After visiting several other dealerships in the past month, we found our Wrangler JK at Rothrock! NONE of the dealerships compared to Rothrock! I was truly awed by the service and compassion shown by Tony Bittenbender and Miata Norman. After finding the right JK for us everything went off without a hitch. Tony was extremely knowledgeable about the vehicle and fun to work with. He made us feel like WE really mattered, not just moving a vehicle. A really great experience. Until we crawled into our new ride and discovered we had less than 2 gallons of fuel. Not really a huge problem, but it was 21:37 (SAVY) and we live a little over an hour away and don't know the area. Miata was the last person in the dealership so I explained the problem to her. She was shocked, and immediately came outside and took care of the issue. On our way home we even received a call from Tony. Kudos to Rothrock and their AWESOME Team! Together Everyone Achieves More !
Took a Tony test drive and was the best test drive ever!!!! Wound up leasing a 2018 Jeep Grand Cherokee if your looking for a great sales person visit Tony!!!!! 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻🙌🏻🙌🏻🙌🏻
I have been dealing with Sands Brothers for over 20 years. Took my 2008 Dodge Caliber into service for state inspection. The car needed expensive repairs to pass. After speaking with Derek Bast, telling him that I would probably not go for the needed repairs, I went to the showroom and met Greg Seip. I was holding a promotional mailer that offered a $50 Amazon gift card for taking a test drive. Greg and I talked about both a Jeep Compass and Cherokee, cars in which I was interested. He asked questions about my needs and picked out two cars that fit my price range and I drove both cars. Also met Rose Dunbar for a no pressure info session on financing and warranties. After a few days of discussion at home, I returned to the showroom and made a deal with Greg on a 2018 Compass. He and manager Chris honored a $500 incentive from another promotional mailer even though it expired. On purchase day, I got an informative review of Compass features from Greg and a speedy paperwork session with Rose. I drove out of the lot pleased with the entire experience.
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Carvana Review
BEST car buying experience EVER!!!!
by kat300 from DealerRater.com
December 3, 2018
4.3 (1428 reviews)
My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.
Recently purchased a new RAM 3500 from Sands in Quakertown. My wife and I were treated with courtesy and respect throughout the entire experience, from the time we called them until the time we drove away in our new truck. I had been looking for a very specific truck configuration on line and drove the 2 hours from our home town to see the trucks that Sands had in stock, which fit the bill. Our salesman James "Mack" McBrearty was extremely helpful in looking through the inventory on hand and narrowing down our search. He was very cooperative and LISTENED to what we were asking for in a truck. Neither he, nor the Manager (Chris Finegan) were high pressure, hyper-aggressive sales types. They were fair and honest throughout the entire negotiating process and did not try to up-sell us on anything we did not ask for. We feel that the staff was more than fair in their willingness to come to terms on a deal for the truck we picked. They even went the extra mile to get a set of side steps installed on the truck while we finished up the paperwork. We could not be happier with the entire process, from start to finish, and will not hesitate to recommend these folks to our friends and family. I wish we had found these guys years ago and could have avoided some of the nightmares we have experienced at other dealers over the years!
Thank you Ryan, for your follow through from start to finish with my car repairs. Always helpful and cordial!
Pleased that the same technician has worked on my car both times that it has been in for service. Thank you as well for taking time to explain things:)
I had a recall notice for my Challenger. I called bergeys for the work. They had the parts and made an appointment within two days. I dropped my car off and the counter guys were extremely helpful. When I picked up my car I couldn't tell the work was done. The car was just as I brought it there. No dirt or grease on hood. Very nice experience. I would highly recommend it.
We had warranty work done on our car and Bergey’s was so easy to set up an appointment. The front desk was very personable & thorough. We were pleased with the turn around time.
Very accommodating with scheduling changes. Fair on price and finished faster than expected. Bergey’s is my new repair shop for my mid life crises Jeep Wrangler
I am not currently in the market for purchasing a vehicle, and if I were, I would drive from Western New York (5 hour drive) to do my business with Mathew Williams. Every single one of the reviews for Mathew are very complimentary. He is a very honest and trustworthy salesman. He LISTENS to what the customer wants and is looking for, and he takes GREAT care of them, from the first hello, to the final handshake. I highly recommend Mathew to anyone and everyone across the country, if you are in search, or just thinking of a vehicle purchase, Mathew is the one to see!!
Thanks Mike McVeigh, Brendan Bell, & Lance Simpson for an easy and great deal. Great place to do business! Easiest group to deal with and highly recommend. TriCounty CDJR
Great dealership. They are kind of nestled at their 309 (5 points intersection) and not extremely visible, but I am happy that I found them. I just want to say that this is a great place to buy a car and have it serviced. The people care about your automotive needs and will make sure your vehicle is repaired to exact specification. I purchased my vehilce and had it serviced at this dealer and they did an excellent job. Really surpassed any other experience I've had at any other dealership. Since I am single, I need a car when my is being serviced. They provided me one at no charge. That is what I call superb customer service. Please check them out.
Came in to check out a used Fiat. Ended up buying that car AND a new Fiat and trading in my Infiniti. Geoff and Regina were helpful, frank and no pressure. No games, completely transparent and came away from the experience delighted with the purchase and felt like we'd been treated fairly. Walt in finance was super well organized with the paperwork and title transfer. And great follow up after the fact from the dealership. We'd wholeheartedly recommend.
Chapman Ford Chrysler Jeep Dodge Ram Of Horsham Review
Great experience - wonderful service
by Andrea L from Rockledge, PA
December 3, 2018
4 (340 reviews)
Sam Greene was a great sales rep. He worked with us and understood what our needs where and got us in our new vehicle we wanted. Highly recommend him and the dealership! Chapman is a great place to do business!!
Chapman Ford Chrysler Jeep Dodge Ram Of Horsham Review
C&C Chapman Ford Horsham, PA- Maintenance
by Craig N Gower from North Wales, PA
November 6, 2018
4 (340 reviews)
Joe in the Service Department was able to get both vehicles completed in a short period of time. I had questions about my new Dodge Ram concerning services and answered all questions. All of my vehicles come to Joe! Very knowledgeable in all areas. Great asset, great professional and dedicated to the customer.
I had passed three (3) local Ford Dealers in order to take my vehicles to get service at Chapman Ford in Horsham.
Chapman Ford Chrysler Jeep Dodge Ram Of Horsham Review
Joe in Ford Service Dept
by Jay from Warminster, PA
November 6, 2018
4 (340 reviews)
Great experience at Chapman Ford in Horsham. Joe, the service adviser, did a great job. No hassle, clear answers, and let me know what maintenance I would have due next time. He even showed me a feature on my car that my salesman (from another dealership) never even told me I had! If you need service on your car, go to Chapman and ask for Joe!
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