Reedman-Toll Chrysler Dodge Jeep Ram of Springfield Review
Great salesman
by Aesc from Cochranville,pa
November 6, 2018
2.5 (46 reviews)
Dealt with a salesman named Joseph Grippen. All around great experience. He was friendly, professional, detailed, patient and willing to accommodate our needs while finding a vehicle for my 75 year old mother in law. We eventually purchased a vehicle from another dealer only due to the fact that we were shopping for 2016 vehicles in 2017 and the other one we were looking at had one option she wanted over the one they had left. He gave us a great price on the vehicle, so that was not a factor. His demeanor never es changed after we informed him we were going with other vehicle. Professional from start to finish!
On September 16, 2017, my spouse and I drove 1 hour and 15 mins with our girls to Jeff D'Ambrosio in Downington, PA. I first went on their website and found 4-5 vehicles that I loved and none of them was the Dodge Journey that I ended up purchasing. Brooks was extremely patient while I search their vast selection of new and certified pre-owned vehicles. I felt like a kid in a candy store. Upon my 2nd test drive I was not too thrilled. Brooks then suggested I try the Dodge Journey. He remembered I wanted leather seats and an SUV. Once I took the SUV for a test drive with the 3 rows of leather seating, the girls and I were all too thrilled. They had already made themselves at home. Needless to say I was not going home without it. Brooks and his finance team worked diligently and past the hours of operations so that I may drive off the lot with my new "BEAST". I love my suv and the service I received that I already recommended Brooks and his team to a few of my co-workers. Thank you so much for my Certified Pre-owned Dodge Journey (which I call my "BEAST).
Thanks Mike McVeigh, Brendan Bell, & Lance Simpson for an easy and great deal. Great place to do business! Easiest group to deal with and highly recommend. TriCounty CDJR
My daughter and son-in-law bought 2 cars from Patrick Brown. My daughter knew our lease on another make/dealer was coming to an end. She recommended PATRICK and he was unbelievable. Extremely professional and responsive. As a result, we bought a 2016 Traverse from Patrick and Pelligrino. The service and everyone besides Patrick have been "world class" and made the buying experience the best we have ever had.
I am not currently in the market for purchasing a vehicle, and if I were, I would drive from Western New York (5 hour drive) to do my business with Mathew Williams. Every single one of the reviews for Mathew are very complimentary. He is a very honest and trustworthy salesman. He LISTENS to what the customer wants and is looking for, and he takes GREAT care of them, from the first hello, to the final handshake. I highly recommend Mathew to anyone and everyone across the country, if you are in search, or just thinking of a vehicle purchase, Mathew is the one to see!!
Just bought our second Jeep from Pellegrino last night! Such an easy and quick process every time, LOVE working with Patrick! The team at Pellegrino makes everything so easy and they really work with you to get you where you need to be!! Can't wait for our next Jeep from them! I'd buy one every six months from them if I could, I love going there! They're the absolute best. Thanks Patrick, Russ, and Mark for another great vehicle!!!
I worked with Patrick at Pellegrino last week to buy my very first Jeep Wrangler. Patrick was easy to work with and took as much time as we needed to get everything in order. I am extremely happy with my Baja Yellow Jeep and I would recommend going to Pellegrino for your next car - ask for Patrick!
Chapman Ford Chrysler Jeep Dodge Ram Of Horsham Review
Great experience - wonderful service
by Andrea L from Rockledge, PA
December 3, 2018
4 (340 reviews)
Sam Greene was a great sales rep. He worked with us and understood what our needs where and got us in our new vehicle we wanted. Highly recommend him and the dealership! Chapman is a great place to do business!!
Chapman Ford Chrysler Jeep Dodge Ram Of Horsham Review
C&C Chapman Ford Horsham, PA- Maintenance
by Craig N Gower from North Wales, PA
November 6, 2018
4 (340 reviews)
Joe in the Service Department was able to get both vehicles completed in a short period of time. I had questions about my new Dodge Ram concerning services and answered all questions. All of my vehicles come to Joe! Very knowledgeable in all areas. Great asset, great professional and dedicated to the customer.
