Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I was shopping for a pick-up, stopped into two dealerships and looked at their F-150, saw a advertisement from Granger Motors a lot less money for their F150. So stop in talked to Bill McAtee about an F-150, he bet the price of the other dealer, so I drove off with a F-150, no pressure to buy, it was great!!
I traded my current vehicle for a new Ram 1500. This is the third vehicle I have bought here. I have tried other dealers and have walked out more than once after getting frustrated with the games they play. Granger has always given me a great offer the first time and I never felt taken advantage when doing a deal. The whole team was friendly and accommodating. Love the new Ram!
Have been looking on line for quite sometime for a new truck. Found one at Granger's website that I hoped would have what I wanted. Went and looked at it and took for a test drive and decided it was the one I wanted. After that John took care to get us lined up for financing and it was smooth sailing from there. Took home that night
My experience at Adel Chrysler was the best I've had with car dealerThey were patient with me, not push. They worked with me to get a good price and extra. Ben and Myles made me feel so welcome and worked hard to get me what I wanted. Steve made sure I understood the paperwork and made the process enjoyable. I will trade with Adel Chrysler again and recommend them to my friends and family
Myles,Ben and Steven are amazing people who will do everything in their power to help you get into a amazing beautiful car they actually create miracles. I loved their undedstanding and how they treated me no different then anyone else. I would most definitely go back again.
I purchased a new Jeep Cherokee to replace my 8 year old Dodge Journey. The Deery service department had done a great job of caring for my Journey, so this was a consideration in purchasing a new vehicle. After researching vehicles the Jeep Cherokee fit the needs of my family. We were able to take my "must have" list and find the perfect vehicle. The sales people were very helpful to work with.
The guys at Adel Chrysler were great to work with. They helped me with the right vehicle at the right price over the internet. When I arrived they had everything ready for me. The new Jeep was shined up and ready to go and the paperwork was quick and painless. I had a great experience.
Ryan Curtis was awesome to work with! As a female, you never know how you'll be treated. He was never pushy and answered all of my questions. He was very patient with my indecisiveness! He's highly recommended!!
Last stop in a long car shop..arrived on the lot at 8:30 am - drove out with new vehicle at 11 am! Garret Fischer our salesperson, plus the incredible support staff made it a very efficient, stress free experience! Should have gone to Stew's first!
I had a pleasant time buying from them. I looked online at a car. The salesperson Tim helped me right from the start. Polite gave me all them info. for what i wanted. He gave me alot of good info. in,return that would help me get what i wanted. He was never pushy on saling me anything. I liked liked that he was upfront on everything. I
Our salesman, Tim, was very helpful, honest, and courteous. Kayla in finance was as well. We were looking to purchase two vehicles. They were not at all pushy. We feel we were given fair price for trades and negotiations were quick and painless. Thanks Southtown!
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