready and would need to stay overnight and would be ready by 10:30am. I said okay that's fine. Next day, I again, never received a phone call and called myself around 10 and the work still was not completed. Katie stated if it wasn't done by today they would look into getting me a loaner car. Around 1, I called again and my vehicle was done. I went to pick up my vehicle. They did not tell me I would need a second appointment to install the door latches. They also never aligned it. So, I called again to schedule another appointment due to it not being aligned, and asked if I also needed to make an appointment for the door latches since no one had mentioned anything about it. They had simply said I was "good to go." Went to my next appointment two days later, dropped off the car at 12:30 they stated it would be ready in an hour and call me. I got there at 2:30 after never receiving a call, and the service technician didn't know I was behind him. When asked if he finished on the van, he stated "I haven't started on that xxxx yet." So again, I am asked to wait until 3:30 and they will call me when it's done. I again, never received a phone call and just showed up close to 4:30. The work on the door latches was completed however the main reason for the appointment (for the alignment) was not completed, but they stated my vehicle was "done and ready to go." After I left I then called to speak with a manager, my first call was ignored and they let the phone ring for almost two minutes. I called back and requested not to be transferred but to be put on directly with a supervisor or manager. The manager, Joe, stated that they are not required to do alignments on the recalls they did. When I explained it's a control arm and suspension work requires an alignment. He stated yes but the recall doesn't include an alignment and then stated he would actually like to drive the vehicle himself at a third appointment. Had I not been told after I asked on the very first day I would be getting an alignment I would have been fine, however they told me not once but FOUR times that they would be giving my vehicle an alignment and it was never done. I'm taking it back today to see if they will give the van an alignment but after all of the xxxx we've gone through I'd rather go somewhere else. Also, according to Kia customer service and the manager, the recall states they are not required to do alignments after replacing the control arms (major suspension work), this would be at the discretion of the dealer. Edit: After the service manager Joe learned about my experience he did his best to correct the situation even though I was just given incorrect information by a member of the staff. I was given an alignment and due to having to make so many appointments and the experiences he also mounted and balanced our new tires for free. During our time there, they kept us informed and made sure we were comfortable, not one but about six people asked us if we were okay or needed anything while we were there. Joe also test drove it before and after and test drove it with my husband as well. Overall, I will likely return to this dealership for any future needs.

Plenty of room in the interior, both front and back . Adults can comfortably sit in back seating. I had the Sport model and loved the heated seats in the winter. I would still own this car if I hadn't been offered a great deal on a newer model.

From the first day I walked in the door 10/2012 the staff was phenomenal. My husband and I were looking for a car for my Birthday However, we both bought vehicles that day. They accepted our trade in and set us up with a quick and easy Finance Service. I truly enjoy doing business with them. My friend bought one shortly afterwards.

I rented this car for a 3 day trip while my car was in the body shop. It was the only midsize sedan option available. I’ve had a lot of experience with Hyundai via a friend and his shop. The shop owner and his family love Hyundai for their reliability and they find them fun. I’ve driven most Hyundai’s and Kia’s as a result. This made me think this would be an ok car for trip. This Sonata is very much a base model. The 2.4L engine does an acceptable job getting the car up to speed for merging onto the highway. You don’t need to put your foot all the way in to get up to speed. That said; the power does feel lacking compared to other cars in the segment. The steering feel was surprisingly good. I keep the car in “Sport” mode the entire time for the steering feel alone. There is a nice amount of feedback when you push the car into a corner. The seats were adequate. My passenger and I never had a case of “numb bum” from the drive. The cabin is relatively quiet and comfortable. It’s no luxury vehicle by any stretch but it is well laid out and doesn’t leave you hunting for controls. The infotainment screen is lack lustre but does work. It’s a bit small compared to the basic offerings from Mazda or Honda. With the amount of real estate on the dash, fitting a larger screen shouldn’t have been a problem. The upper materials are soft touch while the lowers are hard plastic. Hyundai did a good job of hiding the hard plastics though. You likely wouldn’t even notice the difference in materials if someone didn’t point them out. The back seats have a good amount of leg room. If I had back passengers, I’m sure they wouldn’t complain. Overall, not a bad vehicle. This base model did a great job for the weekend and I would rent one again. I would even consider a better spec’d version for a daily car.

This was the 4th vehicle i have purchased from Your Kar Company. As i had done in the past, i just let Brooks know what kind of vehicle i wanted and how much i could afford and he went out and found the vehicle if he didn't already have it on his lot. Brooks and his group make it easy and a pleasure to purchase a car. I would highly recommend to everyone to buy there next vehicle from Your Kar Company.