I had passed three (3) local Ford Dealers in order to take my vehicles to get service at Chapman Ford in Horsham.
I was in bad situation with a 2016 Jeep Wrangler. I was in a 4 year lease and only a year in looking to get out of it because I was paying way too much ($452/month) and wasn't too happy with the car. My goal was to trade in my Jeep and get a Dodge Charger with a way cheaper payment of less than $400. After going to dealership after dealership, nobody was able to help me out and told me I need a "magician" to get me where I wanted to be. A couple days after my visit at this location, I recieved a phone call from MICHAEL who seemed very postivive and asked me to come back in. All in all, with Mike being so proactive and doing research and with the help of JOE RIZZI and the constant follow up from sales manager DEREK, they worked a deal with me to lease a 2017 Charger SXT over 4 years for a payment of $395/month. I was EXTREMELY happy with the help of all 3 of these guys. I highly recommend anyone to check this place out. They will work with you and get you into something you want and make sure you leave happy. THANK YOU MIKE, JOE AND DEREK FOR HELPING ME OUT!
What can I say? Cherry Hill Dodge Chrysler Jeep has made me a happy customer 3 times consecutively and a Loyal Wrangler driver. Their customer service in every department has consistently proven to be top-notch. If you???re looking for a place to purchase, look no further. From the moment you walk in, sales reps and managers are there to greet you and get you started on your shopping journey. After check in, your consultant sits down with you to figure out what you???re looking for and any expectations you have. They are mindful of their customers??? time and budget, diligently working to get you into your choice vehicle while managing the financial aspect of the purchase. I???ve never felt uncomfortable or pressured to complete a purchase, agree to a purchase outside of my budget, or have been hassled by an up-selling approach. NOW FOR MY SALES CONSULTANT - Jerry Cronk is, hands down, my favorite consultant I???ve had the pleasure to work with to date. He handled my shopping experience with knowledge, professionalism, and a no-pressure personality. I didn???t feel like a number to him, or an ???X??? on the dealership???s sales tracking chart. I felt like a human with real human wants and needs. Jerry encouraged me to be open with him about any questions and concerns I had along the way, concluding our transaction with a kind reminder that he would continue to be available to me after pulling my 2018 Jeep Wrangler Unlimited off the lot. I was honest with Jerry and he was honest with me. The end result? I left with exactly what I wanted (if not better/more), while Jerry kept me at my initial price point. It was a no hassle, no pressure purchase. How many people can say that? It???s a no brainer - go see Jerry Cronk at Cherry Hill Jeep Chrysler Dodge. You won???t regret it!
Thank you so much John and Kevyn for treating me like a customer should. You two went above and beyond any other dealership service department has even done. I do hope that Charlie Faulk see's this. I have had a noise issue with my 2015 Dodge Dart since March 2016 and have been to 3 dealer service places to get this fixed only to have more problems with the car after getting the car back. Profomance Dodge said they did work but Mt. Ephraim Dodge said there was no work done to my car. Then Mt. Ephraim dodge had my car a few time, said they could not hear the noise but when I drove with one of their techs now he hears it. Then I am told its a noise they can not and will not fix and they will not be doing anymore work on my car. I am then directed to go to Pellegrino Chrysler to get it fixed. They actually took the dash apart and did work. Doing so they damaged the plastic under my dash, bent the mesh and scratched up my windshield pillars. Jim the manager there said they did not damage anything and told me and my wife they never even had my dash off. (All on video) but they are proven wrong by the work order to fix the foam under the dash and by Cherry Hill Dodge working on my car and letting me know that who ever was in the dash before them they broke many things including all the clips on my glove compartment. Which brings me to Cherry Hill. The 3 other dealers gave me such a hard time on scheduling to come in and getting a rental car to goto work. Cherry Hill did not. John Preite picked up my car at my work and dropped it off. John and Kevyn would not stop till they found the problem. They did not tell me its normal noise like Joe at Mt. Ephraim Dodge nor did they tell me just to "Turn up the radio" Like Joe at Mt. Ephraim Dodge. I will always now go to Cherry Hill Dodge to have service on my two new card that I own. I have bought a total of 7 cars from Mt. Ephraim Dodge in the past 3 years and the sales team at Mt. Ephraim is awesome, just I will never ever depend on Mt Ephraim nor Pellegrino to do any work on any car I ever own. John is now saved in my speed dial and if and when I ever need work on my cars he will be the first person I call. Joh Preite tells the truth and that to me is JOB ONE thanks John and Kevyn. I will be looking for my 8th car soon to buy, I may have to get John's advice before I make my decision. Thanks guys. Hope Charlie hooks you guys up you deserve it.
