We would like to thank everyone at Columbia Chrysler Dodge Jeep Ram Fiat for the great experience on October 24, 2018 when we purchased a 2018 Chrysler 300S from them. We had been dealing with our local Chrysler dealer for the last 13 years, purchasing approximately five vehicles from them. Upon visiting them, we felt as though the salesman could have cared less if he found us a car. They were not willing to work with us and we decided to move on. We received a call from Aaron Howard from the above dealership wherein he told us he had the car we were looking for. We would have had to travel 85 miles to get there but after talking with Aaron, we decided to take a trip and see what he had for us. Upon entering the facility, we were greeted by Jose Morales, who made us feel so comfortable and important. He talked with us, sat us down and contacted Aaron to let him know we were there. He always had a smile on his face. Aaron arrived with the car he was showing us and we knew it was the one. He bent over backwards to get us the deal we felt happy with. We purchased the car that night and happily drove the 85 miles home. This is the way a customer should be treated. Everyone at that dealership was outstanding....I wish I could mention all their names as they all deserve recognition. Thank you for everything and you will be our continued dealership for the future.
Kim Allen had several posts on Facebook showing different deals on their inventory. She included her phone number so I called her. She immediately set up an appointment for that same day for me and my husband and also stated that she will let the salesman know to be expecting us (Paul). About 30 minutes after our call, Paul called me and said he was looking forward to meeting us. Once we arrived, the manager, Wendy, greeted us. We let her know what we were looking for and she and Paul both took us outside to show us their deals. We test drove the new 2018 Dodge Journey and loved it. Paul took all our information and Wendy found us the best deal. From the initial contact with Kim, to signing the paperwork, it was the smoothest experience buying a vehicle. My husband and I would highly recommend Fayetteville Chrysler Dodge Jeep Ram.
Been going here for 6 years, servicing my 2013 Durango, then my 2015 RAM Sport and now my 2017 RAM Laramie. Service greeting was prompt and Chris was very familiar with the product to answer a few questions I had about my new truck. Hadn't scheduled an appointment, but he was able to get me in and out fast on my first oil change. Good staff here, always courteous and friendly and most importantly, competent. I hear people swear that foreign car service is always better (Toyota and Honda), but having a Honda in the family I can attest that Honda could step up a notch or two.
I just want to THANK Brandon for my NEW CHALLANGER. Back in 1981 I drove a orange 74 Challanger & met my wife in that car. I???m sure this 2018 will be my last. But everybody talks about it at work. I like it a lot. THANKS.
This dealership is great, Brandon snitzer was my salesman. He searched for exactly what I wanted. He found everything I was looking for all the way in Indiana. He had someone drive from Tennessee to Indiana to get the vehicle then bring it all the way to New York for me! He answered all of my questions with quick responses. The pictures he sent me did no justice for the beautiful vehicle he picked out for bases off my criteria. He was honest with me from beginning to end. I thought my insurance would go up with a new vehicle and it actually went down! I would highly recommend this dealership. If your not sure what's the safest, the fastest, best on gas, etc., then give Brandon a call and he will help you out, let him brighten your day.
At Fayetteville Chrysler Dodge Jeep Ram, the sales staff is not just about selling cars, they strive to match the customer with the perfect vehicle. Ty and Jamie went well beyond expectations with us making the entire experience a pleasurable one. They from paperwork to prep, they took the lead and guided us to the perfect match. They treated us like family, and made sure we were matched with safety, affordability, financing, and style. And the Relationship did end when the title was transferred, they continue to follow up to make sure all is well. 10-Stars and a heap of old fashioned country gratitude for this wonderful new set of friends and family. Wado (Cherokee for many thanks) Roger, Angie, Zac, Lauren, and Ryan - the Nobles family
The entire process of buying our new van was relaxed, comfortable, yet professional. Our salesman, Ryler French, took the time to help us find exactly what we wanted, negotiation was timely, salesman and management did not waste our time with needless haggling. They even made the 20-mile delivery to our home to shorten our wait time ??? a definite plus to us senior citizens. Good people.
Had my 2016 Chevrolet Silverado in the collision center for major cosmetic damage. The manager and team there were amazing! Everything went as they said it would. They kept me up to date on the status of my vehicle and treated me like family. The entire team went above and beyond my expectations and I was overjoyed with the finished product. I would recommend CDJR and especially the body and paint team there to everyone I know!
