I purchased a 2011 Buick Enclave from George at this dealership and received an exceptional customer service.
It's a small dealership. No fancy marketing or showman of big-dealers. Had Well-Used/Clean cars only in Stock.
I wanted to do a trade-in., but George gave me good reasons why he was not inclined. He was pleasant, informative, and not pushy. Gave me genuine good & bad car disclosures. Was clear and upfront about every detail verbally and with CARFAX.
I had my car research prior to arriving. T & S Auto Brokers has reasonable pricing. So my decision was quick. George gave me a further discount. Felt very easy & relaxed on paperwork.
We were solid in trust, paid and drove the car. He was so nice to even pump gas. My wife and kids felt T&S like home.
I would feel very comfortable purchasing another vehicle here in the future.
Came from Cheyenne Wyoming to look at a Honda Ridgeline They had for sale. Really liked it so wanted it and I was thinking I had to go back to cheyenne to make the loan with my bank but instead they handled it all right there with my bank and I was able to take the vehicle home right then. Very friendly people. I recommend this place to anyone that is out there looking for a vehicle.
I went with a car in mind that I had found online. Leroy was awesome from the start. Helped me find the car and never pressured me to look at anything I didn???t want to. It was quick and painless and very efficient. After the test drive he and Caleb got all the paperwork together and we were set. Great guys! Went above and beyond for us!
I can only say fantastic things about this place! After searching for days straight (Dodge dealer in Motor City included) they ended it all lol. Tyler was great, the whole team made possible what the other places could not. It was a long day but WOW they went above and beyond and we left with a magnificent machine for way less of a payment then we ever imagined. HUGE shout out to GARTH in finance!!!!! A couple hiccups along the way equaled to this man being absolutely amazing!! Pizza and wings coming your way soon ;)
Some of the friendliest staff I have ever worked with. Brian was great and made everything really nice and easy for me. I was not able to purchase a car at that time but when I am ready I will definitely go back.
Our overall experience was awesome. Chris our Salesman, T.D the manager, and Sonny our finance guy did an exceptional job getting the vehicle that we wanted and the payment we were shooting for. I'd like to say that Phil Long Chapel Hills has an amazing group of people working there. Thank you to everyone involved.
Could not have been a less stress free experience . Jeremy Bracken should be the regional sales manager, training manager, don't lose him!
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