Chapman Ford Chrysler Jeep Dodge Ram Of Horsham Review
Joe in Ford Service Dept
by Jay from Warminster, PA
November 6, 2018
4 (340 reviews)
Great experience at Chapman Ford in Horsham. Joe, the service adviser, did a great job. No hassle, clear answers, and let me know what maintenance I would have due next time. He even showed me a feature on my car that my salesman (from another dealership) never even told me I had! If you need service on your car, go to Chapman and ask for Joe!
I was very hesitant when it came time to turn in my 2015 Jeep Wrangler Willy's Wheeler. My Lease was up and I had to make a decision and fast. As a first time buyer at BCP on Kirkwood Highway, I can honestly say that I am truly impressed with this dealership and staff Keith is exceptional. He was honest, attentive and thorough during the whole process. He provided me with EXCELLENT customer service and I am very happy with my new purchase. Thank you, Keith! #JeepWave 🤚👍👏
Thank you Ryan, for your follow through from start to finish with my car repairs. Always helpful and cordial!
Pleased that the same technician has worked on my car both times that it has been in for service. Thank you as well for taking time to explain things:)
Had a fantastic experience with Turnersville DODGE
by Claire Meighan from Atco, NJ
December 3, 2018
4.3 (293 reviews)
My transmission was stuck in 4th gear right before a snowstorm. The Service Dept fit me in and had my truck repaired by end of day. Just in time for the snow and drive home. I was so pleased and impressed with the Service!! Thanks so much for the great service.
I spoke with Patty several times about my repair. She was always ready with the answers to my questions. Always polite and professional. I feel I got great service and will be bring my truck back for other service work.
I have never taken my 2012 Fiat 500C Pop anywhere else. Tony is extremely knowledgeable an has never tried to 'up the price.' I bent a rim hitting a pot hole last year. Tony made and appointment for me the next day on my lunch hour. I took it in and within 15 minutes I had a new rim! I thought it would cost a fortune but I was wrong. Including the new hub cap, I paid less than $65 dollars. When I took it in for a burnt out headlight, I was done in less than 10 minutes. I see how busy they are and expect to wait a long time for my car to be serviced but I have been pleasantly surprised at how quick things move. About a month ago my car would not start. I call Tony and he said if I could get a jump to bring it right into the shop. The way I was parked at work it would be impossible to jump it. Tony was such a big help and gave me the number to the Fiat Road Service who was going to tow it in for me for free. When they got to my work, the driver confirmed it was my battery, took out his battery box and it started. I immediately took it to Carman and Tony ran a full scan of the engine to be 100% sure nothing else was wrong. He came in and told me the scan could take up to 30-45 minutes. It was done within 30 minutes and my new battery was installed. The entire wait time was about 40 minutes. I won't ever take my Fiat any where else. Tony and the team are the best I've ever dealt with. Quick to schedule appointments, they work around my schedule, stay late to finish a job, open late some days. What more could I ask for? Love Carman service! Keep up the good work, I'll be in soon for my oil change!
I recently purchased a 2018 Jeep Grand Cherokee. I had my previous car for 12 years. Wow the changes in the new vehicles! The technology is amazing! My salesperson, Charlie was very versed in the vehicle and all the bells and whistles. Being that I had my vehicle so long I wanted the opportunity to take the car home to drive alone and make a final decision. Charlie and the team at Carman made that happen for me. At no time (during my 3 visits) was anyone pushy. I did visit several other brands and dealerships throughout my purchase experience. I rated the quality of work at good as I would attribute that to the Service Department which I have not yet experienced.
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