I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems
i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok
All in all it’s nit bad but to make it better you have go go up in trim and of course price
I will not purchase or lease it again.
Great car. Had everything I was looking for and more. Comfortable and roomy. Love the heated seats and the price was in my budget. Enjoying the ride back and forth to work.
Comfortably seats 7, rides great, met all of my family needs. Purchased with low miles, and never had issues outside of routine maintenance. Highly recommend.
The Tahoe meets all of my needs! First off, it is reliable!! It is also a great value as it retains such a great resale value throughout it’s lifetime. It is the best fit for my tall body type. It’s comfortable for the whole family! It’s versatile for commuting or road trips or towing camper or boats! This Tahoe can be used for everything and trusted to do its job!!
We would like to thank everyone at Columbia Chrysler Dodge Jeep Ram Fiat for the great experience on October 24, 2018 when we purchased a 2018 Chrysler 300S from them. We had been dealing with our local Chrysler dealer for the last 13 years, purchasing approximately five vehicles from them. Upon visiting them, we felt as though the salesman could have cared less if he found us a car. They were not willing to work with us and we decided to move on. We received a call from Aaron Howard from the above dealership wherein he told us he had the car we were looking for. We would have had to travel 85 miles to get there but after talking with Aaron, we decided to take a trip and see what he had for us. Upon entering the facility, we were greeted by Jose Morales, who made us feel so comfortable and important. He talked with us, sat us down and contacted Aaron to let him know we were there. He always had a smile on his face. Aaron arrived with the car he was showing us and we knew it was the one. He bent over backwards to get us the deal we felt happy with. We purchased the car that night and happily drove the 85 miles home. This is the way a customer should be treated. Everyone at that dealership was outstanding....I wish I could mention all their names as they all deserve recognition. Thank you for everything and you will be our continued dealership for the future.
2019 GMC Yukon Denali Review
Most reliable Yukon we have every owned
by Alvin from Wadley
May 1, 2019
5
This Yukon meets all our needs, number one it was a God sent, it was what we ask for and we got it. It has lots of leg room front and back. We love our Yukon
Been going here for 6 years, servicing my 2013 Durango, then my 2015 RAM Sport and now my 2017 RAM Laramie. Service greeting was prompt and Chris was very familiar with the product to answer a few questions I had about my new truck. Hadn't scheduled an appointment, but he was able to get me in and out fast on my first oil change. Good staff here, always courteous and friendly and most importantly, competent. I hear people swear that foreign car service is always better (Toyota and Honda), but having a Honda in the family I can attest that Honda could step up a notch or two.
With the exception of VERY MINOR normal wear & tear. This car has been AWESOME so far. Have already done a successful road trip, mileage was low, great on gas, roomy, comfy, and state of the art. Very happy with my purchase.
i DIDN'T KNOW I WANTED A NEW CAR UNTIL I SAW IT. I LOVE IT!!! IT DRIVES GREAT, LOTS OF ROOM, TONS OF FEATURES...YOU JUST NEED TO GIVE IT A TEST DRIVE & YOU'LL BE HOOKED
We are so thankful for the folks who work in the service department! We had the pleasure to meet Marty Gulley (and others) who walked us through each step of the process. In addition to our purchasing wiper blades, having the routine service done, they were also able to find the cause of a leak in the a/c system and repair it in record time. Due to our afternoon appointment at this dealership and the extensive repair that was necessary, we were loaned a marvelous GMC Terrain until the following morning so that we would not be without a vehicle in the overnight hours. Our 2011 GMC Terrain was all set for our pickup by 8 AM the following day. That was amazing! Thank you!
2017 Mercedes-Benz AMG GLS 63 Base 4MATIC Review
Mercedes Benz GL450
by CarFan from Birmingham, Alabama
December 25, 2018
5
So reliable. It is in fact the one for family people. I use it for road trips! Great power and great capabilities. I use it for only highway use, and it is made to be driven on road trips. It’s not made for road to road and turning everyday.
Bought a new Prius (third one along with many other cars over the years) - this was by far the most pleasant and efficient experience. We had signed up on a few on-line car buying sites, e.g., Costco and AAA and were contacted by several other dealerships. At Roberts, we dealt with Mike Bullock predominately over the internet; he handled all our questions and pricing quickly and professionally. Roberts was clearly superior to all other dealerships during this process and in the past in all regards. The car we wanted was difficult to locate and rather than trying to be talked into other styles, etc. Mike searched within a 600 mile radius, located one and had it brought to the dealership.
Although hesitate due to over a 30 minute drive to the dealership, we can say it was worth it and would recommend it to anyone to deal with Mike and Roberts.
2019 Nissan Armada SL Review
This car is perfect
by HappyFamily from Monroeton, Pa
April 2, 2019
5
We love our new Nissan Armada. The car we had before was just too small for our family and we needed something bigger to meet our needs. This car checks all of the boxes we were looking for, comfortable, lots of room, family friendly with the back seat entertainment and simply looks beautiful!
Dallas in the sales dept is awesome. He did everything he could to get me in a new Tundra. From calls to emails, running here and there. His sense of urgency and service made me feel important and that he cared more about what was best for me and not just the sale. His follow up was on point and checked every box. Thank you again Dallas for your top notch service!!