I found my experience to be much faster and MUCH more educated on my Fiat vehicle than other experiences including other Fiat dealerships. I've hard a hard time finding reliable service for my Fiat since I got it in 2014. Even though I'm in Brentwood and it's a 45 min drive, I'll make the drive in the future to have work done at this Columbia Fiat. Simply because they're familiar with my vehicle make and know how to take care of it reliably and efficiently.
I had thought about purchasing a RHD Jeep and visited local dealers, but they didn't want to help me get what I wanted. When I found Dusty @ Columbia Chrysler Dodge Jeep Ram Fiat and was told I could get the Jeep I wanted in the color I wanted with all the accessories I wanted, I was pleasantly surprised and the whole experience was easy and stress free. I will definitely recommend this dealership to my postal friends if/when they are looking for a RHD Jeep. I am extremely happy with the price I paid, the Jeep I purchased and the experience I had with this dealership! Thank you!!!
Excellent, quick service. Worked with me on the recall items and even helped out with a rental. Without an appointment, I was able to get right in. Service rep was helpful, knowledgeable, and polite. Thank you Columbia JDRF (and whatever other letters) ;)
We traveled all the way from Pittsburgh to purchase a vehicle from Corey. Everything went smooth and our experience was great! Communication was top notch. Corey even gave us his cell phone to contact him after hours. We are loving our 370z!
Everything from scheduling, to drop-off and pick-up was simple and easy! Jim took great care of us and even made sure we knew exactly what was covered by our warranty. The wait was minimal and there was no comparison to the large dealership we used to have service our Chrysler when it comes to the personal attention we received at Fayetteville CDJ! We will be back! So happy to have you in our community... we'll not be driving out of town for our service again!
The Body Shop did a great job with the van for my non profit agency- good work and very reasonable price so when I needed some minor work done on my own car, I brought it here also. Karen, at the Collision Center, was great to talk to and handled the order, the work on the car was scheduled around my work and completed timely. Because this was minor damage, I paid out of pocket but even "minor" out of pocket is a lot for me. The quote was fair and work was good. Thanks!
Spencer was the most helpful sales consultant I???ve ever dealt with. He was very knowledgeable and extremely patient with me, so I didn???t feel rushed to settle for any Jeep. I would definitely recommend going to him!
Corey James was exceptional! He went above and beyond to accommodate us. Even after the sale, he still answered my questions and helped me out by providing an owners manual that the Jeep didn't come with. Corey is a very nice, personable young man. I highly recommend Corey!!!
Bought a new Jeep here on Memorial Day and was beyond pleased with our entire experience. Huge thank you to our salesman Spencer Bailes. Even now, he???ll answer any question I have. Thanks so much Spencer!
Good sales experience at Fayetteville Chrysler Dodge Jeep Ram. Internet lead was handled quickly. Pricing information was fair and accurate. After visiting dealership, Emily Ragland was the most awesome salesperson you could have asked for. She is very friendly, outgoing, and wants to make sure you you choose the vehicle that best suits your needs. I would highly recommend Emily if you were looking for a new vehicle. The RAM is awesome. I drove several, and Emily was very patient in letting me chose the ones I wanted to drive. Thanks to Wendy Stacy as well for providing great pricing. Awesome deal guys!
Sasha and her service team are great! Couldn???t have asked for a better experience! Great Customer Service! On time and ready when promised! I recommend them 100%!
I searched specifically for a Ram 1500 with heated mirrors. What I received was a package 2nd to none, with a monthly payment that fit the package offered me. From the initial contact with Champion Auto group in Athens, Tn, to the final good bye, I was most impressed with the "personal commitment" from my Sales Agent, Michael Wooldridge. I was not pressured on the initial contact with Champion Auto group, but a guarantee to me to locate that particular Truck. While enroute to Champion in Athens, Al, it was comforting to receive a phone call from Michael, updating me to the progress of the selection I had made, and to see that I was ok, and directions to the dealership if I needed them. Upon arrival at Champion Auto group in Athens, Al, I was greeted by The Champion Team who knew my name, the hospitality was awesome, offering a warm cup of coffee, and the area to go to freshen up from the Tennessee drive. Michael took a personal interest, giving me confidence that this purchase was an investment that I would really treasure. The smoothness of the paperwork process was like none like I have experienced. Personal commitment from every phase of the paperwork process. As the deal was closed, my paperwork handed to me, the final hand shake, I was impressed on my visit to Champion Auto Group in Athens, Al, I knew when I shook Michael Wooldridge's hand for the final time, he was sincere when He told me, "Cary, feel free to contact me for any concerns you may have on our deal today". Talk about memories made for a lifetime, and a return in the future.
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