Used 2020 Jeep Gladiator for Sale in Detroit, MI

I placed my order for a new 2019 Jeep Compass Trailhawk on the 1st of September 2018. I picked it up from the Dealership on the 17th of November 2018. Everything was already completed prior to arriving at the Dealership, the Protection Package, Pre-Approved financing. It only took my wife and I about 30 to 45 minutes to finalize all of the Paperwork. This is the 3rd new Jeep vehicle that we have purchased from Crystal Lake Chrysler, Jeep, Dodge in the last year and a half. I would highly recommend this Dealership to anyone looking to purchase a new or used vehicle.

I gave Dave a list of what I wanted in my new leased vehicle. We talked a few minutes (actually I talked, probably too much) and then he excused himself and said he would be back in about 5 minutes. When he returned he asked if I would take a look at a vehicle he had parked outside. I looked at a beautiful 2018 RAV4 XLE, got inside and he began pointing out every item which I wanted in my new vehicle and then some. I did not have to look any further. Dave just had a knack of listening and then following up by showing me what I had just asked him for. Good man! It is very easy to buy/lease a vehicle from this type of staff (including financing people but I forgot his name and his signature is worse than mine so you will have to look it up, I believe he was on loan from Honda but I won't hold that against him) and I never felt pressured at any point in the discussion. They also stand behind their sales, by contact, and I always can count on getting my questions answered with usually just one call.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Salesman Scott Baumgardner was extremely knowledgeable about the in's and outs of the cars on his lot. He listened to my needs and wants in a car. I will definitely look fo him again for my auto purchases.

I had a wonderful experience dealing with Felix today. He is really a very nice and genuine guy who was just as excited about the car as I was. He was very professional and not a typical pushy/sleazy salesman like I have dealt with in the past. It was truly a pleasure to deal with him, and Edison Nissan as a whole. Felix helped me get a great deal on a Subaru STi that I had been dreaming of for quite some time. Thank you so much for your help, I am absolutely loving the car already!

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Need better on-line followup. First responce was very good.

Tracie and Chris at Opelika Ford did a wonderful job in servicing my 2014 Taurus in time of need. They are wonderful people and employees of Opelika Ford. Excellent JOB! Thanks, Beth Pinyerd

We had a wonderful experience when we went into Ken Garf auto in West Valley. They had taken into count what the whole family wanted in a new car and provide 2 cars that we all fell in love with. The sales team of Cory who showed us the vehicles and made sure that we liked what we saw, Matt and Josh that did the finace. We ended up purchasing the 2016 Kia Sportage, this fits the whole family's needs. #KENGARFFUSED#PAYFORMYCAR

In the couple years I've owned my Dodge Charger, I've had it serviced at two different dealers., AutoNation Dodge and the Hyundai dealer where I bought it as a used car. Having to get some recall work done on it required that I take it to the Dodge dealer instead of the Hyundai dealer. It was also due for some scheduled maintenance, which I decided to have taken care of. When the service rep., Jake T. drew up the service order, I knew that there were some items on it that I had taken care of at the other dealer. I just wasn't sure which ones they were. Jake was kind enough to call the other dealer's service department and update the record, saving me almost $800 in redundant services. Thanks Jake!

They have really good deals .. nice cars. Especially for the new drivers. If you’re looking for a starter car this is definitely the place to go .

My husband bought his truck from NWMS a few years back and recommended that I look for a new rig there. My son and I came in from Juneau, Alaska to see a rig I found online and Trent helped us through the process from greeting to financing when Jason took over. From test drive to no haggle pricing, this was a stress-free purchase! Trent went so far beyond the ???extra mile??? in customer service. Jason made the financing part go smoothly and was able to set me up with a loan from my bank back in Alaska as I requested. We had such a great experience all around with them! They are great guys! I will definitely recommend NWMS to others, and can???t wait to come back to pick up a new truck for my husband! ***Ladies, these guys don???t treat women like they don???t know what they???re talking about!!! My son and I might know our way around a vehicle, but never once did I get that ???used car salesman who thinks you???re just a dumb woman??? vibe from ANY of the NWMS staff. In fact, it was just the opposite. All staff were super down to earth, relaxed (not overly aggressive, creepy salesman 😣), and genuinely seemed like they liked what they did for work, and who they worked with. Seriously, shop here!

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Just bought my second car from this place, great experience. My parents bought there cars here when I was little and now I am. Friendly staff and they always are willing to take the time when I come in for service or sales. When you go ask for Ark, he has been there for at least 12 years. Willing to go the extra step. Crystal S.