2014 RAM 1500 SLT Review
Most comfortable car I owned
by Sportfans from Morgantown, Wv
May 5, 2019
5
This car met all what I need. It had plenty of upgrades( custom, grill, front/ back bumpers, rims , tires, headers, muffler, fenders and air filter)
Parks truly cares about their customers. I have bought a few new cars over the past 3 years and this experience blew all other dealerships out of the water!!! Sean Brink is an incredibly knowledgeable salesman and really helps you to understand the pros and cons of all the cars you have questions about. We drove from 2 counties away for a specific car and now we won’t shop anywhere else. Parks cares about you as a client even after the sale has been made. If I could give 6 stars I would!
2019 Mercedes-Benz GLC 300 Base 4MATIC Review
Love this car
by J&J from Vallejo ca
May 6, 2019
5
We were interested in an Audi but felt crowded in it. The Mercedes has more room inside and I love the way it drives
. We used to have a Lexus GX470 and love it but wanted a smaller car and the Mercedes is the one.
Great communication efforts, I go above and beyond to ensure what you're looking for.
2016 Honda Pilot EX-L w/ Navigation Review
To expansive.
by Pilot 2016 from Wheaton
May 14, 2019
4
The car meets all my needs but for 30 k they should add a outside temperature gage to dash board. Around 25, 30 miles per hour transmission makes a noise like you hit a rock. Honda dealer sad is normal but it sounds like a bad transmission. I own the pilot lx base model 6 speed. Overall it is a good and spacious car.
I searched specifically for a Ram 1500 with heated mirrors. What I received was a package 2nd to none, with a monthly payment that fit the package offered me. From the initial contact with Champion Auto group in Athens, Tn, to the final good bye, I was most impressed with the "personal commitment" from my Sales Agent, Michael Wooldridge. I was not pressured on the initial contact with Champion Auto group, but a guarantee to me to locate that particular Truck. While enroute to Champion in Athens, Al, it was comforting to receive a phone call from Michael, updating me to the progress of the selection I had made, and to see that I was ok, and directions to the dealership if I needed them. Upon arrival at Champion Auto group in Athens, Al, I was greeted by The Champion Team who knew my name, the hospitality was awesome, offering a warm cup of coffee, and the area to go to freshen up from the Tennessee drive. Michael took a personal interest, giving me confidence that this purchase was an investment that I would really treasure. The smoothness of the paperwork process was like none like I have experienced. Personal commitment from every phase of the paperwork process. As the deal was closed, my paperwork handed to me, the final hand shake, I was impressed on my visit to Champion Auto Group in Athens, Al, I knew when I shook Michael Wooldridge's hand for the final time, he was sincere when He told me, "Cary, feel free to contact me for any concerns you may have on our deal today". Talk about memories made for a lifetime, and a return in the future.
2011 Buick LaCrosse CXL Review
Extremely Satisfied Long-Term Owner
by Troy from San Antonio, TX
January 9, 2019
5
Original owner and now have 134K miles on the car since 2011. Only problems have been a water pump that started leaking under warranty; vapor canister purge valve solenoid (easy fix); and a dead OnStar emergency battery pack. Otherwise the car has been bulletproof. I've replaced the battery and tires twice each. This is an extremely smooth riding and quiet car with a ton of features that were only available on much more expensive cars. I test drove the ES350, Maxima, and Infiniti G37 but kept coming back to the Lacrosse. What I got for the money was a tremendous value and I couldn't pass it up. The acceleration and handling with the V6 on the CXL are very good. I commute 104 miles a day round trip (mostly 75 mph highway) and average 22.3 mpg combined city/hwy. If you're looking for a reliable, very comfortable car that still looks good and your ego allows you to forego the cachet of the more expensive luxury brands, you won't be disappointed with a Lacrosse!
Great to deal with such a great group of people in such a positive atmosphere. Robert and his crew do a tremendous job of building a relationship with the customer, instead of just looking at them for another sale. I truly feel the approach at Parks Motor Sales is to develop a customer for life! Very refreshing in today's world.
2019 Ford Escape SE Review
I love this lease
by Jennifer from Jackson
May 12, 2019
5
This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.
Everyone we spoke to in the service department was very professional and honest. The guys were attentive to our concerns about our out-of-warranty vehicle. Our vehicle was diagnosed thoroughly and the repairs were completed quickly. Wonderful experience.
2015 Chevrolet Tahoe LT Review
Ultimate SUV
by Matt from Pa
April 2, 2019
5
Black Beauty. Amazing styling inside and out. Rides perfect. Performs solid. Tons of room and amenities. Cool as can be. Love the connectivity. Looks like a million bucks.
Chad went above and beyond to answer all of my questions and concerns about the vehicle I was considering prior to my drive to Athens. Once I decided to make the drive and was ready to commit to the purchase Chad really worked to make the transition and buying experience easy and painless. It was a very pleasurable experience. I will definitely recommend Chad and the dealership to my friends. I am over the top HAPPY with my new Jeep!!!!
2019 GMC Sierra 1500 AT4 Review
What was GMC thinking
by Kyle from Minneapolis
May 10, 2019
3
I am not sure what GMC was thinking. I have owned 5 consecutive Sierra's. The last 4 all Denali's (w/ 6.2L) I really liked them all, each new model year got better, until 2019. It took many steps backward. I test drove it 7 times and each time I liked it less and less. They went too far with the grill and not far enough with the dash. The powertrain is fine but I felt the magnetic ride control on the previous model was superior. How do you remove 400 pounds and 2 more speeds to the transmission and still get the same MPG? GMC put all their effort in heads up display, trick mirrors and cameras, and a fancy tailgate. They should have focused on adaptive cruise control, panoramic sunroof and a better sound system. I bought a RAM Limited. I drive them both and you will see.
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