Used 2019 Jeep Grand Cherokee for sale in Crystal Lake, IL

Love my jeep. They have come a long way baby!! I am now a Jeep girl for life and recommend them highly. No matter the weather my Grand Cherokee gets me there in comfort and safety.

I have bought multiple vehicles from Bob D, and Sunnyside would never consider going anywhere else I feel like a family member, service, price, professionalism are all first rate.

The turning radius is the best for the size of this suv. The brakes are quick to respond. The 4x4 is a must. The only downside is that they aren't all standard with a trailer hitch. Love the sunroof, the all leather interior.

I will recommend this dealership and Robinson, my salesperson, to everyone! We ordered our perfect Aviator with Robinson and it came in just under 3 months and we were done with paperwork within a hour! It was great experience overall. Thank you everyone @ Wickstrom

Hands down the best Jeep ever.. would take it over the Santa Fe any day of the week.. there’s no comparison.. performance is excellent.. have 70,000 miles on a 2018 and a 2019.. ac went out on one but warranty covered it🙂🙂

Purchased a used vehicle. Easy, fast buying experience. Smooth transaction. Price was right. Would definitely purchase from again. Mike was very helpful during the whole process

I absolutely love my jeep it’s comfortable reliable and completely rugged I never feel like I’m going to get stranded stuck or be taken down by anything you feel completely safe high up and well compact in this vehicle definitely worth the money I will never change my vehicle make!!! Jeep owner for GOOD!!!

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers

have a 2019 high altitude , love this vehicle so comfortable and smooth love it, first vehicle i have loved driving. love the design and the smooth ride

Great experience with Zaia who handled my 2016 Acadia getting an oil change. Only small issue was asking not to wash my car at the end, but the agent/technician did anyway. Zaia apologized and asked me if I want them to wipe it down. I said Yes! When I went out to the service area I found Zaia and the agent/technician wiping it down. I was very pleased with the outcome and the car looked great! Thank you!

I was very pleased with my experience. I started at CarMax to "try on" several cars from several manufacturers. The salesman (Jack) was happy to oblige, despite it being cold and rainy. We walked the lot and I sat in ~20 cars. I went home and researched them some more, scheduled a few to test drive and came back on Jack's day off. This time, I worked with Brandon for a few test drives and discussed other vehicles at nearby CarMax locations. They found a vehicle that fit my requirements and transported it in for me to test drive. A few days later, I was back for the final test drive, loved the car and purchased it. Jack and Brandon kept good communication, weren't pushy and were a pleasure to work with. The business office was quick and explained the paperwork and processes effectively. Now, two weeks on, I'm very pleased with my car and experience. Thanks!

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

Best car buying experience ever!! I came here from out of state because they had the exact vehicle I wanted. No price gouging, friendly honest service. 10/10 would do business here again!!

Doug is the best. Great customer service! He is always a big help, and takes great care of me when I visit the Gurnee, IL location. Thanks Doug!!

I only take my vehicles for service at Raymond Chevrolet in Antioch! Chris in service is amazing and the mechanics get it right the first time every time!

Matt and Greg were wonderful. Very professional and thorough. They took the time to answer all my questions. I would highly recommend this dealership and their service department.

Chris was excellent - very helpful, informative to a detail, super quick, helped me with my car right away even though it was a busy day and… I did not have an appointment

Everyone that I spoke to from start to finish were great! Najelly returned my calls and emails very quickly, she was very friendly, made everything easy!!! The sales manager, JC, went the extra mile to make the deal for me and made the used car I purchased feel like I was purchasing a new, much more expensive car. The finance manager, David, was wonderful at explaining everything!!!! Just an EASY busying experience. Thank you!

Great service! Everyone was very friendly, honest about the less than ideal market situation, worked well with our questions, and overall made the experience more comfortable. Great place, great people, Jimmy was SUPER helpful, walked away with a car that I love and a reasonable payment

Perfect- wait time was as expected and comfortable. Dan Hilliard knowledgeable and friendly.

October 15, 2022 I recently purchased a 2010 Cadillac DTS from NetMotors.com. I had never purchased a car online, sight unseen before. I talked to Mike P. and he told me had just inspected the car for 45 minutes and pointed out a few minor things that were wrong, but they were not deal breakers for me. Mike P. explained everything in detail and kept me informed as to how things were progressing with my wire transfer and delivery. We were pleased with the car when it was delivery date. Mike P. called after delivery to make sure we were satisfied. A key fob was not working and he suggested reprogramming following instructions in the manual and that worked. There were no floor mats and even though they were not pictured they shipped me a set from another car. Their customer service was excellent.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

Ordered my car through the phone with manager. When it arrived ( sooner than expected) i recieved a call that is ready for pickup. Took about 2 hr to do paperwork and i was happily on my way home.

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.