New and Used 2020 Jeep Compass for Sale in Toledo, OH

The short version of my review is you can schedule or walk in and they will treat you like family either way. Great service, friendly people, and Rock bottom pricing! Long version: I had been looking online at used cars and schedules a couple visits with other dealerships that turned into a intimidation tactic most of the time with statements of, "I've got someone else calling about it." or "at this price I'm not sure how long it will last." When I went to look at a couple Honda's I had seen in stock online. I didn't want to schedule a head because I wanted to see how I was treated when they didn't know I was coming compared to the other dealers I had scheduled ahead with. Though they were SUPER busy someone stopped and asked if we had been helped within a minute of us walking in and when asked who could help us Chris Aughney stood right up and said he would help us if we were ok waiting a few minutes. Chris searched high and low trying to find the Honda's we were wanting to look at, even walked the lot with us to try and see, but to no avail as they had been sold already. However, we spotted a ford explorer and asked about it and Christ was right on it for me. he pulled out his roster, got me the key, and let me take it for a test drive. I told him i wasn't prepared to buy that day and needed time to think about it. He was so great, he didn't make any side comments like, it might not be here that long." or anything like that he simply told me to just let him know. When I thought on it I called him and asked to look at another ford explorer as it had the features I wanted and also asked to take it for an overnight test and he was more than happy to allow me to take the vehicle over night and once again didn't insinuate anything for the possibility of the vehicle being sold before I got there for the over night (I'm sure he held it for me). I had been Pre-approved through a lender but the dealership found me a better interest rate loan through another lender and everyone was so accommodating for helping get me the car I wanted at a steal of a price! (what I looked up it was prices below KBB.com dealer price range by about $300). all and all I am so happy with my new car and the service I received! :)

John Byrne - he's an outstanding guy and a better salesman, xxxx if he ever gets tired of selling cars I'd ask him to come work for me. He's polite, well mannered and knows his xxxx. before I bought this car I must have stopped at 4 other dealerships and shopped around for weeks, John was the most pleasant to deal with out of every place I went to. Kia / hyaundi dealer ships were rude and pushy! Yark sells garbage with lack luster service. If you want a good deal and a good experience come visit my man John Byrne if you don't you'll regret it for the next 4-7 years Ps Jamie was my finance lady - she was amazing as well, no B.S and very friendly I'd give these guys 10 stars if I could.

I was looking for a Honda Fit and found many listings online. I emailed several asking for the VIN or Carfax. One kept saying it would send a VIN but never did. Another insisted I should call him first. Charlie's stood out because far from hiding, it had posted the Carfax in its listing. It was a good history, so I emailed late Friday night to say I was interested. Larry responded by email first thing Saturday morning, giving his cell number. By the time I called he was taking the car to be checked out. When I asked if there was room to negotiate on the price, he said there was some and he'd know more after the inspection. He called back to say that it needed new tires, so he'd gone ahead and had them put on. He then warned me that it had a broken side mirror and detailed a few cosmetic issues (it was a 2007 model) and quoted a very fair price. My wife and I drove down from Ann Arbor and he handed over the keys for a test drive. All went well and we came back to close the deal. Matt handled the paperwork very professionally, including the Michigan title application. There were no surprises - the price was exactly as agreed. We got a great car at a great price, and had the best car-buying experience of our lives. Thank you Larry, Matt, and everyone at Charlie's!

We drove from Columbus, Ohio to lease a car with Daniel. I had called him a Wednesday said I wanted to lease the 2017 Pacifica that was advertised and turn in my lease. I told him I didn't want to spend much time there because my kids would be with me and I was driving a long distance. He had the Pacifica cleaned and ready to go and all of the paperwork ready. There were no surprises when I signed the paperwork. The dollar amount was everything he said it was. I will only buy a car with Daniel going forward. He is amazing to work with and a great family guy.

I bought a used Ram truck on 4-1-17. I went to Rouen specifically because I knew Angie had gotten others some incredible deals. She didn't disappoint. I test drove two different trucks. She worked her tail off to get me the payment I needed. I got a great deal. The entire experience was great. Thanks Angie for working hard to get me the truck I wanted at the price I needed. I'll be buying all my Chrysler products from her from now on.

Wow!! What an amazing experience. We found our vehicle on line and drove to the dealership to pick up. The total purchase was flawless. The people were great and very accommodating. Jason and Matt went out of their way to help us. Blessings to the entire Rouen family!!

The staff was very helpful and friendly. The vehicle was great, it had a little too many miles for the asking price. I offered a price on it and they countered, but still not down to what I think it was worth. We couldn't make a deal, but the overall experience was good.

Best experience Ever!!! AJ Garcia was very knowledgeable regarding the vehicles and which one would suit me perfect, he worked great with finding me a price that I could afford and was so sweet with my 3 yr old whom was with me. He stayed after hours in order to make sure I was satisfied and made the transition for me so smooth. I will be a returning customer with AJ!!!!!!!! Thank you Sincerely, Sarah

We moved to Michigan a few weeks ago and needed to get my wife a used car. Dealing with Monroe Superstores Used car department was simple, straightforward, and friendly, they did a GREAT job. A week after we bought our car there was a driveshaft issue which they fixed without charge even though they were not obligated to do so. I would go out of my way to buy from them again and would recommend them anytime.

Jamee, Dave, and Tom are awesome!! If I could give them 10stars I would, I don’t feel 5stars would be enough to describe my experience with them. I would highly recommend this dealership for anyone looking for a car! I Spoke with Jamee online about getting a car, and She asked what I was looking for then set aside time for me to come in the same day. Dave and Tom are awesome! They helped me find exactly what I was looking for and provided me with amazing service. I will definitely be returning when it’s time for me to purchase another vehicle and maybe sooner than that when I want to stop in for an oil change :-)

We came in for just a basic Durango and left with amazing Durango-all decked out!! Our family loves our new car and can’t wait to travel all over in it!! Thanks Monroe Superstore for listening to our needs and exceeding them!

I recently leased a 2018 Jeep Compass and had the pleasure of working with Mac Clark from the time I started the research process to the closing nearly six months later. Mac went above and beyond to make a deal happen for me in the car I desired, at a price that I could afford, and made the entire process seamless from start to finish. During the time we worked together, it became evident to me that he treats his customers as he would like to be treated if he were in their shoes, with honestly, respect and dignity. Mac and staff were always welcoming, friendly, extremely knowledgeable and efficient. I have already shared my positive experience with Mac and the Monroe Superstore with my friends, family and coworkers, and would highly recommend them to anyone looking to buy or lease a vehicle!