I am a big and tall guy 6'5 and I had plenty of leg room in the 2019 Kia optima. I am a tech guy so I love all the tech features in the New kia optima and the panoramic roof is nice! The engine has get up and go and it's a 4 cylinder! Roomy trunk, just a great car

This car is very reliable fuel efficient and a great smooth ride if you in need of a great auto get you a Honda civic

Great Vehicle! It’s very comfortable! Low on gas... yet still stylish! I love my new ford cushion! I would absolutely recommend this vehicle to my family and friends

This car meets all of my needs. It is fuel efficient, nicely equipped and affordable. Handles nicely around town and on the highway. Just a great car for the money

This is a very good vehicle, it runs very smoothly; it is clean; it is great for a student or family; good deal for $8.7k.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

We replaced our 2014 Enclave with a 2019 Enclave. The upgrades fit everything we were looking for. Very satisfied with our choice. Would recommend this dealer

The truck meets all I ever wanted runs great can't complain a bit it's smooth and rides great I'm very happy with it for what I payed for it

I love it! I am buying another one this week, newer and Can hardly wait! I would recommend this vehicle to everyone!! One of the safest vehicle's on the road! Highly recommend this vehicle to Everyone!!!

Loved ours! Great features for the value price. Sporty, great bright colors were made (ours was Header Orange. Loved the racetrack taillights! Great gas mileage, especially when commuting... usually around 36-38 mpg. Great pick up for a 4 cylinder engine (2.0 Tigershark automatic transmission). Would have been our go to car for a long time, had someone not turned directly in front of us, ending up in it being totalled!!!! But car definitely held up well in the accident and protected us better than most vehicles would have. Definitely deserves its 5-star safety rating. Comfortably seats 4 adults, but can seat 5. Wish Dodge still made the Dart! I'd buy a new one in a heartbeat!

We were looking for a car for our teenage daughter. I emailed 1Stop Auto through the carfax.com website. The owner Scott called me and spoke with me. After talking a bit I told him I was also looking at a car in NC which he also looked up and said that's a great deal, even better than mine, you should look at it. I don't know many car dealers, especially owners, that would say that! We decided to go see the one he had on the lot and decided to buy from him and save the 7 hour round trip. Not only was it easy to agree on a price but he also took his time and walked my daughter through the paperwork, explaining it in detail as I signed. Couldn't have asked for a better experience! Thank you Scott!!

Very happy with my purchase. I didn't expect as much comfort and luxury as it has, and the MPGs are awesome! Very happy with my purchase

Great Truck! I owned it for 9 years! I really like the looks of this truck. If I didn't have little one's I'll keep it!

I purchased a 2008 PT CRUISER from A&G Auto nearly 5 years ago. I have had no major problems with my car. I have been extremely pleased with the kindness I have been shown by A&G as I also financed my vehicle through Cyprus Finance.

This car is very strong, very comfortable, good looking, if you have to move five or seven people, is very good car for you. Honda is a very good car, highly recommended

I always owned larger luxury vehicles ... my last car was a Mercedes Benz e320. I wanted to downsize and economize.... The Nissan Altima met almost all of my needs. I opted for the SL model because it had leather interior upgraded sound system and plenty of luxury details that I was used to having. I love driving it, I get great gas mileage, and I have had absolutely no trouble with it so far. It was a good choice!

With the exception of VERY MINOR normal wear & tear. This car has been AWESOME so far. Have already done a successful road trip, mileage was low, great on gas, roomy, comfy, and state of the art. Very happy with my purchase.

I hate wasting my time so it was refreshing to find a salesman in,Sim Diggs Jr, that didn’t do that. Honest with Intergrity and a great sense of humor. What more could one want in a salesperson

Traded in suv and needed decent trunk with good lines and comfortable ride. Got it. Very sharp,decent ride,superexterior finish and shine,ok mpg intown, great on long trips

Just purchased my new nissan . I have to say as soon as I test drove it I loved it! It is very comfortable and smooth. Visibility is great and seems really good on gas. It has everything I need and more! Love it

Shantelle Hunter worked hard to get me out of my Jeep and into my new toy a 2018 Chevrolet Camaro! It took sometime to find a bank for me and she personally did a great job maintaining and making sense all of the communications between me, the banks, and the rest of the RK Chevrolet Team. As a person that had a negative equity trade in and average credit rating, It was nice that she didn't pass on the trouble I brought over to another agent. This is considering she was actually tied to a different office at another lot. I applied for three different vehicles Steve and the rest of RK Chevy (including the management) haggled tenaciously with the banks for hours to get me deals on all three. Although some were too rich for my blood they were patient. They even went as far as to track down and lock down a specific 6spd manual 2018 Camaro that I had requested which was cheaper, only to eventually find that I had changed my mind again for an automatic with remote start. It felt great knowing that I was able to get that upgrade from and LS to 1LT for the same out the door price. After flip flopping between five different vehicles Shantelle stuck it out til the end. She believed she could get me into a NEW car at a loan amount twice more than I have ever had and produced all the effort to do it.

This car has more leg room than I have had before. The ride is very smooth and has plenty of pick up and go. Very classy vehicle, good mpg as well. Turbo is a plus.